• Listia

Overview

Listia has a rating of 2.2 stars from 417 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Listia most frequently mention customer service, gift card, and many people problems. Listia ranks 187th among Auction sites.

  • Service
    71
  • Value
    71
  • Shipping
    64
  • Returns
    59
  • Quality
    67
Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
2
56
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What reviewers want you to know

Positive highlights

No positive highlights yet

Critical highlights

  • No customer service number - wonder why they do not return emails?
  • Lost $324.00 My last day i scammed $450.00 worth gift cards and my account suspended till now.
How would you rate Listia?
Top Positive Review

“My Opinion on Listia is THUMBS UP It Doesn't Deserve the Bad Rap!”

cindy s.
2/3/23

Listia has lots of bad reviews out there because it says "get stuff free" but some sellers make the BUYER pay shipping (I never charge for shipping). That's not Listia's fault, and you can always use the search filter for "free shipping only". I've been using Listia for years-I joined in 2011 and I still use it constantly today! Listia is an auction site for new or used stuff. As far as "free" goes, people are complaining because ALL sellers don't offer free shipping. I would like to think people understand this, but many don't. Someone must pay, and I don't think Listia deserves a bad rap because of this. But if the seller offers "free shipping", you really do shop for free because you pay for your winnings with credits! If the seller asks you to pay for shipping (which CAN'T be paid for with credits) then you can decide if it's worth it to you or not. There is always the option, too, of using the "FREE SHIPPING" search modifier, which is what I use. I LOVE Listia! I list handmade jewelry, small household or toiletry items, cell phones and other small stuff. In turn, I use the credits I get to bid on old, silver coins, SS jewelry, or craft supplies for my beading. I am more than happy with my time on Listia. When you sell something, you earn CREDITS, then use those credits to bid on stuff you want. Their aim is to keep stuff out of landfills and offer shopping for little money. Also, some sellers can be rude, or untrustworthy, like on any other site. YOU must check their ratings, verification and feedback before you buy! Now, that said you never know what you'll find up for auction! Here's some pointers: 1) List items that are small, lightweight, and cheap to ship. Some of the things I've seen listed that are cheap to ship are silver coins, baseball cards, jewelry, collectibles, clothing, electronics, and more... 2) You need to 'sell' stuff to earn credits. I suggest listing items that don't cost a lot to ship, then offering Free Shipping. Some items that are in high demand and command a lot of credits for you are Postage Stamps SS or Gold jewelry Collectible Coins Baby Clothes Cell Phones or cases Books or DVDs (and you can ask for "media mail" at the PO for a discount!) Gift Cards And much more. 3) Always use tracking numbers when you mail something, by using padded envelopes, so buyers can't say they never received it. If the envelope is still thin, put a little piece of Styrofoam or the like in the envelope so it's thick enough to warrant free tracking. 4) BEFORE you bid on something, read the description thoroughly. If it doesn't say 'free shipping' then you will have to pay it, and there will always be someone trying to make an extra buck by overcharging for shipping (ALSO not Listia's fault!). If the item is broken, not what you thought, empty...Listia will only return your credits if the ad description didn't warn you ahead of time. 5) ALWAYS check a seller's profile before buying. Check to see if they have their verification badges-or at least their phone number badge and Facebook badge (you should check their FB profile, too), negative feedback from buyers...Use caution if someone 1-has no profile picture, 2-just joined and it's their first (or one of the first few) listing. Final Word All sites, especially shopping or auction sites are going to have some issues. They are going to have buyers and sellers who are unscrupulous. Ebay has all of these. So does Bonanza, Tophatter, and many others. But millions of people still use them and love the results. Don't bash it until you've bought and sold just ONE thing. Keep it cheap, see how the site works, THEN make up your mind!

Top Critical Review

“Account issues”

Kendra O.
10/21/23

I don't recommend this after what happened to me! I have done nothing wrong and now my account says that I have to use non-purchased credit when I just bought more points to pay for my bids!

