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LawDepotReviews 1,975

4.5

From the business

LawDepot lets you easily prepare and customize legal documents.

Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.


lawdepot.com
Los Angeles, CA
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LawDepot Reviews Summary

The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.

This summary is generated by AI, based on text from customer reviews

This company responds to reviews on average within 1 day
Wyoming
1 review
0 helpful votes
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This has been a pretty good experience, so far
August 31, 2024

This has been a pretty good experience, so far. Waiting for document.

Date of experience: August 21, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Donald,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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It was quick and easy but thorough
August 31, 2024

It was quick and easy but thorough. Will definitely use this website again for other legal documents.

Date of experience: August 21, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Ralph,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Tennessee
1 review
0 helpful votes
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Can't read all of the password, you say it's free, but you charged me $44.00. That's not free.

Date of experience: August 21, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Juan,

Our records show you selected the Basic 1 Year Access Power of Attorney and paid for it upfront reason for the billing of $44.00. To clarify, our trial offer is free for a one-week period. During that time, you can create, download and print as many documents as you need for free. You can cancel the trial at any time within the 7 days, and there is no obligation. For uninterrupted access to your documents after the trial period, a valid credit card information is required when signing up for a subscription. Cancel your subscription before the end of the trial period, your credit card will not be charged.

We appreciate you taking the time to leave us a review.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Good system
August 29, 2024

Good system. Feel comfortable using. Hope it's all secure.

Date of experience: August 19, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Rob,

The information you entered will be stored in our secure servers and accessed only by signing in to your account. Additionally, the order process occurs through an encrypted connection. We use the Transport Layer Security (TLS) protocol with 128-bit encryption strength to transmit sensitive information. We appreciate your feedback and thank your for using our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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I thought I already paid for this service, and customer service is not available.

Date of experience: August 19, 2024
Divine G. — LawDepot Rep
11 months ago

Hello David,

Customer Support is open from 8 am to 7 pm ET, Monday through Friday. You have an Active 5 Year Access for a Lease Agreement. If that is the document you are printing or downloading, please make sure to sign in to your account. For all other documents, you would need to sign up for a subscription or pay for the document.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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I have found this site to be very user friendly, returning to redo my will.

Date of experience: August 18, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Bruce,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Simply and easy interface
August 28, 2024

Simply and easy interface - will definitely use this site for future documents.

Date of experience: August 18, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Mike,

We appreciate the review. Thank you for using LawDepot for all your legal document needs, and looking forward to being of service to you again.

Regards,

Divine
Customer Support

North Carolina
1 review
0 helpful votes
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Good, easy to read and nav
August 27, 2024

Good, easy to read and nav. I would recommend this to anyone.

Date of experience: August 17, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Deborah,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Simple and easy to use
August 27, 2024

Simple and easy to use. I've now easily created 2 legal documents through the Law Depot.

Date of experience: August 17, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Walter,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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It was really simple to complete, I recommend everyone to try it

Date of experience: August 16, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Jack,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

California
1 review
0 helpful votes
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Julie was a great help
August 26, 2024

Julie was a great help. She was very patient and courteous and pleasant.

Date of experience: August 16, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Nathan,

We appreciate the Feedback and we will pass that on to Julie. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Australia
1 review
0 helpful votes
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Great and easy to use always there when needed would recommend.

Date of experience: August 15, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Andrea,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Ireland
1 review
0 helpful votes
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Experience is satisfactory
August 25, 2024

Experience is satisfactory - I expect no unforseen issues. I expect that there will not be difficulties with the process.

Date of experience: August 15, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Peter,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Florida
1 review
0 helpful votes
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It seems that I'm unable to print the document I just paid for.

Date of experience: August 15, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Tony,

Follow the steps below to print a document:

- Sign in to your LawDepot (https://www.lawdepot.com/) account.
- Hover over your email address at the top right-hand side of the page.
- Select "My Documents" from the dropdown menu.
- Choose the document you wish to print.
- Click on the Print icon.
- If your document opens in a new tab or window in your browser, find your browser’s Print command (e.g., print icon, press Ctrl + P on your keyboard)
- Click Print.

The location of the print commands might differ depending on the browser, operating system, and the specific document viewing interface.

If you have any further questions, please contact Customer Support at 1-855-231-8424 Monday to Friday 8 am to 7 pm ET.

Regards,

Divine
Customer Support

Maryland
2 reviews
0 helpful votes
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Ease to work with,many legal forms can be filled out just by using this page

Date of experience: August 13, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Maria,

We appreciate the review. Thank you for using LawDepot.

Regards,

Divine
Customer Support

Georgia
1 review
0 helpful votes
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It was surprisingly easy how hard it was to fill out this trust

Date of experience: August 12, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Judith,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Colorado
1 review
0 helpful votes
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You guys pierce the lawyers veil with your services and make it possible for the average person to do legal stuff.

Date of experience: August 12, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Zach,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support

Oklahoma
1 review
0 helpful votes
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Won't accept my password and I've tried many
August 22, 2024

Won't accept my password and I've tried many. Sending back message saying to refresh browser, which I did, or try back later?

Date of experience: August 12, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Debra,

If you have forgotten your password, take the following steps:

- Go to https://www.lawdepot.com/SignIn/?page=forgot

- Enter the email address that you used to create an account and click the Reset Password button.

- An email will be sent to the email address associated with your account.

- Check your email inbox, including the spam folder, for the password reset email.

- Follow the instructions provided in the email to reset your password.

Regards,

Divine
Customer Support

New York
1 review
0 helpful votes
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Very easy to execute documents
August 20, 2024

Very easy to execute documents. Would certainly recommend this necessary services to others.

Date of experience: August 10, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Gregory,

Thank you for the great feedback. We are glad you had a good experience using our site.

Regards,

Divine
Customer Support

Illinois
1 review
0 helpful votes
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Easy to do and seems complete
August 20, 2024

Easy to do and seems complete. I'll know when I print this document at home

Date of experience: August 10, 2024
Divine G. — LawDepot Rep
11 months ago

Hello Joe,

Thank you for the 5-star rating. We appreciate you visiting our site.

Regards,

Divine
Customer Support