Received 5 TCP bulbs which flickered despite 3 different switches. Called Lighting Supply who asked me to contact TCP. I filled out the TCP claim form. Almost 2 months later, I did not receive a refund, but rather, 5 more bulbs which also flickered. I immediately called Lighting Supply to request a refund and was initially denied refund because 60 days had passed. After explaining to I was following their instructions and it was TCP who delayed, I was offered refund, if I paid postage. Forget it. Just pure cheap. Lighting Supply can keep its money.
My first order was for a power supply(LED driver) for a wall pack. The part is used. The ends of the wires have clearly been in a wire nut and there are marks from screws where it had been mounted. I didn't get a discount nor was I told this would be a used part. I expected new. This was their first and last shot for me and I buy about $10k in lights\parts per year. Is this place a supplier or a salvage yard?
Very fast shipping of a product that I had purchased on a previous occasion and needed to re-supply.
I appreciate being able to order an exact match and have them arrive so quickly.
Placed an order on-line for parts. They reached out to me to let me know what parts were in stock and which parts would be delayed. Got them to me 3 weeks earlier than expected. Great customer service.
I received my order in a timely manner. I thought there would be a bit of a wait because they notified me that they'd be able to send part of my order and then I'd have to wait for the rest. Luckily, I didn't have to wait long at all and they were able to ship my entire order in one try.
I ordered $261 of bulbs. I did not realize that I had not received them until I went to change a burnt-out bulb and had no bulbs. Checked the order and I had paid for them with AMEX, but never received them. They refused to honor the order, saying "too late."
Order Placed: June 9,2023
Amazon.com order number: **************661
Total before tax: $108.28
Estimated tax to be collected: $5.96
Order Placed: June 11,2023
Amazon.com order number: **************228
Total before tax: $145.92
Estimated tax to be collected: $8.03
After comparing the original fan motor to this new replacement motor, the stem holding the fan to the new motor was 3/8" longer than the original. Luckily before installation, I was able to adjust the rim of the housing outward giving the fan freedom to spin. Success! The new fan and motor operate very quietly.
Delivery was very prompt. However, 1 globe was just slightly smaller in diameter than advertised. I tried it in both wooden wall scones and it doesn't fit either one. Thus, it is the globe that is just slightly off in diameter. I have to sand down one of the scones and restain it - then all will be OK
Now the little blue light comes on with the remote, but the exhaust fan still does not work.
Easy time ordering. Great service with shipping, delivery and very timely. We highly recommend you. Thank you "so much".
Great - quality and prompt delivery. This survey is too long and kind of a pain if you are a returning customer. Should only be sent once.
Grill arrived as hoped for and fit. Only complaint is the price. This grill appears to be more rugged than the original 16 year old one.
Delay of 2 weeks! Which I couldn't afford as a contractor and after calling and confirming in advanced that it will be delivered in 5 days
It's now 12 days and it didn't arrive
Don't order from them
We have fans throughout our home that require specific hard to find bulbs - and Lighting Supply had them and delivered them promptly
You don't hear that very often these days! The order showed backordered, with no date given as to when to expect. So I expected about 10-14 days. It arrived within 5 days. The client was very happy!
I was able to go back and look at an old order to duplicate that was over 2 years old. This was very helpful in getting the correct thing.
Great price for very hard to find fluorescent tube lights. They were very well packed and I received them on the day they were promised.
The website provided good information and my order was shipped the next business day. Thanks for the quick response.
I found bulbs I hadn't been able to find anywhere else. My order arrived quickly and was packed to ensure safe delivery.
Received exactly what I needed to do this job. I will remember this company when I require special equipment.
Overview
Lighting Supply has a rating of 4.3 stars from 4,258 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Lighting Supply most frequently mention and timely manner. Lighting Supply ranks 262nd among Lighting sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members