• Leafguard

Leafguard

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Overview

Leafguard.com has a rating of 2.9 stars from 3 reviews, indicating that most customers are generally dissatisfied with their purchases. Leafguard.com ranks 2907th among Home Improvement sites.

  • Service
    1
  • Value
    1
  • Shipping
    1
  • Returns
    1
  • Quality
    1
How would you rate Leafguard?

Reviews (3)

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Thumbnail of user katc119
1 review
0 helpful votes
October 28th, 2022

We are very pleased with the installation of gutters and Leaf Guard. Quality looks great. No rain yet.

Tip for consumers:
The Leaf Guard product was recommended because of the many pine trees to keep needles out of gutters.

Products used:
Gutters and leaf guard

Thumbnail of user billyc486
1 review
0 helpful votes
September 27th, 2022

They came out to give me bid. Said they could not provide bid because house was not complete. House was complete on outside, not inside. Complete or not, why does it matter, i just wanted a bid. Let me see, cost of product times feet needed equals bid. They said would call in week to reschedule. They did not call. I called them to set new appointment, they did not show. Called company, got call center in Fla., nice girl, knew nothing about Texas. Did research on company, most people found them overpriced with poor follow up, yeah, no kidding.

Tip for consumers:
Do not waste time calling Leafguard of Houston.

Service
Value
Shipping
Returns
Quality
Thumbnail of user davidb9207
1 review
2 helpful votes
November 21st, 2022
Verified purchase

Like most negative reviews, I'll report that they have very pushy sales, overpriced gutters, and horrible customer service, along with questionable installation.

Upon meeting with them, I was quoted $19,000 to do the house and garage. Mind you, the house is a single story 48'x28' and garage is 20'x24'. Not huge by any stretch. After I gave him a hard NO, he "made a phone call to his supervisor". Acting surprised, he got off the phone and said that he doesn't know how, but he was given permission to miraculously reduce it to $14,500 through a series of promotions and discounts and exclusive offers. I've read tons of reviews on this exact thing, and so I kept pressing. Long story short, I only winded up doing the backside of the garage and the house for $5200, after initially being quoted almost $9k for just those areas. Shady, but I kept telling myself of the few good reviews that I've read and so I pulled the trigger after whittling them down.

They come and install it. I know that my standing seam roof has a drip edge that should go over the gutter, but the installers insist that it doesn't. I let it go, while telling them that I'll call them right back if water leaks on the backside. The guys that do the install are courteous enough. Well after they install it, I notice that the 48' seamless section got kinked. And you guessed it, the water leaks down the fascia. I also notice that they never delivered the splash blocks and black piping (petty, but I did pay for those).

So I call them back, having trouble getting in touch with the rep and manager. Finally, we schedule a date and time for them to come out and remedy the situation. They never show up. I called them again and reschedule. Today is that day. No show again. Called and left a voicemail to both guys. Can't get in touch. You can bet I'll ride them hard until they do the job right.

Here's the thing:
The gutters themselves seem to be of good quality. Water overshoots sometimes, but they generally work. All your positive reviews will reflect this. But there's so much negative that drags it all down.

Installation was not good, business practice and pricing was shady at best, and customer service is atrocious.

All in all, do not buy from them. They are sketchy, don't stand by there "workmanship guarantee" and I've read countless reviews on them failing their "no clog warranty" as well. I probably should have not gone with them. A product may be good, but if it isn't backed up by proper install, good customer service, and a solid warranty, what good is it?

If you do go with them, know your contract agreement be ready for a fight. I'm ready.

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