Reviews (417)

Rating

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Reviews that mention popular keywords

customer service (33) gift cards (26)
Thumbnail of user cassies21
2 reviews
25 helpful votes
July 26th, 2016

I have been a member of Listia for about 2 years. I have conducted several successful auctions and won quite a few as well. I have found Listia's support team to be both professional and fair. My only complaint in regard to Listia is the maddening rate of inflation regarding the Listia credits. I bought a laptop on listia for about 100k credits, where as now I don't even believe that could get me a book about laptops (being facetious here, but not by much). That is why I have not been active on the site in almost one year.

Tip for consumers:
Buyer beware. Thoroughly read the reviews of each Seller prior to purchase!

Service
Value
Shipping
Returns
Quality
Thumbnail of user patn21
1 review
21 helpful votes
October 2nd, 2016

First it was a great site to sell as other reviewers mention. But the credits devalue very quickly so I highly recommend you buy something as soon as you sell. Also, there are a lot of foreign sellers now selling cheap foreign made items. This site use to have a big garage sale or flea market feel, now it has a "Big-Lots" feel to it.

Thumbnail of user leahb20
1 review
21 helpful votes
January 4th, 2016

It has some good and bad things. First the good is I like you can ear points. Bad though is there is really not a lot of nice things you can earn with the points, people list their stuff way way way to high. Also I don't like that you have to verify your address it is very annoying. Plus I got yelled at on Listia by a seller that listed an item that I had at home. They said that it was this really fine piece of jewelry but I know I bought the same exact piece at Walmart for 5 dollars. Also bidding is way to competitive. I feel like you never win anything.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Leah. Thanks for your review. We require an address verification to make sure the address is valid so that the Seller is not at a loss when the item is shipped and the item actually reaches it's destination. As for the listings, since they are members' items, the type and value (to the user) will vary. We hope you can continue to use and enjoy Listia.

Thumbnail of user beat268
2 reviews
18 helpful votes
June 1st, 2017

I don't understand if you advertise Free Shipping then it should be just that. I have noticed people being bold enough to post within their ads that the cost of a particular item is as such and figured using credit exchange ratio and adding into that figure the shipping cost. Well let me be the first to inform anyone that figuring the cost of free shipping into the listing amounts is not free shipping and the moderators need to get on the ball sorting those people out and insisting they deduct the shipping amounts from their listings. This needs to be dealt with asap. People don't like being taken advantage of. You can sort out only the free shipping listings but many of those post that free shipping has been added to the listing amounts. This is no fair
Trading practices.

Thumbnail of user ceciliah13
1 review
11 helpful votes
February 23rd, 2018

Once I did have a bad experience from Listia I won two auctions and the "seller"did have a tracking number but did not send everything I had won

Thumbnail of user johnd158
3 reviews
5 helpful votes
January 6th, 2013

This site gets 3 stars for the idea in it but the set up is bad. They allow you to charge for shipping but provide no way to do it. They make a fortune selling credits that cost them zero so they least they could do is invest that money back into the site for a better experience

Thumbnail of user tinab36
1 review
2 helpful votes
June 9th, 2014

**********i received a message from SiteJabber that I should have Listia open my case again and to let them know that I heard from SiteJabber and to ask if there was something that could. I did this and told Leslie at Listia that I wanted my money back for shipping but since I figure that is not going to happen then I would like to be able to leave negative feedback. I was told that although they couldn't MAKE the seller send my money back that could, and would strongly urge her to do that. She also offered me 20,000 credits for my trouble. I decided to take the credits and to see how things go by giving them another chance. I will just need to be more careful with the shipping charges.*********** I went on this site and won my first auction on February 27,2014. I never received my item, even though I paid the shipping charges of 4.99. I emailed the seller and she asked that I be patient because it was coming from China and could take 20 - 25 days. Then in late March my father-in-law passed away so my mind was elsewhere dealing with estate stuff and all and I finally thought to check with her as to why I had not received it, on May 7. Then on May 13 I finally hear back from her and she stated that it should take from 28-40 days and to please be patient. On 5/15 I emailed her back that I was tired of waiting and that I would expect my refund on or before may 19. On May 27 I emailed Listia about this and after several emails they gave me back my credits. But her account would only let me give positive or neutral feedback. I am unable to give any negative feedback. Listia told me that was because I waited until after 60 days to ask for a refund. But that they would deal with the seller. To which I asked how they were going to deal with her. She told me she could not tell me that due to privacy. But she was snippy and I'm sure that she could have told me how they were going to deal with her. I wasn't asking her name or where she lived. Because all emails go through Listia I don't even know her email. Anyway. I was waiting until I heard from Listia to get my friends in on it. My advice STAY AWAY!

