Leafonly

I ordered 2 combos from this company of high quality, Brightleaf Combo - 2 Lbs Brightleaf Sweet Combo - 5 Lbs some of which of High quality. I always ordered from them since 2011 I received the products I opened the first 2 lb combo start smoking and " IT TASTES LIKE SOME KIND OF CHEMICAL ADDED ON THE LEAF " Its tastes so bitter and made me cough My lungs out, at first I couldn't believe it, why the would send me a tobacco of this quality Been a customers since 2013! I contacted the company I explained to them all situation and I have toke snapshots photos of the Products which I ll added to this reviews they said wash from the bitter taste its like they knew exactly whats up with it! And on the other hand how they treats me as customer part of this company comes in the form of their customer service. So horrible, Not only are they full of excuses and diminished responsibility, but they are outright rude and aggressive even stating that "they do not have time to deal with complaints
Besides you seems to know whats wrong with the tobacco leaf, Thats why you suggests to wash it clearly has been sprayed with chemical While its in your warehouse for unknown reason! And after looking at the whole leafs one by one its moldy and rotten, you suggested I wash it, and I have tried washing few leaves and that disgusted chemical smell stayed on it cause its been on it for a long time at your warehouse! I have paid between costs and shipping and UPS brokerage fees in canadian dollar over 240.00?, I PAID YOU TOP DOLLARS nor you should sold it to me or any other buyer, you well aware I have been a faithful customer THE PAST FEW YEARS, - LEAFONLY SHIPPED ME CHEMICALLY POISONOUS TOBACCO LEAF - LEAFONLY REFUSED TO SOLVE THIS PROBLEM - LEAFONLY SUGGESTED I WASH IT - I TRIED TO WASH IT, WASHING DIDN'T REMOVE THE CHEMICAL SUBSTANCE ON THE LEAF - or the moldy rotten leafs shouldn't be sold