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Claim Your BusinessLegacy Touch has a rating of 4.7 stars from 43 reviews, indicating that most customers are generally satisfied with their purchases. Legacy Touch ranks 12th among Personalized Jewelry sites.
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We lost our youngest son 3 years ago at the age of 27 and was looking for a way to keep him close to my heart. I ordered the double-sided dog tags and one side I have the finger prints of the son we lost. On the other side, I have the fingerprint of his older brother. I wear it every day. I Just love it. The pendant was beautifully done, and once I submitted the order, I had the item in three days. Unbelievable.
Our children asked that I get their dad's fingerprint at the funeral home. I was given the brochure with a pin number to order what they wanted. Of course I couldn't have a copy of the fingerprint but this company can. They are taking advantage of people left and right in their time of grief. We would never order a piece of jewelry from them at their prices. The exact pieces can be purchased for 1/4 their price elsewhere. My advice is to make your funeral director furnish you with a paper copy of your loved one's print unless you have plenty of money to play with.
We lost our youngest son 3 years ago at the age of 27 and was looking for a way to keep him close to my heart. I ordered the double-sided dog tags and one side I have the finger prints of the son we lost. On the other side, I have the fingerprint of his older brother. I wear it every day. I Just love it. The pendant was beautifully done, and once I submitted the order, I had the item in three days. Unbelievable.
Products used:
Personalized dog
I absolutely love this key ring with my husbands fingerprint engraved on it to see and feel when I want to feel a little bit of him left behind. I also had book markers done for my grandchildren they will all be in new family bibles for Christmas gifts this year all close to Grampa and I know they will be cherished. Thank you for this opportunity to have a little piece of my Willis to hold on to. The workmanship is beautiful and they were in my hands quickly. Wonderful company. Caring and considerate to help any way they can.
Products used:
Book Markers 5 of them and 1 key chain all with his finger prints beautifully done don’t hesitate to purchase their products . I’m sure I’ll be back.
Looks tremendously cheaper in person. Not worth the price. Nothing like the photos pictured on the website. The birthstone was purchased elsewhere.
I purchased a small necklace thumbprint tag and a heart thumbprint. Both arrive in time frame specified which I was amazed since it was before the holidays.These are quality items that are well worth the price paid. Definitely my go to place for the future.
Thank you Legacy
My items were very nice and high quality work. I received them in a timely manner. So nice I ordered 3 mote. Thanks legacy touch
I received my ring with my mom's fingerprint over a year ago. Have worn it every day since I got it. I thought it was getting damaged and the print was falling out so I emailed the team. They quickly sent me a label and asked me to send it in for review. Thankfully there was no damage and just needed a good cleaning. Oops on my end. They polished it up and made it good as new. I'm so thankful for this company, its team, and the quality of their product. The care and pride they have shows in their handling of the matter. They stayed in contact throughout the whole process and made sure my concerns were addressed.
Thank you for making products that allow those of us left behind in the physical world be able to continue to carry our loved ones with us everyday.
Tip for consumers:
Very happy with my purchase and the customer service.
Products used:
Stainless steel ring
Working with Legacy Touch is such a pleasure. The staff is always pleasant and easy to work with. Our families are pleased with the quality of it.
Tip for consumers:
The website is easy to navigate. Our families are very happy with the merchandise quality.
Products used:
Ring
Perfect craftsmanship, beautifully detailed prints. Lost in shipping, and they replaced while order, no problems!
Products used:
Ornaments
Our children asked that I get their dad's fingerprint at the funeral home. I was given the brochure with a pin number to order what they wanted. Of course I couldn't have a copy of the fingerprint but this company can. They are taking advantage of people left and right in their time of grief. We would never order a piece of jewelry from them at their prices. The exact pieces can be purchased for 1/4 their price elsewhere. My advice is to make your funeral director furnish you with a paper copy of your loved one's print unless you have plenty of money to play with.
Beautiful way to memorialize a loved one! When my dad found out it was my step mom's actual fingerprint it made him cry.
IN MEMORY OF MY HUSBAND JACK # 3 he has been gone one year on NOVEMBER 15,2022 I will miss him 4ever and ever AMEN! Hats off to you all Jan from Texas yall
Tip for consumers:
it is ALL GOOD !!!!!!!!!!!
Products used:
jewelry in memory of my late husband
Everything we ordered was exactly as described. The materials used are of quality and feel durable. Thank you!
When given the brochure for the fingerprint jewelry by Legacy Touch, I wasn't thinking of buying. A few days later, intrigued, I looked it over & built my dream piece in gold. It was pricey. Tried cutting it back & came up with acceptable price but to me, there would be a tinge of regret to try to save a few bucks for having such a unique item with my dad's fingerprint. So I bought my dream piece. I bought one for my daughter.
