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LiftMode has a rating of 4.8 stars from 309 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with LiftMode most frequently mention customer service, high quality, and great product. LiftMode ranks 4th among Alternative Medicine sites.
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I've been using Liftmode's Tongkat Ali for some time now. This is my second or third(?) review of theirs. They are phenomenal and I've gotten more interested in liftmode's other products as a result. Furthermore, if you have any further questions about their products, they respond really quickly. For tongkat ali, i was curious about their CoA and they provided me with it through email easily.
Made order and haven't received when i asked for refund they refused because they have had some trouble with my country s order but not. How can I be nawal, nordine... etc, etc, etc How can I be nawal, nordine... etc, etc, etc and receive the package? How can the delivery service give me a package that does not have my name? I gave you the tracking number of my package that I paid with bitcoin, and you can of course make sure that the package has not left the United States! You did not want to send me the order or refund me after being sure that the package did not leave the United States, what is my fault? USPS.com® - USPS Tracking® Results
Purchased. 5G of Kanna Extract to test it out. Compared to other vendors I searched after the fact, Liftmode is a complete ripoff when it comes to this compound. I purchased from them because I have an existing account and just threw it in without doing my research. Shame on me, and shame on Liftmode for overcharging for Kanna.
1. Green Tea Extract is only available in sizes 5 grams for $7.88 and 300 grams for $33.88. The sample size is ridiculously expensive and the 300 grams package is way too much. I can't pay $33.88 for something I will never be able to use completely, and besides that, since I send it to myself to the Netherlands via a mail forwarder, a 300 grams package would add greately to the freight costs.
2. The delivery information page states that I have free UPS 2nd Day Air shipping if the value of my order after discounts is above $100. I assembled my order, but the free UPS 2nd Day Air shipping was not available. I contacted support and sent them two emails and they replied, saying that the $100 number is an error and I'm eligible for free UPS 2nd Day Air shipping only if my order is above $120. He also stated that it always has been so. In the email he quoted the delivery page and even there in his email it was $100, right below his statement about $120. I had to remove from the cart $17 worth of goods and pay for UPS 2nd Day Air shipping instead.
3. I tried to pay with my debit card. It didn't work because of some mismatch. I decided to pay with crypto instead. Later, I received an SMS that my bank account was charged. I contacted support immediately and after some questions and answers he said that in their system the transaction appears declined. He also said that it might be an authorization, so I was patient. Four days later nothing changed, since the transaction was complete, so I contacted the support again and after a delay they shortly told me to contact my bank. I did and thankfully, after 10 days the transcation was refunded by my bank.
4. The payment page says that if I pay with crypto, I can save 15% by using the code "BITCOIN". I tried both the codes "CRYPTO" and "BITCOIN" and neither worked. The payment processor Coingate.com didn't ask for any code at any step of the process. Just an hour ago I tried the code again and it definitely doesn't work.
In this case, not the problems, but the supports reaction completely changed my opinion about Liftmode. A customer is a fool: does it matter that our website clearly says it's $100 and even the email we just sent clearly says it's $100, if right above we can say that "no, it's actually $120 and has always been so?" The reaction about the card payment problem is equally bad. I sent you my banking statement where you can see that my account is charged, I waited and contacted you again four days later. Couldn't you contact your payment processor and ask to check the transaction? You easily could, I couldn't. Their reply seems to mean "not our problem". Indeed, money is on your side, so now it's only the customer's problem how to return it back.
I would not mind seeing some comments from your side.
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LiftMode offers pure Dietary Supplement ingredients and brain boosting Nootropics, in useful amounts, directly to purchasers who aren't interested in paying for hype and packaging, including supplements and nootropics like Phenibut, L-Theanine, Icariin...
Hello Ryan,
Thank you for your feedback, but do you mean to say you tossed our product based on hearsay or were you dissatisfied?
We always offer a 90-day hassle free return policy for every product and purchase and we hope that as a LiftMode account holder you would know you have the option to return or file a claim for a full refund.
Furthermore, our Kanna is sourced and tested from its ancient source of origin in South Africa. Our high potency Kanna extract is standardized for a unique alkaloid profile with high mesembrine content.
So, we bear no shame as we stand behind the purity and potency of everything we sell. We are also a transparent company offering COA's with every purchase and they are also available i pdf format to download from our website.
We would apologize for you not having a good experience and hope in the future you will simply contact us directly for immediate resolve of any concerns, rather than slander us in a public forum.
Nevertheless, we hope to hear back from you again soon!
Best regards,
Leo and the LiftMode Team