On Sitejabber, businesses may not offer incentives or pay to remove reviews. Learn more about our Review Guidelines.
LeatherUp Reviews Summary
The company has garnered a solid reputation for product quality and value, with many customers expressing satisfaction with their purchases, particularly in terms of craftsmanship and timely delivery. However, customer service experiences reveal a significant concern regarding slow response times and difficulties in handling returns and refunds. While some customers eventually received resolutions, the inconsistency in support has led to frustration. Overall, while the company excels in product offerings, enhancing the efficiency and responsiveness of customer service would greatly improve customer satisfaction and loyalty.
This summary is generated by AI, based on text from customer reviews
Instant Feedback
We monitor reviews for authenticity
Great gloves! The product was exactly as described; promptly shipped; and well packed. Will purchase from Leather Up again.
Great product and quality at a very good price. Expeditious service. Very satisfied!
Nice gloves, good fit, gel palms are a bit skimpy.
Gloves fit great! Also good quality! If your looking for a light weight pair of gloves these are for you.
Bought for my wife for x-mas to ride her bike in the cooler weather. They arrived quickly even for the x-mas season. Fit her very nicely and the cuffs are long enough to keep out the wind.
unfortunately I was hit buy a car a week after buying these gloves, the glove took the brunt of my fall and not a scratch on my hands, I love these gloves and they will save your hands from road rash guy and gals. I feel very comfortable telling you to buy them great safety and great feel
Great fit, great quality, and good price. Not suitable for cold weather riding.
Thanks Leatherup.
Fit is good. I use them even on rather warm days with no problems, even on 2 hours or so rides. You get plenty for your money.
Nice leather glove for the price. Fit was good. Thought the gel palm might be bulky but it is not. Fingers stayed warm to about 40 degrees without a fairing. Did not like the velcro strap so I cut them off. Gauntlet needs to be longer. It is a fight to get coat sleeves tucked into gauntlet. Other than that nice soft well built glove for the price.
I like these gloves very much. I read most of the reviews and thery were right on.
I ordered these gloves because I needed a pair of gel pad gloves for transition weather. The Arizona summer hasn't hit yet, and these gloves are great for that warm/cool period.
The gloves arrived and there was a rip in the seam where the velcro strap attaches to the glove. I called Leatherup's customer service and, per their request, sent them a photograph of the defective glove.
They sent me a new pair at no extra charge.
This is great customer service. It's not the first item I've purchased from them, and it definitely will NOT be the last.
Great gloves for the price! They are fairly light weight. For cool weather riding; not cold weather. The measurement chart was helpful and accurate. I usually buy xx-large in gloves and even then they may be too tight. But I measured my hand according to the instructions and came up with an x-large. They fit great! Not loose. But snug. The cuff could have maybe been a tad bigger. But I'm not complaining! It's big enough to go over the leather cuff on my jacket and does a good job of keeping the wind out. The gel is great! Not too thick. But enough to dampen the vibes and still give you a good feel for the handlebars. I like 'em!
Pretty good looking and fitting pair of gloved to match my new jacket! If I buy from the dealer, I'll bet they'd cost twice as much.
Received the gloves and they are really nice!! My husband likes the fit of them and the gel in the palms are great! Can't wait to use them this summer.
Chris Wurth
Endicott, NY
Decent gloves for the price I am well satisfied with the purchase.
Glove fit well, customer service is great! While I havent tried them on the road yet, I'm confident they'll do the job!
Can't comment yet on durability. The gloves are generally excellent value. After the first few wearings, the lining left a black residue on my hands, which has discouraged use on several occasions since.
This was the second time I purchased this glove. The gel palm is great for the vibration that comes with HD motorcycles. I actually wore out the first pair. The Velcro did not hold up every well and I did get a hole between the thumb and forefinger. When I went to reorder, many sizes were out of stock so I ordered a medium which are a little tight, but they should stretch out after a few trips. Comfortable in most temperatures.
Great gloves for the money, good quality, good fit,could be a little warmer.
Great as a cool weather glove as it reduces vibration. Leather Up has great follow up and fast shipping.
From the business
Shop the largest selection of motorcycle riding gear, apparel, parts and accessories online. Lowest Price Guarantee, Free Shipping, and No Hassle Returns. Browse your favorite brands like Kuryakyn, Vance & Hines, Bell, Shoei, and more. LeatherUp.com is...
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members