On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
We monitor reviews for authenticity
I ordered this vest 1 size larger and it's 2 sizes too small, and too short. Nice Vest but had to give it away!!
Great deal and very happy with the overall quality.
I haven't read any other reviews, so I'm not sure what to say, except that for pennies under $35 this is probably the finest piece of leather merchandise I've ever purchased. The stitching, quality of leather, and craftsmanship are far above my expectations when knowing I am only spending $35. I bought the first vest a 2X for my son, and was so impressed when it arrived, I ordered another one for me. So, there ya go, that's my story, I'm stickin' to it, and I don't care what anyone else says. Peace Out
The only issue I have with the vest is that the snaps will NOT accept a standard vest extender. I had to take the vest to a leatherworking shop to have the snaps replaced with the correct snaps for vest extenders.
The vest is a light-weight vest for the summer months and that is exactly what I wanted. Nice quality and great design.
really like this vest and you cant beat the price i bought a 3xl but it was a little small what ever you wear go up at least two sizes i went up 1 and it was tight
Great Vest .. excellent workmanship. Very satisfied with purchase!
Great looking vest. Great quality for the price. Thanks.
I don't like the snaps (buttons) as they do not accept the vest extender snaps. Will have the replaced. Not enough pockets, 2 on the front and 1 inside left. Another inside would had been great. I had to return the 1st order due to being to small even tho I had gotten 1 size up. The return order was quick and correct. Vest looks great and the leather is very soft.........
Was very pleased with the vest. Purchased for my son and he loved it.
Will be ordering again
Lite, durable and easy on the wallet. A great fitting nice looking piece of attire.
I've ordered 2 vests, 2 jackets, 1 ;air chaps. It's all been great. Great price & good quality. If it wasn't for Leatherup I'd be riding naked!
Very nice vest. delivered on time. will buy from this site again.
The vest is everything I hoped and expected it to be. The American Eagle on the back panel is a real plus with its subtle look, but still shows the American pride.
I purchased this vest for my father who loves motorcycles. HE LOVES IT! The leather is very soft but is durable. The shipping was very fast! A
Very soft and comfortable. The back is more detailed than I thought when purchased!!
number 1 vest , can't be beat for the money. some of my friends are going to buy one after seeing mine. A GREAT PRICE TOO.
Joe
purchased this vest for myself, so far haven't had any dissapointments with any order I have placed at LeatherUp. don't think yu'll find any better qaulity for the price.
Nice vest, good value. I could have gone with a large not the XL but I can put long sleeves on underneath and display it while I'm riding. Shipping to Alaska keeps me from ordering more stuff, rates are outrageous.
Very nice vest, it was delivered very quickly and the workmansip on the vest is very high quality - Sizing runs a little small go one size up.
Great vest......worth the money. I have bought all my riding gear from Leather Up. I shopped around to, no one beat Leather Up. Quality products, Thanks Leather Up!!!!
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...