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Motherhen83,
I understand you've received a refund of your Listia credits since that seller didn't ship you the item you won in the auction. Listia Assurance protects the winners in the rare cases like this and sorry to hear that it took so long while the seller kept delaying the delivery.

Should you have any other issues with this or another case, please make sure to contact our support team for additional help. Clock on Member Support at the footer of each page. Thanks!

Thumbnail of user katev7
1 review
7 helpful votes
September 5th, 2014

I like listia, have used it almost a year, but the nasty people are just ruining it. Last one called me a liar and now that feedback is at the top of the list. Should just have the rating and no comments from nasty people. I have a good rating (100%) and trusted seller badge, etc, but that is the feedback at the top that others see first. It is not our fault if the person is too dumb to use tracking and so the post office loses an item, and we the honest ones suffer for it. Leaving after i receive the last item i won.

Tip for consumers:
nothing would help, a lot of the trusted sellers cannot be trusted, and if an item gets lost, which is no ones fault, they can be nasty with impunity.

Service
Value
Shipping
Quality
Thumbnail of user rayelleb
Tom F. – Listia Rep

Oh oh Kate V,

Sorry to hear about that. So that we can look into it, will you please contact us via a support ticket and include the auction link in it? We'll be happy to look into it. You can contact us here: https://help.listia.com/requests/new

Thanks!

Thumbnail of user mandisam
1 review
4 helpful votes
October 27th, 2012

I'm new to listia but am a experienced seller on ebay. I give it an okay because I have won a received an item, but have just sold something and never received my credits. The confirmation number on the item stated she got her item 2 days after she won it. A week has now passed and I never received my credits or any feedback from her. Her profile has stated that she has logged in since receiving the item. Its a hit or miss with this website and you can only hope your buying or selling to reliable person.

Thumbnail of user christinej14
1 review
15 helpful votes
July 11th, 2015

I saw a person selling fake coupons, reported them and that person continued selling the coupons. Their reply to me showed no consideration and seemed they did not care to investigate at all. That person continued listing the coupons. However, I list a video game and the listing is deleted, does not seem fair to me. I admit I don't know all the rules but that is because listia's rules are hard to find. I sell on ebay. Their rules are easy to find short plain and simple and don''t have a problem finding their rules.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Christine,

I'm sorry to hear about that, however our rules state that we do not allow coupons. If another user listed an item that is against our rules, you, as well as others, are welcome to flag the auction so our team of moderators can review it. Each auction goes through careful review when they are flagged, so please know that we investigate auctions thoroughly before they are deleted. All users have access to our rules page on the site. You can view more information here: https://www.listia.com/rules.

Thanks,
Tom

Thumbnail of user emilyv13
1 review
6 helpful votes
September 24th, 2014

The site itself is OK but can lag. Its great to get rid of stuff but there are way too many rude free loaders on there. You are willing to give your stuff away for free but still ppl complain you are also not shipping it for free! Seriously the rude comments left on my auctions regarding shipping is giving me serious doubt's I will contine listing me items. I may just be a bidder from now on...

