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The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
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I like everything that you guys has for winter and the shopping experience is great!
Love the products. Site is quick and easy to use. Something for the both of us.
Love the products. Found what we needed and somethings we wanted.
Very easy to place my order, would be better if you offered military discounts!
They came fast and they are quality material. Very pleased
Ordering was simple. Shipping and delivery were as promised.
Easy to order my dream jacket. LOVE, LOVE the jacket, I'm just not sure it's a good fit. But I'm going to do a serious MONTAGES. THEN FOLLOW UP AGAIN.
You had the size and boot my husband has been looking for super excited
Good selection and search engine. Easy checkout. Fast shipping. I bought boots and a jacket. The jacket was a tall size (selected by chest diameter) "Scooter" model SH1010 and I went by the sizing chart. Though not my usual size, it fits perfect. The leather quality and craftsmanship are excellent. The design is very well thought out. Communication about the order was excellent. Impressive!
Easy site viewing with wide selection of products to choose from.
It is an easy system to navigate and use. Of course the helmets I liked were sold out in my size. That's what i get for waiting and liking the popular styles
Easy to navigate website, with lots of products and fast shipping.
It was good and prices are good. I have shopped with Leather up many times and have always been satisfied with their products.
Everything was very operative! Managers are quite competent, they told me everything, told me everything! The courier was very polite and patient, nice person! Satisfied with the purchase! I recommend it!
Quick and easy. Wish you still had a wholesale side. Ive bought merchandise for my business from MY LEATHERS for many years.
Easy to deal with, shipping was quick and the riding jacket I got is perfect and priced great. I'll be back
Easy website navigation. Order processing and shipping were quick and the item was well packaged. Quick and painless.
Rather easy and nice to find. Had my size and they fit perfectly when I received them exactly on time a few days after I ordered them.
Answer: Leather can be stretched some what if it's wet. But you should seek a professional cobbler to see if they can be stretched before you try it. Quite honestly you won't have much luck with customer service I found. They're very obnoxious, unhelpful and generally not pleasant to deal with. I wish you good luck
Answer: This is why Revzilla.com, denniskirk.com, and motorcyclesuperstore.com are so popular. I called each of these companies before and spoke to an actual person who had the product in their hands while talking with me.
Answer: You unfortunately made a bad choice doing business with this company. Go check their reviews. They are the worst company I have ever dealt with. I'd be amazed if you get ANY response from them at all! Sorry to tell ya.
Answer: Empty your cart already!
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...