business logo of LookByFare

LookByFareReviews 2,275

4.0

On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.

From the business

Traveling is exciting. It is one of those activities in life that we look forward to. Traveling gives us a chance to not only see new places and meet new people but can also act as a catalyst to our emotional and spiritual growth. Traveling brings about new experiences that we do not encounter in our regular mundane lives. This is one of the reasons why traveling proves to be a soul-enriching event. As fun as traveling is, making the necessary arrangements for your travels is the opposite of fun. This is where LookByFare comes in.

Our parent company is ARS Travel Services Limited under whose guidance we have been able to serve countless customers and achieve utmost customer satisfaction. An important aspect of serving our customers is understanding the fact that different types of travelers have varied travel-related requirements. Hence, the travel products and services we offer range from low budget to luxurious ones. It also covers a wide variety of travel products and services that...


lookbyfare.com
Detroit, MI, United States
How would you rate LookByFare?
grey star
grey star
grey star
grey star
grey star

LookByFare Reviews Summary

LookByFare has a rating of 4 stars from 2,275 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LookByFare most frequently mention customer service, good experience and easy process. LookByFare ranks 3rd among Travel Agency sites.

quality
68
This company does not typically respond to reviews

Instant Feedback

8,746 reviews

We monitor reviews for authenticity

Minnesota
1 review
0 helpful votes
Follow Sadie N.
Unfollow Sadie N.
Send Message
Share Review
Report Review

Easy, fast, affordable booking
January 7, 2023

It was very good, and I am thankful. It was easy to book and the price was affordable. The airports I fly in and out of are closest to us. And the dates perfect.

Date of experience: January 7, 2023
California
1 review
0 helpful votes
Follow Sinai A.
Unfollow Sinai A.
Send Message
Share Review
Report Review

Fantastic customer service
January 6, 2023

The overall experience was great and they would double check all the questions I had. Great experience thanks!

Date of experience: January 6, 2023
Wisconsin
1 review
0 helpful votes
Follow Alberto I.
Unfollow Alberto I.
Send Message
Share Review
Report Review

Not like for pay ticket for seat and you baggage in the end pay more

Date of experience: January 6, 2023
New Jersey
1 review
0 helpful votes
Follow Duc D.
Unfollow Duc D.
Send Message
Share Review
Report Review

Bad customer service
February 5, 2023

I ordered tickets online & didn't press confirm. Customer service called me back, he didn't speak English well & tried to charge me additional over $300. When I told him I don't want to buy tickets. He kept talking & wouldn't stop. I had to yell at him to make him stop talking & then he asked me why I'm yelling. I told him I don't want to buy tickets & don't try to convince me. At that time he said he'll sell me tickets with the price online. Bad experience with customer service

LookByFare attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: January 6, 2023
Michigan
1 review
0 helpful votes
Follow Tran F.
Unfollow Tran F.
Send Message
Share Review
Report Review

My first time to book
January 5, 2023

I hope that my flight is good, and more experience

Date of experience: January 5, 2023
Meir B. LookByFare Rep
over a year old

Dear Tran,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Rhode Island
1 review
0 helpful votes
Follow Margery G.
Unfollow Margery G.
Send Message
Share Review
Report Review

Very user friendly
January 5, 2023

It was very positive. They made each step of the process quite easy.

Date of experience: January 5, 2023
Meir B. LookByFare Rep
over a year old

Dear Margery,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Alabama
1 review
0 helpful votes
Follow Kim C.
Unfollow Kim C.
Send Message
Share Review
Report Review

Smooth
January 5, 2023

My experience went really smooth. They sent all information out in a timely manner.

Date of experience: January 5, 2023
Meir B. LookByFare Rep
over a year old

Dear Kim,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Mexico
1 review
0 helpful votes
Follow Marcos F.
Unfollow Marcos F.
Send Message
Share Review
Report Review

Excelente
January 4, 2023

Gracias muy buenas atenciones resibi toda la atención necesaria

Date of experience: January 4, 2023
Meir B. LookByFare Rep
over a year old

Dear Marcos,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Georgia
1 review
0 helpful votes
Follow Marcos M.
Unfollow Marcos M.
Send Message
Share Review
Report Review

Good Excellent
January 4, 2023

Excellent Service they follow up with a customer they tried to get you the best price

Date of experience: January 4, 2023
Meir B. LookByFare Rep
over a year old

Dear Marcos,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Virginia
1 review
0 helpful votes
Follow Mia H.
Unfollow Mia H.
Send Message
Share Review
Report Review

Yes
January 4, 2023

It was a good experience and I will shop again for flights.

