On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
Livebeam Reviews Summary
The company enjoys a generally positive reputation, with customers appreciating the platform's user-friendly interface and the abundance of attractive profiles, which enhances their experience. Many users express excitement about potential connections and the overall enjoyment of the service. However, concerns are prevalent regarding the perceived emphasis on monetary transactions, with some users feeling misled about the authenticity of interactions. This sentiment suggests a need for clearer communication about costs and the nature of conversations. Overall, while the platform offers engaging opportunities, addressing financial transparency could significantly enhance customer satisfaction.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
Incredible looking women of all ages & from many countries and all of them seemingly interested in me, a 60-year-old man. What a great feeling! The thing they all have in common is they push ridiculous, seemingly scripted questions your way to keep you talking and spending money. Yes, they charge credits for every line of text! They charge 50 credits to open a video and 10 credits per picture. Sometimes a girl will send 3 or more pictures together and that is 50 credits. Plus, every time you chat every line of text is at least 2 credits and up! I had one letter sent to me with like 10 pictures and 2 videos...plus the letter itself costs 30 credits to open. At the best rate that gives me the 230 credits it costs for this one letter and contents, 100 bucks!...45 credits are 19.95! All the girls push for you to spend more money and I think they must be paid by how much they can bring in! I was talking several times with one gorgeous creature that seemed to be on there, 24/7. She would never remember what we talked about before, but her pictures were drop dead gorgeous. I would tell her I was low on credits so we would talk in a day or two, and it seemed like when the shift changed, I would get a message asking why I quit talking with her! It seems like they have operators carrying on conversations while faking their identity & using pictures of women who you never really meet. No way to prove anything but I spent 200+ bucks in a very few days with 3 girls and 8 or 10 conversations, most maybe 3 or 4 minutes but the longest being no more than 20 minutes. It is a total money grab, and this representative here answering the complaints is just repeating the same hogwash. It is fun but a total fantasy! Stay away!
It takes a lot of coins cuz I ain't got none and it's hard to keep any I can't even take pictures out
Dear Billy,
Thanks for sharing your feedback. We are sorry to hear your experience didn't match your expectations.
All our new members receive an offer of 20 free credits to try out our services upon registration. We hope you had a good first impression with us. After that, we provide every user with a unique opportunity to purchase the initial package of 20 credits at a significantly reduced price (€2.99) as a one-time option. Thus, it is possible to spend around 40 credits to develop a good understanding of how the platform works and decide whether you wish to continue before investing in the bigger packages of credits.
To continue communicating with other members of the website, please purchase credits on our website. Please navigate to the "Credits" page, click the "Get credits" button, select a payment method, and fill in your credit card details. Finally, click the green "PAY" button at the bottom of the form to complete the payment.
Please feel free to reach out to our support@livebeam.com email with any further comments, concerns, or suggestions you wish to share.
Kind Regards,
LiveBeam Support Team
I'm so glad that I found this app haven't been on here for 10 minutes and the exsperience was awesome
Dear Brady,
We're happy to hear that you're enjoying the platform. We strive to provide a high-quality experience for our users and it's great to hear that we're meeting your expectations.
Please do not hesitate to reach out to us at support@livebeam.com for any assistance or questions.
We look forward to hearing more about your experience with LiveBeam and any feedback you may have. We value our users' opinions and strive to provide the best experience possible.
Thank you for choosing LiveBeam as your communication platform. We are dedicated to meeting your needs and expectations, and we are committed to providing excellent customer service.
Best Wishes,
LiveBeam Customer Support
I guess I won't be using this dating site anymore or chat site I typically don't pay for credits I give the men interaction and as much conversation as I can so they continue to spend their money to talk to me I know how this works so if you want me to continue on your site I expect you guys to give me a full VIP upgrade or I will just use the other websites that are free
Dear Jessica,
Thank you for your feedback. We would like to inform you that we are not a dating site. Our platform is designed for people to communicate and connect with others from around the world in a safe and respectful manner.
We understand that you were looking for something new and were disappointed by the fact that most of the people you interacted with were from Ukraine. However, we cannot guarantee that all users will be from your preferred location or that you will be able to meet them in person.
Regarding your request for a full VIP upgrade and compensation for interacting with other users, we regret to inform you that we cannot provide such services. Our platform operates on a credit-based system, and users are expected to purchase credits in order to use our services. We do not engage in any activity that promotes or encourages users to spend more money than they are comfortable with.
We appreciate your feedback and hope that you can find a platform that better suits your needs.
Best Regards,
LiveBeam Customer Support
There's no place where I can see how many credits I have when i'm texting somebody
Dear Greg,
Thank you for bringing this issue to our attention. We understand that it can be frustrating not to have a clear view of your available credits when you are in the middle of a conversation. We apologize for any inconvenience this may have caused.