Thumbnail of user maggies19
1 review
0 helpful votes
July 23rd, 2015

Well it has been a while on Listia. The customer service reps are good people. The listings are very easy. But the shipping has forced me to list very few items at this time. I have spent too much money shipping my items to other people. This site advertises as FREE. Yes it is free to sign up. It is free to list, but it is costly to ship out items to buyers for the sake of points and get very little in return. Most LIstia sellers online advertise their items for well over what they are worth. The items you see can be purchased on Ebay for 2,3 $ and free shipping to boot. Then too, you run the risk of giving away rare antiques, or good items for the sake of points, and may not get your points. It hasn't happen to me yet, and hope it does not, but some say it has happened to them. I think LIstia workers are focused on keeping things positive so I am sure they will work out something for anyone who has this experience. There is nice people on Listia for the most part. Few rude, obnoxious people here and again but mostly nice. I like Listia for the most part, but the cost to ship is enormous and buying something for yourself cost way too much. NOt worth it!

But I am adamant of keeping my acc live. I do enjoy it overall, just won'g be listing lots of items as I did in the past.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Maggie,

Thanks for your review and feedback. We definitely think Listia is a great place to find items that are no longer available or hard to find. And it is often true that "One man's trash is another man's treasure." We're glad that your experience has been a good one so far and hope it continues for you.

Sincerely,
Tom

Thumbnail of user amyg87
1 review
19 helpful votes
July 26th, 2016

I started out REALLY liking this site. Seemed like a great place to get rid of things I no longer wanted. If you start your bidding low, 499, then you are pretty much guaranteed to sell your stuff. Problem with this is at 499 credits, that doesn't even come close to covering the cost to ship it. Well I was dealing with that, as then I would get something I wanted and not pay shipping. All was well and good. Now, you go on there, and your credits aren't worth as much as they were worth, and the price of the GIN are just ridiculously high. I understand when you can sell it, it is only worth what someone else is willing to pay, but come on now. Barbie with horse on Listia for 1,200,000 credits, current rate for credits is $1=15,300. That would make this set $78.43. Did my research, and Walmart sells this same horse and barbie for $40.38. Even with shipping and tax you are paying more to purchase on Listia. I say use the site but use caution when bidding/buying. I look for a good deal, and I am just not sure Listia is offering the good deal anymore for the buyer or the seller. 3 months ago, I would have given them a 4 or 5 star rating, now I generously gave them 3, even though how things are going I would say they won't get even that soon...

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Amy. Thanks for your review. We've been monitoring the price of credits very closely and are aware of the fluctuations in price. With the launch of our credit selling program, the credit rate is now largely determined by our credit sellers. Members choose the rate they wish to sell credits at, and that is the price we show to members who are buying credits. We understand that keeping a stable rate is important for the health of the marketplace and it is something we are actively working on. We hope that things get to that state soon and we appreciate your patience. Thank you.

Thumbnail of user listiau1
1 review
2 helpful votes
January 23rd, 2015

I've been using Listia for a few months now, and have had my ups and downs. I like that they utilize PayPal. I also find the concept of buying/earning credits to use for purchases interesting. There are options to either purchase credits with a credit card - or by checking out sponsor items to earn them... which, from my experience, didn't always work. There are some bugs to work out I guess. It may be a bit degrading to think of it as a "poor man's eBay", because I think there's a lot of potential with this service. There are plenty of bargains to be had in area of "knick-knacks". I've mainly been using it to acquire digital movie codes (no physical media, just the codes), which is usually hard to find on eBay, or anywhere else for that matter. My problems have occurred with sellers who sometimes don't follow through with their obligations. I suppose that can happen through any internet merchant. With Listia, I've had at least a couple of occasions where I bought a digital movie code, and the seller failed to confirm that a physical DVD was required to redeem it, the code was expired, or - after collecting my points - they didn't bother sending the code at all. It takes 5 days for the seller to respond to a complaint and to get credits refunded. On the occasions where I've had a problem, I was able to get a pretty good deal on my purchase - and after the second seller issue arose, I started to wonder: Is the seller refusing to follow through because they want to re-list the item and potentially get more for the sale? Something to keep an eye out for. Seeing Listia reps respond to user issues on SiteJabber is encouraging. So assuming I see improvements in functionality and user experience, I hope to come back and give Listia a higher rating.

Tip for consumers:
As with eBay, read the item descriptions CAREFULLY. Ask questions of the seller if something is unclear. If the seller does not respond - BEWARE!