The jewelry is of good quality. We chose heart pendants because of the larger, clearer imprint. We chose the gold adjustable 16" chain and upgraded the bail. We didn't do any charms.
Bottom line for those on the fence, obviously Legacy is a huge conglomerate & funeral homes get a cut of the sales. And we're very vulnerable when we've had such a loss.
But we only have this life. I believe we deserve to treat ourselves well. Buy the lobster or steak. Go places. Pick your dream piece of jewelry.
This is my honest review. I'm a real person. Nobody paid me to write this
May you live your life to the fullest.
Products used:
Gold straight heart pendant with gold chain, premium bail.
I only have this company 3 stars because the shipping process was HORRIBLE! They chose to use FedEx. Our order got lost and traveled around the US for almost 3 weeks. Nobody could find it and it was so frustrating! We finally received the necklace and it was BEAUTIFUL! Very happy with the product itself... but goodness gracious... thank God we weren't trying to get the next day torn around to have it at our family members funeral, because it would not have showed up. And when you are already grieving... stuff like this makes things worse. The company did say they would have replaced the order if Fedex wouldn't have found the package, which is good... just frustrated that it had to almost come to that point!
My mother loved it made her tear up! She needed this, and it was perfect after her mother just past to have that little prt of her again.
A beautiful piece of jewelry to remember my husband with. I chose an urn pendant so I can carry him with me always.
Products used:
Pendant
Love it! It's been extremely hard losing my Dad. But having the key chain helps, placing my thumb or finger on his print is comforting.
I ordered 2 pendants and a ring. One tear drop for me and a dog tag for my brother. They all came about a day early. All are extremely beautiful. Thank you so much.
I ordered two of the thumbprint keychains with my mothers thumbprints and had the dates and names put on them. When ordering them on the screen it showed them correctly. When I received them this week they had dropped the 21 off the end of this years date so instead of the date reading 07/15/1943 - 05/03/2021 it read 07/15/1943 - 05/03/20 which was obviously not correct. I contacted them immediately and there answer was we sent you an email so we can't do anything but offer you a 50% off to purchase them again. I never received an email from them I went through all my emails and spam there was nothing so she then tried sending it again same thing never came through. She sent it a different way from a different email and that one came to me so something was not working with the original email they were using. She said I had exceeded the maximum allowable characters so that was why it cut the 21 off so I asked why it didn't state that on the system when I was creating this and she didn't have an answer. This was very upsetting as I have just lost my mom, these were over $200 and now to get them again they want me to pay over $100 more for them. I feel this company is taking advantage of peoples grief and not providing good customer service for a mistake on there side. I would look elsewhere before using this company.
Tip for consumers:
Don’t buy from this company
Products used:
Keychains
I purchased a dog tag necklace for my husband for $175. Less than 24 hours after I ordered it I realized there was something wrong with engraving (my fault) and emailed them to see if I could change it. They replied no because it had already gone into production. I called to see if the response would be different but was again told, no, it's already gone into production. I think for $175 for a tiny piece of lightweight aluminum you could redo it. Your prices are insanely high and your profit margin must be ridiculous. I think this company takes advantage of those who have lost a loved one. If you go on Etsy you can get the same products for 1/4 the price. I would never order from them again.
It arrived a little later than expected. But was worth it. It is beautiful, and it hangs in my car so she can go everywhere I go.
Awesome! This purchase is for our oldest granddaughter in memory of her paw Michael. Plan to purchase for 3 other grandchildren.
Tip for consumers:
Be sure to review your order.
Products used:
Fingerprint necklace of a loved one
Extremely disappointed! Mom ordered the kershaw knife for me to celebrate my dads life after his passing. Paid $289.00 for a $50.00 knife. The flyer from Legacy Touch showed the knife with the loved ones name, birth date and date of death. My sister added the monogram to the order thinking it would be on the opposite side of my dads name and dates. Received knife, it did not have dads name and dates on it. It's just an overpriced knife with initials on it, not a remembrance of dads life. Called Legacy Touch, no empathy, didn't care. I asked if it could be sent back to have dads name and dates put on it. They said no.
Very beautiful. Sizing is smaller than what I thought so it didn't fit on the finger I wanted it on, but it fit on another.
Thank you so much for all you have done for me. The jewelry I received is high quality and brings a sense of peace when I wear it. I am very impressed.
Tip for consumers:
It is very much worth it!
Products used:
Necklace (silver heart with husband's thump print) and Cross and gem with his birthstone.
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