Date of experience: January 4, 2023
Meir B. LookByFare Rep
over a year old

Dear Mia,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

New Jersey
1 review
0 helpful votes
Follow Dion L.
Unfollow Dion L.
Send Message
Share Review
Report Review

Great service
February 3, 2023

Great experience - rep was very helpful and worked with me as far as pricing

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
Follow Amanda D.
Unfollow Amanda D.
Send Message
Share Review
Report Review

DO NOT USE THIS BUSINESS! It's a scam!
February 2, 2023

I originally bought my reservation for $563.74 taxes and fees as well as a refund ins. I was called a few hours later and told the price had gone up to $800 and I would be responsible for the difference. After letting "Gabriel" know that I was not about to pay that after already confirming a reservation and receiving an email confirmation of the reservation. After a few minutes, he miraculously pulled another fair for the difference of $25. I told him no and I wanted my refund. Then all of a sudden he could get me a ticket for the days I needed but arrival times of extreme inconvenience. He assured me that there were no other options lower than this. I STUPIDLY said ok as long as the flight difference, I don't pay it. He booked the "new" reservation. I went back online to the airlines website. I found perfect arrival times on the exact dates I wanted for $200 LESS!
DO NOT USE THIS WEBSITE EVER! TERRIBLE CUSTOMER SERVICE AND THEY WILL SCAM YOU FOR HUNDREDS MORE THAN WHAT IS ACTUALLY NEEDED! AVOID AT ALL COSTS!
SCAM! HOAX!

Date of experience: January 3, 2023
O.R.M. T. LookByFare Rep
over a year old

Dear Amanda,

Thank you for taking the time to share your feedback with us. We are so sorry to read of your recent experience with us; this is definitely not the high standard of service on which we pride ourselves.

We understand that our Client Experience team has reached out to you, and we hope that they have managed to resolve your concerns. If there is anything we can do for you, please let us know!

Regards,
Lookbyfare.com

Connecticut
1 review
0 helpful votes
Follow Patrick V.
Unfollow Patrick V.
Send Message
Share Review
Report Review

Goal
January 3, 2023

Good like my first experience I am very satisfied keep going like that you're on the best way

Date of experience: January 3, 2023
Meir B. LookByFare Rep
over a year old

Dear Patrick,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Washington
1 review
0 helpful votes
Follow Colby G.
Unfollow Colby G.
Send Message
Share Review
Report Review

Thanks
January 3, 2023

Good this is crazy that you think I need to put in a

Date of experience: January 3, 2023
Meir B. LookByFare Rep
over a year old

Dear Colby,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Pennsylvania
1 review
0 helpful votes
Follow Stanley O.
Unfollow Stanley O.
Send Message
Share Review
Report Review

Stan brown
January 3, 2023

Relatively easy, wheni had a question, i called #, was given answer in a quick and timely fashion.

Date of experience: January 3, 2023
Meir B. LookByFare Rep
over a year old

Dear Stanley,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Florida
1 review
0 helpful votes
Follow Nathaniel E.
Unfollow Nathaniel E.
Send Message
Share Review
Report Review

5 star experience
January 3, 2023

Fantastic experience! Seamless from beginning to end!

Date of experience: January 3, 2023
Meir B. LookByFare Rep
over a year old

Dear Nathaniel,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Florida
1 review
0 helpful votes
Follow Samy Q.
Unfollow Samy Q.
Send Message
Share Review
Report Review

Great job.
January 2, 2023

Was great fast and easy+ great $$. Was easy to work on the website. Prices are clear

Date of experience: January 2, 2023
Meir B. LookByFare Rep
over a year old

Dear Samy,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Illinois
1 review
0 helpful votes
Follow Anmar O.
Unfollow Anmar O.
Send Message
Share Review
Report Review

Excellence
January 2, 2023

Great experience pretty easy to book I totally recommend

Date of experience: January 2, 2023
Meir B. LookByFare Rep
over a year old

Dear Anmar,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com

Oklahoma
1 review
0 helpful votes
Follow Kimberly S.
Unfollow Kimberly S.
Send Message
Share Review
Report Review

It was okay
February 1, 2023

It was an okay experience for my first time using this

Date of experience: January 2, 2023
DO
1 review
0 helpful votes
Follow Geymi O.
Unfollow Geymi O.
Send Message
Share Review
Report Review

Nice
January 2, 2023

Very good, the app it's easy and very friendly, and the prices is good

Date of experience: January 2, 2023
Meir B. LookByFare Rep
over a year old

Dear Geymi,

Thank you so much for taking the time to share your feedback! We are delighted to hear you had a great experience using our service to book your travel. We sincerely appreciate your feedback because it helps us build a better customer experience.

We prioritize customer experience and satisfaction, and your positive review reaffirms the hard work we put in every day. We look forward to assisting you with any travel needs in the future.

Cheers,
Lookbyfare.com