Service
Value
Shipping
Returns
Quality
Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Listia U.,

Thanks for your feedback. We always like to hear what users like about Listia, but we are also always open to constructive criticism and suggestions. When listing an item, we suggest users use the starting bid option if there is a minimum credit amount they are willing to sell the item for on Listia. At times, there are users that will not and when their items sell for under the value they wanted, they opt to not send the item. We strongly discourage that, but there is nothing we can do in terms of "forcing" the user to send the item. We make note of these actions on their account and if it continues, further steps are taken on their account. Hopefully your experience with non-delivered items are few and far between.

Thank you again for your feedback and for being a valued user on our site.

Sincerely,
Tom

Thumbnail of user mattp42
1 review
14 helpful votes
April 13th, 2015

As a premise, Listia is a nice idea: give away things you don't want or need any more, and bid for things you like. However, the very nature of human beings means it attracts a large number of undesirable individuals: fraudsters, scammers, cheats and leeches. Lots of the things being given away are little more than worthless rubbish (old bus tickets for example), while others are fakes and still others are very low quality costume jewelry one could buy from a high street store for next to nothing. Needless to say, most of the members are in the USA, and overseas members get a pretty rough deal, being expected to pay the postage both for items they give away, and items they bid on. Beware of scammers offering worthless goods and charging through postage.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Matt P.,

Thanks for your feedback. We try our best to keep our site fun and safe for our users. Our mods and even users diligently flag and help remove any users that do not bring quality to the site and our valued users. At times, a few bad eggs get through, but we are aware and continue to make sure things are taken care of for our community's safety. As for postage, many members are from the US, but you'll be surprised to see how many of our users are not. As we continue to grow, I'm sure our members will be able to provide and find postage that is favorable for all. Thank you for being a user and we hope you continue to enjoy our site.

Sincerely,
Tom

Thumbnail of user shannonn5
1 review
0 helpful votes
October 2nd, 2015

Listia is okay you can earn credits to get free stuff, I normally just watch videos. I just look at free shipping items. I wish it was easier to get more credits for people who can't buy or sell also I think people should get more items on how much they bid.

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Shannon. We try our best to offer many ways to earn free credits, but yes, the best way to build your credits is to list items for others to bid on. If cost is an issue, you can always list with a shipping fee. Hopefully you'll be able to earn more credits soon and win great things on our site!

Thumbnail of user mandyw7
1 review
6 helpful votes
November 3rd, 2015

I am being bullied by a seller who I bought things off of
How do you stop a seller from bullying you on listia?
& lying and making false comments about you even on reviews?
I reported it to listia, but I do not feel they care at all about this sellers lies & BULLYING AT ALL!
She turned my words around, about everything i said and is so dishonest!

I am ready to take further action. This person scams people & is getting way with it

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Mandy. We're sorry to hear about your experience with another user. If you have not already, please go ahead and block the user. If they have been persistently bothering you, please submit a support ticket with the username and we will look into things. It is never okay to be bullied by another user. We look forward to hearing from you.

Thumbnail of user goa14
1 review
4 helpful votes
April 24th, 2015

Avoid eGameNet on Listia. Terrible seller who scams you on codes

Thumbnail of user dorism7
2 reviews
21 helpful votes
January 7th, 2013

Listia started out to be wonderful but now they are getting credit hungry and if you have an object that is worth more credits they have several different credit fees- very disappointed and am thinking about looking elsewhere.

Thumbnail of user brittnayh
1 review
9 helpful votes
November 9th, 2015

I have had many problems in the past year of selling. I do continue to sell because I am hooked. There are two big problems with this site: They want you not to charge for shipping. The amount of credits you earn does NOT cover your shipping cost. So in the end you end of up loosing. Another problem is all the auctions from china. They consume the site and it ends up being all junk for auction
Credits are pretty much worthless compared to a year ago. To win an a $15 gift card use to be a max bid of 42,000 now it is well over 142,000

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi Brittnay. Thanks for your review and feedback. We understand your concern for the credit value. Like most marketplaces, our credit value is based on the economy of our site. We're actively monitoring the value of our credits and one of our top priorities is to try and keep it stable. We hope you can continue to enjoy your experience on Listia.

