Life and Home

To be honest I was hesitant to place a new order based on the bad reviews. But because of the best price around I decided to give a shot. And I am not disappointed. I received email confirmation as soon as I placed the order. Next day I received a thank you note from one of the co-owners. My order was shipped via FedEx in 3 business days. Also I received another 3 emails when my order was shipped providing me with a tracking number, when it was out for delivery and when it was delivered. Can't wish for a better customer service. All as expected. Keep it up Life and Home. Thanks a lot.

Order flea trapped. Items came in a couple of days and was 7 dollars cheaper then anyone else. They work perfectly! Will be back to shop there again.

One of the four solar disk lights did not work. I called James in customer service and explained the situation. He quickly resolved the problem and a new box will be shipped soon. I'll write later as soon as my front walk is lighted again.
Jon L.

It has taken awhile to get "happy" with my order but finally I am. I ordered on another Website (Walmart) and my first delivery was a mess. But it was the fault of the delivery service, not Life and Home or Walmart. Took a few calls and I discovered the sender was not Walmart but Life and Home. The 1st person I THOUGHT would get it fixed but as I waited for the arrival of my order which did not ever come I called Life and Home again and by the Grace of God spoke to James. He fixed it! BUT yet again the delivery service fell flay. Never got it. Called James and told him this and he had the delivery service trace it down. They said I had been delivered the order and that was that. Well James believed me and Walmart gave me a refund... Then I ordered through Life and Home with James and 3 days later my order was at my front door! Thank God James was my blessing! Still NOT happy about the run around with the UPS but I am for sure happy with the end results! A+ A+ A+ A+ A+
Sincerely, Diana

I had a problem with a product & it looked like I was not going to get it resolved, but James really came thru with great customer service. He took a lot of extra time & effort to solve the problem. Thank you, James! A very grateful customer.

I don't understand the one stars and five stars, seems to make no sense. I had a problem with an item, and they fixed it immediately. I give this company five stars because it's ALL about customer service! A+ Thank you, great job.

I had an issue with an order. James took my call and was very very helpful and was concerned about my issue. He took care of my issue in a timely fashion. He was pleasant on the phone and was very knowledgeable.

Have been ordering for a little while and am very pleased with the product and consistent pricing I've received! James is very helpful and great to work with!

I feel like I have to write this to balance out some other reviews, as people with bad experiences tend to review more. I needed a Moen part that I literally could not find on any other website except Life and Home. When I saw the reviews on this site I got worried that they might not be a reputable company. Pleasant surprise #1: I discovered I could pay on their site using Apple Pay (or Paypal) instead of giving my credit card details since I wasn't sure whom I was dealing with, so I took a chance. Pleasant surprise #2: I ordered on a Saturday but got an immediate auto confirmation email. Pleasant surprise #3: shipping confirmation (I used standard shipping) on Monday morning with USPS tracking number and invoice. Pleasant surprise #4: after the shipping confirmation email, on delivery day (Wednesday) I got two more emails - one letting me know my package was out for delivery, and another letting me know when it was delivered. Pleasant surprise #5 (given the bad reviews): the item was well packed and exactly what I ordered. Nothing whatsoever to complain about.

This is my favorite online hardware store! They have a great selection, competitive prices and wonderful customer service. This is a mom and pop shop that has been around for 30+ years in Brooklyn NY, and expanded into the online business. I like supporting small local businesses.