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Life ExtensionReviews 758

4.5

From the business

Looking to live a longer, healthier life? You’ve come to the right place! Since 1980, Life Extension has offered high quality vitamins and minerals and dietary supplements that support healthy aging, longevity–and overall health and wellness. And our science-based supplements are just the beginning; we bring the latest longevity and wellness research through weekly blogs, magazine articles, health protocols and more. Got questions? You can talk to our diverse team of health and nutrition experts, or easily find out exactly what your body needs with our blood testing services.


lifeextension.com
Founded in 1980
Lauderdale Lakes, FL, United States
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Life Extension Reviews Summary

Life Extension enjoys a strong reputation among long-term customers who commend the high quality of its supplements and the wealth of scientific information provided. Many appreciate the efficient ordering process and fast shipping, which enhances customer satisfaction. However, concerns have been raised regarding service delays, particularly in shipping and order tracking, which can frustrate customers. Additionally, some users find the product selection overwhelming and suggest improvements for easier comparison. Overall, while the company excels in product quality and customer service, addressing shipping issues and enhancing the online shopping experience could further elevate customer satisfaction.

This summary is generated by AI, based on text from customer reviews

service
152
value
6
shipping
6
returns
5
quality
5
This company responds to reviews on average within 9 days
Washington
1 review
0 helpful votes
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You Do NOT ship in 24 hours.
September 18, 2024

I ordered on 8/30 and received confirmation of order. The accompanying blurb said that orders are generally shipped within 24 hours. No notification of shipping, and here it is over a week later. NO shipment. NO customer service. I'm leaving for the town where my doctor is tomorrow with NO labs, NO kit. And NO idea of what's going on. I will never trust Life Extension again.

Date of experience: September 8, 2024
South Carolina
1 review
0 helpful votes
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Bladder Issue Resolved!
September 18, 2024

Fast shipping. Incorporating Women's Bladder Support into my healthy bladder regiment; I finally received results of not having to urinate approximately every hour everyday! Amazing! I've lived with this chronic bladder issue for years and now I'm healed!

Date of experience: September 8, 2024
Illinois
1 review
0 helpful votes
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How to send back the kit
September 18, 2024

Where is the return label. Your instructions are very very vague

Date of experience: September 8, 2024
Texas
1 review
0 helpful votes
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No review yet!
September 18, 2024

I haven't received my purchase yet, how Can si rate you? I got a message that I was got to receive them, but they delayed it until next week … 😳😳

Date of experience: September 8, 2024
Pamela V. Life Extension Rep
11 months ago

We sincerely apologize that you did not receive your order at the time of this review. According to our tracking information, it was marked as delivered on 09/09. If you still have not received it, please reach out to our customer care team at 800-544-4440. Our team is available 24/7 and will be happy to assist you in resolving this issue as quickly as possible.

California
1 review
0 helpful votes
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Provides Informed Buying
September 18, 2024

Easy to use website that provides in-depth information on all items sold. Works well in coordination with the free Life Extension magazine, which provides history of health problem and how the supplement helps solve it.

Date of experience: September 8, 2024
Massachusetts
1 review
0 helpful votes
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Never disapointedThe product and the price are excep
September 18, 2024

The product and the price are the best in the industry.Deliveries are prompt,within days.

Date of experience: September 8, 2024
Rhode Island
1 review
0 helpful votes
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Old age health
September 18, 2024

So far so good I only have been using the product for 4 days so after a month I should be able to provide a better result.

Date of experience: September 8, 2024
New York
1 review
0 helpful votes
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A Trusted Source For Supplements
September 18, 2024

I've been utilizing Life Extension products for decades and have found them to be helpful and to do what's needed to increase my health.

Date of experience: September 8, 2024
Nebraska
1 review
0 helpful votes
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Excellent supplements!
September 17, 2024

I just wish you would send an email when a product is delivered, and leave tracking numbers for those items that haven't been delivered yet. I'm awaiting a second shipment, and I can't find a way to track it!

Date of experience: September 7, 2024
Alaska
1 review
0 helpful votes
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Mr
September 17, 2024

Good so far and I think it's going to be with what I will be getting soon

Date of experience: September 7, 2024
Rhode Island
2 reviews
0 helpful votes
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Good products but needs delivery schedue flexibility
September 17, 2024

I like how the supplements are designed using the results of research trials so we know that the dosages are actuallly useful.
What I don't like is that the delivery schedules for subscribed products are not flexible - mine only ship on the first of the month for example - even though there are not 28 or 29 or 31 or some multiple of doses in the package. One either runs short or accumlates extras.

Date of experience: September 7, 2024
Massachusetts
1 review
0 helpful votes
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The correct products delivered quickly
September 17, 2024

I ordered B-Complex & L-Glutamine 500. It was easy to order. My shipment came in a couple of days, complete. I was surprised at the speed & ease.

Date of experience: September 7, 2024
Texas
1 review
0 helpful votes
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Health assistance.
September 17, 2024

Was easy to order and arrived quickly using Postal delivery of order.

Date of experience: September 7, 2024
Mexico
1 review
0 helpful votes
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Life Extension Never Let's Me Down
September 17, 2024

I've been with LE for many years, and my dad before me for a long time. I have never had a bad experience with LE. That is not to say that USPS hasn't created a delay with an order. But in that recent situation I found LE Customer Service to be very understanding & helpful. I have found the website to be easy to navigate, the range of products impressive, and the magazine with relevant research citations to be impressive. I will continue to place orders with LE on a regular basis.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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Satsified Customer
September 17, 2024

I got introduced to Life Extensions thru a friend. Their customer service is good and delivery fast! They resolve issues with ease.

Date of experience: September 7, 2024
Virginia
1 review
0 helpful votes
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Backed by science
September 17, 2024

I consult with NIH research, and you have what I want...good products backed by science.

Date of experience: September 7, 2024
Florida
1 review
0 helpful votes
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Good Products, although many are too pricey
September 17, 2024

I have been a consumer of LE products for over 20 years, but I have cut back to the most needed essentials as I cannot afford all the products that I would like.

Date of experience: September 7, 2024
Ohio
1 review
0 helpful votes
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Shipment is always fast and the product is fresh.
September 17, 2024

I've been buying Life Extensions for a while now and it's so much more convenient than going to a vitamin shop. The products are giving good results and I can read up on what the product does and how it will help with my health.

Date of experience: September 7, 2024
New York
1 review
0 helpful votes
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I didn't received my purchase yet. Don't have reason to describe my experience

Date of experience: September 7, 2024
Illinois
1 review
0 helpful votes
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Not good customer service
September 17, 2024

I requested that my items be canceled less than 15 mins after the order was placed but they said they won't cancel it I was informed that they would mail me a return label to my address because I didn't have a printer but sent me an email with a link to a return label instead. This is terrible service.

Date of experience: September 7, 2024
Pamela V. Life Extension Rep
11 months ago

We sincerely apologize for the inconvenience you experienced while trying to cancel your order. Our system processes orders in real-time, and it's possible that your order was already in the final stages of packing for shipment when you attempted to cancel. We strive to expedite our shipping timeframes as much as possible to get your order to you quickly. Thank you for taking the time to provide us with your feedback.