Thumbnail of user alanh84
2 reviews
7 helpful votes
January 21st, 2017

I've been a member of listia for over 3 years, and other than the scams, It's been a Great experience. The mechanics of the site are like that of eBay, Feedback system, Bidding, Buy it Now/Get it Now, etc. Instead of money, we use a currency called "Credits" which are Earned and exchanged for buying and selling items on the site. So far it's been a good system, however, The value of credits has experienced major inflation in recent years, for example when I first joined 1000 credits = $1 dollar, Now 27,500 credits = $1 dollar, which in turn devalues the credits you've saved.

The vast majority of Sellers/Buyers on Listia are usually Honest, Friendly, Trustworthy and Always deliver on their promise. The sellers are really reasonable and they ship your order very fast, and when the item arrives, It's in pristine to perfect condition. And the buyers share the same honest, kind, characteristics as the sellers. They'll all a pleasure to deal with.

However, there are numerous scams and indecencies on the site which originate from various Buyers and Sellers alike. There was this one buyer (greggschimmel) who began to bombard me with rude and offensive private messages, just moments after winning my auction, which went on for several days until he finally requested a refund, which I provided him with, then after receiving a full refund and sending me a few more taunts, He gave me a permanent negative feedback rating on my account.

Also, I've been scammed countless times by Greedy Dishonest sellers on listia, Here are a few instances, 3 years ago, I won "Tomatillo Seeds" but, they haven't arrived since, and anther auction for an LG Phone which I won over 2 years ago, is still a no show.

There are way more auctions that didn't deliver on their promise, but I won't list them here because listia prevailed in refunding my credits for those fraudulent listings.

And remember to read listings thoroughly and I mean Rigorously thoroughly before Bidding!
Listia does not refund credits for misread auctions! The choice is only up to the Seller to decide on rather Keeping the credits for them self or Refund the credits to the buyer who Mistakingly thought they were getting something else by accidently misreading the listing's description! Unfortunately, If the seller says no, you just have to go along with the flow.

I should know because 6 days ago, I Mistakingly Made THE Most Ridiculous, Outrageous, Unfortunate, Regrettable, Unpardonable, Expensive, Unforgettable, Absolut WORST! Transaction I EVER! MADE! ON LISTIA! By Winning a 550,000 CREDIT auction for an Uncertain type and quantity of Blueberry seeds! From Lista Seller (bny)! I thought the auction Was for a LIVE BlueBerry Plant, Because I Discovered the listing under LIVE PLANTS! The TITLE READ: "Blueberry Bush" And THE Price Was Extremely HIGH! Like (1,375,000) CREDITS HIGH! But, I was very hyped about getting A Live Blueberry Plant, So I kindly asked the seller (bny) if the price can be reduced to 550,000, which the seller responded to in no time and it was reduced to 550,000 Which was virtually all of my credits which for the record took me more than 2 months of hard work to build up. And I thought I carefully read the entire description like 3 times before Submitting My credits, however, I've seemed to have missed the whole "seeds" part because it was cleverly hidden under the phrase 'Hardy Perennial' and the word 'seeds' was only mentioned once in the entire listing!

Bottom line, The Listing was listed under live plants, The price was very high,
The listing's title and description was typed up like a live plant auction, and the seller had a high feedback rating, So I assumed It was A Live Blueberry Plant, And I Submitted my 2 months work of 550,000 credits which has the equal value of $20.00 Dollars, That's RIGHT the equivalent of Twenty US DOLLARS! A few minutes later after winning the auction, I realized my regrettably expensive mistake when I saw the lone Word "Seeds" in the description, I immediately contacted the seller (bny) about the issue, but, to no response. And I had to wait 3 Days to submit a refund request via dispute, So waiting after 3 days, I sent in my refund request and reason, and I had to wait an additional day for The Seller and Listia's moderator to respond. Bny Finally responds by disappointingly writing: (Listia Rule #1 ~ Carefully read listing information and descriptions before bidding.)

