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LeatherUpReviews 29,913

3.6

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LeatherUp Reviews Summary

The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.

This summary is generated by AI, based on text from customer reviews

service
167
value
288
shipping
286
quality
942
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Wisconsin
1 review
0 helpful votes
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I like everything that you guys has for winter and the shopping experience is great!

Date of experience: August 20, 2022
Texas
1 review
0 helpful votes
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Great!
September 19, 2022
Updated review

Love the products. Site is quick and easy to use. Something for the both of us.

Date of experience: August 20, 2022

Love the products
September 12, 2022
Previous review

Love the products. Found what we needed and somethings we wanted.

Date of experience: August 13, 2022
Virginia
1 review
0 helpful votes
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Fast
September 14, 2022

Very easy to place my order, would be better if you offered military discounts!

Date of experience: August 15, 2022
North Carolina
1 review
0 helpful votes
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Very pleased
September 13, 2022

They came fast and they are quality material. Very pleased

Date of experience: August 14, 2022
Pennsylvania
2 reviews
0 helpful votes
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Satisfied
September 12, 2022

Quick, effortless transaction. LeatherUp offered my Big and Tall size.

Date of experience: August 13, 2022
Indiana
1 review
0 helpful votes
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Decent Product for the Money
September 11, 2022

Ordering was simple. Shipping and delivery were as promised.

Date of experience: August 12, 2022
Texas
1 review
0 helpful votes
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FOOD FIT?
September 8, 2022

Easy to order my dream jacket. LOVE, LOVE the jacket, I'm just not sure it's a good fit. But I'm going to do a serious MONTAGES. THEN FOLLOW UP AGAIN.

Date of experience: August 9, 2022
Oregon
1 review
0 helpful votes
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Riding boots
September 6, 2022

You had the size and boot my husband has been looking for super excited

Date of experience: August 7, 2022
Alabama
2 reviews
0 helpful votes
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Impressive!
September 4, 2022

Good selection and search engine. Easy checkout. Fast shipping. I bought boots and a jacket. The jacket was a tall size (selected by chest diameter) "Scooter" model SH1010 and I went by the sizing chart. Though not my usual size, it fits perfect. The leather quality and craftsmanship are excellent. The design is very well thought out. Communication about the order was excellent. Impressive!

Date of experience: August 5, 2022
Missouri
1 review
0 helpful votes
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Needed a replacement vest
September 3, 2022

Easy site viewing with wide selection of products to choose from.

Date of experience: August 4, 2022
Illinois
1 review
0 helpful votes
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New helmet
September 1, 2022

It is an easy system to navigate and use. Of course the helmets I liked were sold out in my size. That's what i get for waiting and liking the popular styles

Date of experience: August 2, 2022
Tennessee
1 review
0 helpful votes
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Lots of products and fast shipping
August 31, 2022

Easy to navigate website, with lots of products and fast shipping.

Date of experience: August 1, 2022
Montana
1 review
0 helpful votes
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Motorcycle boots
August 26, 2022

It was good and prices are good. I have shopped with Leather up many times and have always been satisfied with their products.

Date of experience: July 27, 2022
Australia
3 reviews
2 helpful votes
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Everything was very operative! Managers are quite competent, they told me everything, told me everything! The courier was very polite and patient, nice person! Satisfied with the purchase! I recommend it!

Date of experience: July 27, 2022
Alabama
1 review
0 helpful votes
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Riding gloves
August 25, 2022

Product readily available, rapid check out, prompt delivery

Date of experience: July 26, 2022
Texas
1 review
0 helpful votes
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Quick and easy. Wish you still had a wholesale side. Ive bought merchandise for my business from MY LEATHERS for many years.

Date of experience: July 25, 2022
Oklahoma
1 review
0 helpful votes
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Fast delivery and great products
August 21, 2022

Easy to deal with, shipping was quick and the riding jacket I got is perfect and priced great. I'll be back

Date of experience: July 22, 2022
Tennessee
1 review
0 helpful votes
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Great service
August 21, 2022

Easy website navigation. Order processing and shipping were quick and the item was well packaged. Quick and painless.

Date of experience: July 22, 2022
Uganda
5 reviews
0 helpful votes
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Amazing
August 20, 2022

Am very humbled about the services provided, I really love this and highly recommend to you this join for more please

Date of experience: July 21, 2022
Rhode Island
2 reviews
0 helpful votes
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S. Baron
August 18, 2022

Rather easy and nice to find. Had my size and they fit perfectly when I received them exactly on time a few days after I ordered them.

Date of experience: July 19, 2022

From the business

Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...


leatherup.com
Founded in 1998
Wilmington, DE, United States