Please note that you can always check your available credits by clicking on your profile icon in the top right corner of the site and selecting "My Credits". This will take you to a page where you can view your remaining credits and purchase additional ones if needed.
If you have any further questions or concerns, please do not hesitate to reach out to our customer support team at support@livebeam.com. We are always happy to assist you.
Best Regards,
LiveBeam Customer Support
Je trouve le site très bien, et l'expérience est très attractif
Dear Francois,
Thank you for posting a positive review about our website, we appreciate your feedback!
Best Wishes,
Livebeam Customer Support
Just another rip off site trying to get as much money as it can with giving nothing
Dear Ricky,
Thank you for submitting a review!
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We review each complaint individually and do our best to resolve the problem. We always try to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Also, keep in mind that it's not forbidden to share personal contacts with your friends on the website, however, the internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other users.
Please do not hesitate to reach our Support Team via support@livebeam.com if you are eager to get more information about this feature. We will be glad to guide you at any time.
Kind Wishes,
Livebeam Customer Support
I would introduce this website to everyone because is perfect and you can find your soulmate and enjoy your time
Dear Jack,
Thank you for taking the time to provide your feedback on your experience with LiveBeam.
At LiveBeam, we strive to provide a seamless and enjoyable experience for all of our users. We are committed to ensuring that our content makers are friendly and engaging, and that our customer support team is responsive and helpful.
If you have any further feedback or suggestions for us, please do not hesitate to reach out to us at support@livebeam.com. We are always looking for ways to improve and provide the best possible service to our users.
Thank you for using LiveBeam, and we hope to continue to exceed your expectations.
Best Regards,
LiveBeam Customer Support
To expensive its stupid paying to talk to women it sucks
Dear Timmy,
Thank you for taking the time to share your thoughts and feedback with us!
One of the main benefits of our website is that it is not required to pay to become a member and create an account on our platform. You can easily browse profiles, check chat messages and view profile pictures for free. However, in order to view personal photos or chat with our content makers, you will need to purchase credits.
It is true that you need to have enough credits to use some of the services, however, you only pay for the services you are provided with. You get to choose the services that are of your interest and control your spending on those personally. At the same time, you may easily use the website without being distracted by extra advertisements.
We always provide high-quality support services for our users. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
There are multiple options to reduce your expenses and use the platform in the most efficient way, please contact us via support@livebeam.com and we will be happy to help you with that.
Kind Wishes,
LiveBeam Customer Support
No geographical information and many scam profiles
Dear Sam,
Thank you for your feedback and for taking the time to share your experience with LiveBeam's communication platform.
LiveBeam is a global communication platform that connects users from all over the world. While we understand your desire to chat with local content makers, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.
If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.
Regarding the issue of fake profiles, we have measures in place to detect and remove fraudulent accounts. However, we encourage users to report any suspicious behavior or accounts so that we can investigate and take appropriate action.
If there is anything else we can do to improve your experience, please do not hesitate to contact us at support@livebeam.com. We are always here to help and answer any questions you may have.
Thank you for choosing LiveBeam as your communication platform!
Best Wishes,
LiveBeam Customer Support
The person I'm talking to is great night the others are questionable. Aren't there any from the United States?
Dear Bill,
Thank you for your feedback and for taking the time to share your experience with LiveBeam's communication platform.
LiveBeam is a global communication platform that connects users from all over the world. While we understand your desire to chat with local content makers, we also believe that connecting with people from different cultures and backgrounds can provide a unique and valuable experience.
If you are interested in connecting with local people, we suggest using our search and filtering features to find users in the specific area. These tools allow you to set your preferred location to ensure that you are connecting with content makers in the area you prefer. You can use the Search option at the top of the list of the content makers, registered with us. By clicking the "Filters" button, you can sort content makers by location and age.
If there is anything else we can do to improve your experience, please do not hesitate to contact us at support@livebeam.com. We are always here to help and answer any questions you may have.
Thank you for choosing LiveBeam as your communication platform!
Best Wishes,
LiveBeam Customer Support
Buying credits to talk. Is unappealing. I might not want to continue
Dear Ron,
Thank you for taking the time to share your thoughts and feedback with us!
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We review each complaint individually and do our best to resolve the problem. We always try to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website, however, the internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other users.
Please do not hesitate to reach our Support Team via support@LiveBeam.com if you are eager to get more information about this feature. We will be glad to guide you at any time.
Kind Wishes,
LiveBeam Customer Support
Wonderful and free to start chatting with your credits
Dear Dalton,
Thank you for taking the time to share your thoughts and feedback with us!
Best Wishes,
LiveBeam Customer Support
Well, there's a LOT of interesting Tools over here, which helps to develop a interesting connection with somebody. It's very well built this App.
Dear Eduardo,
Thanks for leaving your review!
We are excited to hear that you are enjoying your time on our product and wish you the best of luck in further communication with your penfriends!