And the moderator's response was: (Hi, I'm very sorry, but we are not able to refund credits to the winner in this case. Only the seller can grant a refund in cases of buyer's remorse, accidental bidding, or shipping payment issues. Since the seller is not willing to grant you a refund, it is advised that you continue with the listing, receive the item(s), and relist it. If you still do not want the item, the credits will be transferred to the seller.
Please let me know how you would like to proceed.)

It's been several days and Seller (bny) is still Ignoring my later messages, not answering my questions, And is very reluctant to refund any amount of my credits. 550,000 Credits/$20.00 Dollars, DOWN THE DRAIN. Hands Down the most Disappointing purchase I've made anywhere.
And still, no word from listia's moderators when I replied to their first message.

If anyone's going to use listia DO NOT BUY FROM SELLER: ( beware narcissistic yahoo) AKA (bny). Don't even try!

Anyway, other than that, Listia's not just only a superb site, but, a close friend, I'll use it and support it to the very end.

UPDATE: (1/24/2017) The issue still hasn't been resolved, And Crook seller (bny) went on vacation with the credits he stole. Also, HE DISABLED ME FROM CONTACTING HIM AFTER I GAVE HIM 550,000 CREDITS, TRULY HORRENDOUS.

I ASSUME HE'S VACATIONING INTO THE CAVE OF SHAME.

UPDATE: (1/30/2017) The tracking number I received appeared to be false because, the tracking info claimed that the item was delivered to DECATUR, TN. But, I live nowhere near Tennessee. And Eventually, The moderator finally refunded my credits.

Tip for consumers:
Remember to read listings thoroughly and I mean Rigorously thoroughly before Bidding!
Listia does not refund credits for misread auctions! The choice is only up to the Seller to decide on rather Keeping the credits for them self or Refund the credits to the buyer who Mistakingly thought they were getting something else by accidently misreading the listing's description! Unfortunately, If the seller says no, you just have to go along with the flow.

Service
Value
Shipping
Thumbnail of user annas46
1 review
3 helpful votes
March 26th, 2013

I would give it an ok because its not to nice and its not to bad i would really say its very average to me

Thumbnail of user ninjad3
1 review
3 helpful votes
March 5th, 2016

I don't know if there is a feature that outbids another bidder automatically, but everytime I bid on something 1 guy would outbid me every time eg. I bid 150 He'll bid 160, and the annoying things about this is its only one person/account who is automatically outbidding me. I'm not winning even a single bidding bc of this

Thumbnail of user rayelleb
Tom F. – Listia Rep

Hi,

If you have been noticing that you are immediately outbid each time you bid, it is probably because of our automated proxy bidding system. We use an automated proxy bidding system in which it only bids as much as it needs to, in order for you to be the top bidder, up to the max bid amount you placed.

For example, if a user places a bid of 5 credits and the auction starts at 0 credits, the top bid will only be 1 credit since that's all it takes for them to be the top bidder. If you now placed a bid for 3 credits, the other user would still be the top bidder at 4 credits and you would be outbid automatically and immediately. If you placed another bid for 10 credits, you would become the top bidder at 6 credits since that's all it takes for you to become the top bidder, since you surpassed the max bid of the other user who had bid 5 credits.

Another advantage of an automated proxy bid system is that you don’t have to constantly check the auction’s status. You simply place the highest bid amount that you’re willing to pay, then let the system do its thing for you.

We hope this clarifies things for you :)

Thumbnail of user jeffreyb27
1 review
3 helpful votes
April 1st, 2013

If you're giving things away it's a great site. If you want to charge shipping you better be ready for a butt load of idiot's! People with zero feedback ratings and NO experience on Lista will bid on your items and claim they never saw that you charge shipping. EVEN when its clearly written in the title and 3 or 4 times in the listing. Once they have bid, it puts other, potentially paying customers, off and they look elsewhere. Which, wastes your time and money. This isn't a "now and then" kind of thing. Out of maybe 50 auctions I have listed with shipping charges I have had at least 30 of them fall through!
Listia provides no protection against this. You can't even offer a second chance to the first bidder. So, your listing is basically DEAD!
Members will relentlessly hound you over the fact that you charge shipping. Even to the point of harassment! And the admin. Couldn't care less. You cant even give negative feedback! So, that idiot can just keep on screwing people.
If it weren't for the fact that I do sell to a PAYING buyer every day there, I would leave and never look back. Once I have my product selling on my own site, it's gonna be BYE BYE LISTIA!

