The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
These jeans arrived within 3 days of ordering. They are heavier than I expected but very well constructed. I live Southern California and need lightweight durable pants for riding in our endless summer. The length was just right. I am 5'7'' and 210lbs. I ordered a size 16 that fit great EXCEPT for the waist band. These are super low-rider on the hips and would gap in the back when I sat down. Probably best suited to women without hips at all. Very uncomfortable for sitting much less riding. I have returned them. :-(
Order a size or two up from what you normally wear. Unless you are skinny they will be a little, should we say "revealing". Also the 33 inch inseam is a joke. 33 would have been perfect. The ones I got were more like 35-36 inseam. My wife had to hem them. The style is very nice and the quality of workmanship is second to none. As with ordering any clothing item other than socks over the internet, good luck.
I haven't had a chance to ride in them yet (snow)...but excited for a sturdy jean that I can ride in and still feel fashionable. My only dissatisfaction would be the waist is a little large. Great fit otherwise will just have to find a fun belt to wear with them.
When I saw this pair of jeans- I loved the style, the fit is great. True to size (visit size chart!). Doesn't seem to have a very good knee protection though..we'll see.. Have to ride in them.
I LOVE THESE JEANS! They are comfortable and even with the sewn in protection, still breathe. On hot days, I don't get hot in them. They fit perfectly, and look great. I will be getting another pair as soon as possible.
Received pants, they were packaged well but the brass buttons were rusted. I was able to buff them off. I had never this before
I have only had these jeans for a few weeks so I can't talk about long term durability. At the same time, so far, so good! My buddy and I take long motorcycle rides (4-5 hours). These jeans are comfortable for these long rides. I also like how these jeans look and I like the dark blue color. I bought these jeans for my motorcycle rides, but I also wear them when I go to casual events with my wife.
I am happy about the fit. I'm a big guy (46 waist, 32 length). These jeans fit me very well and they are comfortable. I got them on a Christmas sale for $18 -- no, seriously, $18. How can they sell jeans with this quality for such a low price, even if it is on sale? These jeans are worth a lot more.
I am very happy. I also purchased bluetooth headsets that mount on my helmet. My friend and I chat as we are riding along, enjoying the scenery. These jeans and the Bluetooth headsets are the best purchases so far (next to my motorcycle, of course!).
Where can you buy a good quality pair of jeans for this price? I strongly recommend everyone washing them first before use. The color will run on anything that is white.
Ordered 2 but only 1 came so a little disappointed. He loves them. Need more! Good fit with a little give in all the right places. Don't balloon up when riding...nice!
I waited 3 months to write this review so I could be half $#*! accurate. When I took the jeans out of the bag all of the rivets were covered with corrosion of some sort but when I washed them they cleaned right up. I do a lot of repair work in my shop and for the price I figured I'd give them a try for work jeans. I normally wear $#*!ies denim 5 pocket which the material is a fair amount thicker than these but they have worked until today. Both front pockets got holes in them the same day! What are the chances of that happening? I guess 100% today. All in all I got what I paid for, cheap jeans made who knows where. I did buy 2 pairs of chaps over the years and have NO complaints at all.
A little lighter in color than I anticipated, but they fit well and look good.
Ordered these twice, both times the zippers were really really rusted. Will send them back. Other than that nice fitting jeans
Good everyday jeans...the price is GREAT ! Will buy more...Thankyou.
These jeans are a great price. They fit perfect. The zipper came off the track first time out. But it was an easy fix. They are a thinner material than regular jeans. But the trade off is they conform to the body better. They are great for everyday wear.
If I was rating these jeans just on price, I would rate them 5 stars. Only problem is to some degree, you get what you pay for. These jeans 34x32 fit me very well and are very comfortable. The denim is not that thick and the pockets are not sewn like a pair of Levi's, but then, Levi's don't sell for $18. Bottom line, these jeans were comfortable right out of the package and will be more so after a wash or two. Great buy for the price.
These are not heavy weight thick denim jeans. But even though they are lighter they get the job done. Sizing is the same as my other jeans. I've worn and washed these a few times now and have no complaints. Nice jeans.
I wish they weren't out of stock. I would buy another 3 pairs. They are nice fitting, comfortable jeans
Overall not a bad pair of jeans. Price is great. levis run 45 and up, so do the Harley jeans. Look good and fell good too. They are made to wear, and wear out, so why not for less than half the price, right?
Nice levis sup if these pants were manufactured with a brass zipper.
Love the boots! Not only did I get a killer deal on them, they arrived in less than a week. I love them.
Thanks,
PJ
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
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