business logo of LookByFare

LookByFareReviews 2,275

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
How would you rate LookByFare?
grey star
grey star
grey star
grey star
grey star

LookByFare Reviews Summary

LookByFare has a rating of 4 stars from 2,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 3rd among Travel Agency sites.

quality
68
This company does not typically respond to reviews

Instant Feedback

8,746 reviews

We monitor reviews for authenticity

DO
1 review
0 helpful votes
Follow Evangelista O.
Unfollow Evangelista O.
Send Message
Share Review
Report Review

MALISIMA.
January 23, 2023

No compren aqui es pauperrimamente mala, compre un vuelo que debia salir hoy 24 de Diciembre del 2022 ( osea hoy) me mandaron un correo diciendo que Your booking is pending, Lookbyfare booking reference number is
******* Nota: Estamos gestionando su reserva y le enviaremos una confirmación una vez que esta haya finalizado y se haya emitido un billete. Sería ideal si toma nota de que su compra se completará solo cuando se haya emitido el boleto. Las tarifas no están garantizadas hasta que se emita el boleto. En el raro caso de que las tarifas aumenten, puede optar por cancelar su reserva poniéndose en contacto con nuestro servicio de atención al cliente.

Se supene que cuando yo tenia que ir camino al aereopuerto, estaba tratando de comunicarme con ellos y saber que habia pasado, lo que nunca consegui.Recibi dos llamadas que colgaban antes de tomar el telefono, Que les pasa? NO LE COMPREN,

Date of experience: December 24, 2022
Florida
1 review
0 helpful votes
Follow Isis W.
Unfollow Isis W.
Send Message
Share Review
Report Review

Quick
January 23, 2023

I had some difficulty's at first. The customer service was quick to help me solve my problem.

Date of experience: December 24, 2022
Louisiana
1 review
0 helpful votes
Follow Marekis M.
Unfollow Marekis M.
Send Message
Share Review
Report Review

Great Service
December 23, 2022

Had an easy time figuring things out along the site.

Date of experience: December 23, 2022
California
1 review
0 helpful votes
Follow Tina L.
Unfollow Tina L.
Send Message
Share Review
Report Review

Hawaii
January 21, 2023

It was easy, affordable, and convent, best price and dates

Date of experience: December 22, 2022
California
1 review
0 helpful votes
Follow Michael Z.
Unfollow Michael Z.
Send Message
Share Review
Report Review

Excellent
December 23, 2022

Perfect perfect perfect perfect perfectly perfect perfect for me

Date of experience: December 22, 2022
Canada
1 review
0 helpful votes
Follow Chandradai B.
Unfollow Chandradai B.
Send Message
Share Review
Report Review

Excellent
December 22, 2022

Customer service is exceptional. Very patience and helpful and they work with you to find the best deal and make sure that you were satisfied.

Date of experience: December 22, 2022
New York
1 review
0 helpful votes
Follow Bobby S.
Unfollow Bobby S.
Send Message
Share Review
Report Review

Bad experience
January 20, 2023

After sending in the Payment I got a call that basically they claimed that someone was before me and I lost the deal and had to pay $300 more

Date of experience: December 21, 2022
Georgia
1 review
0 helpful votes
Follow Kristen I.
Unfollow Kristen I.
Send Message
Share Review
Report Review

Super easy to find a great flight!
December 21, 2022

Got on sight to find a somewhat last minute flight for my daughter to join me and extended family for Christmas. This site did the search and found exactly what I wanted at a great price. I'll be using it again for more travel searches.

Date of experience: December 21, 2022
Canada
1 review
0 helpful votes
Follow Kouloud O.
Unfollow Kouloud O.
Send Message
Share Review
Report Review

Easy
December 21, 2022

I booked it online, and it was very straight-forward.

Date of experience: December 21, 2022
Florida
1 review
0 helpful votes
Follow Bruno S.
Unfollow Bruno S.
Send Message
Share Review
Report Review

Really good
December 20, 2022

Nice i found a good price an it was really easy for me

Date of experience: December 20, 2022
Nevada
1 review
0 helpful votes
Follow Jeeleol N.
Unfollow Jeeleol N.
Send Message
Share Review
Report Review

Ticket
December 20, 2022

Thank you for the booking my ticket the experience was good I'm happy that I'm able to leave on such a day

Date of experience: December 20, 2022
Meir B. LookByFare Rep
over a year old

Dear Jeeleol,

Thank you very much for sharing your review. We love hearing from our customers.

We strive our best to ensure that our customers enjoy a great deal of service and trust from us.