Thumbnail of user wendyw118
1 review
6 helpful votes
December 3rd, 2017

I think it's worth mentioning my current credit balance is 879,900 with over 200,000 credits pending coming to me while the items I've sold are being shipped and the only money I've spent resulting from my usage of Listia has gone to the USPS or Dollar Tree. I've never bought credits on the site, or shipped through the site and all of my auctions are offered at FREE SHIPPING. The money I've spent is a result of the purchase of stamps and envelopes. I think knowing the financial aspect of usage of the site is important when evaluating others reviews.

I've been using Listia for a few years and I do have to agree with most reviewers that the value of using the site is trending downward. My major issue is that a vast majority of sellers are asking ridiculous prices for their goods. Kind of like when you go to a yard sale and people say "yes but I paid $2,000 for that couch in 1997 " well, the value of goods is what people are willing to pay for the item now. Not what you paid for it when purchased new. So your 20-year-old broken down outdated couch is probably now worth $50 regardless of how much you paid for it.

But here's the thing, YOU DON'T HAVE TO PURCHASE THE ITEM! So while I agree with most reviews about the ridiculous pricing, for me it just makes the site less valuable and I don't see this as making the people at Listia.com as scammers. For me it's a perception issue, I do think that Listia could address this issue and make the site more valuable like it once was by addressing/requiring some standards from their sellers and exercising tighter controls. I'm sure no one wants Listia setting prices but if they evened out the playing field with necessary criteria from their sellers (and enforced those criteria) in order to offer an item it could drive pricing down. I personally would like to see a pricing valuation guideline just for reference. Similar to the one that I use for valuing my donations to charity when I do my taxes. I would like to think it may deter some of those sellers who aren't really using Listia in the way I think it was intended. When I first began using the site it was like an online yard sale, sadly it does feel more like eBay these days. I think Listia can still be fun and there are definitely ways of buying and selling on the site that are more successful than others. I personally only buy/sell goods for my craft projects. These items are typically lightweight and therefore I only purchase those that are shipped for free and I'm always able to offer free shipping. As a seller, I only sell items that I no longer have a use for and previously may have donated to Goodwill so I offer an item at 499 credit start (which is as high as the price can go and the listing still be free to the seller) and let the auction go from there. I believe this is how Listia was intended to be used. Sending that item is going to cost me a stamp or two and a box of envelopes every few months. Very little cost to me and the seller so it's a win/win. I would definitely feel differently if I were selling an electronics item I paid hundreds of dollars for a few months ago that weighed 5 pounds. I think this type of usage being out of line with the concept has created major issues. I'd love to see Listia get back to doing a great job of filling the niche of "one person's trash is someone else's treasure."

I should mention that I've not had an issue where I needed to dispute or had one of my transactions disputed so I can't speak to that issue and that seems to be a recurring theme in other reviews. So overall I see the site headed in the wrong direction but do think it is still a great concept. There is always a price for freedom and with Listia not micromanaging their sellers you are always going to have liars, gypsies, tramps and thieves in any business. There are some protections at least touted on the site, so my suggestion is to know that information very well so that you can do all that you can to protect yourself on either side of the transaction and to hold Listia accountable for their claims. I think it's a case of a few bad apples ruining things for everyone as well acceptance of the current social and corporate trend of it being admirable to get what you can, when you can and while you can without regard for integrity.

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Listia is a marketplace for Free Stuff where you can give away stuff you don't need anymore and get stuff you want in return for free. It's fun, free and very easy to use.

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Thumbnail of user rayelleb
Tom F.

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