Kind Wishes,
LiveBeam Customer Support
I'm really enjoying myself the ladies seem to be sincere and genuine not like some other places I've been however if I have to pay to talk to people all the time I'm not going to like that I would rather pay once and be able to talk to anybody I want
Dear Duane,
We are sincerely glad to hear that our platform helped you to get acquainted with many wonderful people!
Best Wishes,
LiveBeam Customer Support
Site is a scam only asks you to pay coins to chat to computer generated members
Dear Phoquewe,
Thank you for taking the time to share your thoughts and feedback with us!
Please be informed that we strive to provide every user with a reliable and secure space for online communication where violations like scam are not tolerated. We review each complaint individually and do our best to resolve the problem. We always try to make sure that every user follows the terms of our platform and take measures if we find any signs of violations.
We always provide high-quality support services for our members. Every query is carefully reviewed by our moderation, financial or technical departments. Our customer support team is ready to help you with any questions 24/7. This means that we have to go to certain expenses to maintain the same level of diligence for all our customers.
Please, keep in mind that it's not forbidden to share personal contacts with your friends on the website, however, the internet isn't a secure space for sharing personal information with people you barely know. The website holds no responsibility for the validity of contacts you receive directly from other users.
Please do not hesitate to reach us via support@LiveBeam.com if you are eager to get more information about this feature. We will be glad to guide you at any time.
Best Wishes,
LiveBeam Customer Support
Great. Wish you got more for your money or at least more notice when you're low
Dear Shaton,
Thank you for taking the time to share your thoughts and feedback with us!
Kind Regards,
LiveBeam Customer Support
It's hard to believe these are real people. So hard in fact, that I'm pretty sure I've been talking to AI
Dear Joe,
Thank you for sharing your thoughts and feedback with us!
We carefully approve all the content makers to be registered on our website. Our content makers’ identities are not confirmed unless we verify their ID and background. Our affiliate partners make sure that there are no bogus profiles, that the content maker you look at in the profile pictures is the person you are corresponding with (such content makers marked with a check mark next to their name).
Also, we make sure as much as we are able to that the content maker is interested in communication with other users of the platform. We require seeing photo IDs of all our content makers. In case a content maker gives rise to our suspicion, we may take additional steps to verify the profile, such as asking him/her to record an identification video for us. This, of course, makes it much harder for unscrupulous people to create fake accounts.
Please do not hesitate to reach us via support@livebeam.com at any time as our support team is always ready to assist you with any difficulties you might experience.
Kind Wishes,
LiveBeam Customer Support
The attention from all the beautiful women is great but it's so overwhelming it feels really fake
Dear Samuel,
We are excited to hear that you are enjoying your time on our website and productively using it to make new friends online!
Kind Regards,
LiveBeam Customer Support
Why does everyone look like models with professional photography photos?
Dear Mark,
Thank you for leaving this review!
There are indeed many good-looking content makers on our platform as it is rather common for many people to present themselves in the best way possible on social media to attract more attention. Therefore, our users/members/content makers sometimes hire professional photographers to have the best pictures on their profiles or may use a bit of editing in order to make the photos look even better. At the same time, we carefully moderate the website content and we do our best to make sure that the photos posted in the profiles of each particular user belong to them.
Please feel free to contact us via Support@LiveBeam.com at any time if you have any questions regarding our service. We will be more than happy to assist you.
Best Regards,
LiveBeam Customer Support
From the business
Livebeam is a platform designed to help you create meaningful connections in a safe and welcoming environment. Engage with like-minded individuals who add positivity and joy to your daily life.
Whether you're sharing experiences, enjoying uplifting conversations, or simply embracing moments of connection, Livebeam provides a comforting space for meaningful interactions. Each connection brings an opportunity to brighten your day and energize your spirit.
At Livebeam, we believe that meaningful connections have the power to transform your routine, offering moments of joy and inspiration. Join Livebeam today and experience how engaging interactions can spark happiness and enrich your journey.
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Wayne,
Thank you for taking the time to share your experience on our platform. We appreciate your feedback and are sorry to hear that you did not have a positive experience with our credit system and the interactions with the content makers.
We offer a communication platform where users can interact with content makers from various countries and backgrounds. We do understand that our credit system may not work for everyone, and we apologize if this caused any inconvenience to you.
Regarding your concerns about the content makers and their conversations, we can assure you that we do not have any operators carrying on conversations while faking their identity. Our content makers are real individuals who are free to manage their conversations, and we do not pay them based on how much they can bring in. However, we do not condone scripted conversations or any unethical practices, and we will investigate any reports of such behavior.
We hope that you can still find value in our platform and interact with the content makers on a more casual. Please feel free to reach out to our customer support team at support@livebeam.com if you have any further questions or concerns.
Best Regards,
LiveBeam Customer Support