We hope to serve you again in the future.

Cheers,
Lookbyfare.com

Massachusetts
1 review
0 helpful votes
Follow Greg M.
Unfollow Greg M.
Send Message
Share Review
Report Review

I was contacted by a very professional person named Hugh. He was able to get me the proper refund within one months time. The company did make good on the refund policy and I will use them again.

Date of experience: December 19, 2022
Canada
1 review
0 helpful votes
Follow Gerald A.
Unfollow Gerald A.
Send Message
Share Review
Report Review

Excellent work
December 19, 2022

Excellent ……………………………………………………………………………………………………….

Date of experience: December 19, 2022
Meir B. LookByFare Rep
over a year old

Dear Gerald,

Thank you! Your positive feedback is much appreciated.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We hope to serve you again in the future.

Cheers,
Lookbyfare.com

Puerto Rico
1 review
0 helpful votes
Follow Brigid R.
Unfollow Brigid R.
Send Message
Share Review
Report Review

Excellent
December 18, 2022

Excellent very friendly app. Very understandable and efficient.

Date of experience: December 18, 2022
Illinois
1 review
0 helpful votes
Follow Ziff V.
Unfollow Ziff V.
Send Message
Share Review
Report Review

The Best
December 18, 2022

The person on the other end of the phone not only what they polite patient and informative they also extended themselves beyond what was the Call of Duty by helping inform me of the many difficulties that I am that day

Date of experience: December 18, 2022
Ohio
1 review
0 helpful votes
Follow Ross N.
Unfollow Ross N.
Send Message
Share Review
Report Review

Absolutely terrible customer service.
January 14, 2023

-20 minutes after booking, call from Look by Fare representative stating the price has gone up.
-I advise to cancel the trip then because there is 3 other websites with same price.
-He then puts me on hold and then states he can do same price but will have to take off the $288 luggage and I will have to buy that the day of departure
-I again advise to cancel the trip and I will be happy to book with somebody else
-this goes back and forth for 15 minutes and finally he says "let me check with my supervisor"
-he then says your rate is locked in, thank you for your time

I am not a review guy, but I feel others need to know this was absolutely horrific business practices!

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 15, 2022
Meir B. LookByFare Rep
over a year old

Dear Ross,

Thank you for taking the time to share your feedback with us. We are so sorry to read of your recent experience with us; this is definitely not the high standard of service on which we pride ourselves.

We understand that our Client Experience team has reached out to you, and we hope that they have managed to resolve your concerns. If there is anything we can do for you, please let us know!

Regards,
LookbyFare.com

South Dakota
1 review
0 helpful votes
Follow Lambert R.
Unfollow Lambert R.
Send Message
Share Review
Report Review

Not a great experience
January 14, 2023

Booked our flights- were called back to say the flight we booked wasn't available- offered a different flight, earlier, took that- then today all of our seating assignments were changed from what we paid extra for and selected- no one refunded the extra funds we paid to select those seats, also, nothing was done to compensate for the first oversold flight. We can't even sit near each other on two flights- and have to change our hotel accommodations to meet the new much earlier departure flight that we did not choose. Highly disappointed in all things Look by Fare.

Date of experience: December 15, 2022
Texas
1 review
0 helpful votes
Follow Moyosore M.
Unfollow Moyosore M.
Send Message
Share Review
Report Review

The best experience.
December 15, 2022

Astute delivery. On time response. Thank you folks.

Date of experience: December 15, 2022
Meir B. LookByFare Rep
over a year old

Dear Moyosore,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com

California
1 review
0 helpful votes
Follow Einstein W.
Unfollow Einstein W.
Send Message
Share Review
Report Review

GOOD
December 14, 2022

GOOD bnfsdbfbginbhkgghnrfgththshsdhdsthdtshdhdfhdthetd

Date of experience: December 14, 2022
Florida
1 review
0 helpful votes
Follow Leonel E.
Unfollow Leonel E.
Send Message
Share Review
Report Review

Booked a ticket for somebody else.
December 14, 2022

I booked a flight for a friend's mother. Process was so easy, and the prices I'd say they're unbeatable.

Date of experience: December 14, 2022
Meir B. LookByFare Rep
over a year old

Dear Leonel,

Thank you for the kind words. We’re delighted to hear you had a great experience booking online. It feel rewarding when we get to know that your online booking experience was hassle free.

Feedback like yours helps us in indicating what we are doing right. We appreciate your taking the time to share your experience with us here.

We would be looking to be of service for you again.

Cheers,
Lookbyfare.com