From the business
LawDepot lets you easily prepare and customize legal documents.
Over two million customers have prepared documents at a fraction of the cost of visiting an attorney. Whether you are interested in protecting your estate, managing a rental property, setting up a business, or any other situation requiring legal forms, LawDepot's extensive library of documents and legal resources are able to assist you with your legal needs. Popular documents include Residential Leases and Eviction Notices, Last Will and Testament, Power of Attorney, Health Care Directives, QuitClaim Deeds, Bill of Sale, Promissory Notes and many more.
LawDepot Reviews Summary
The company enjoys a strong reputation for its user-friendly website and comprehensive document offerings, which customers find easy to navigate and understand. Many reviews highlight the affordability and efficiency of the services, with a particular emphasis on the thoroughness of the forms provided. However, some customers expressed frustration with payment processing issues, particularly the lack of support for certain credit cards, which led to additional calls for assistance. Overall, while the customer service is generally praised for its friendliness and helpfulness, addressing payment concerns could enhance the customer experience further.
This summary is generated by AI, based on text from customer reviews
Quite expensive to pay so much for each form when I only need a few.
Where is the Promissory Note that I drafted? I paid, and I need the note. Sam Boyd
Hello Bill,
You can follow the steps below to access your document:
- Sign in to your LawDepot (https://www.lawdepot.com/) account
- Hover over your email address at the top right-hand side of the page.
- Click on "My Documents" from the drop down menu.
- Locate the document you want to access and click on its name to open the file.
If you need more assistance, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support
Needed Amendments for legal end of life documents. Very easy straight forward
Hello Brittany,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Very easy and affordable documents appeared to be correct according to my state
Hello Jeremy,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Pleased with simple format and professional guidance. Fee for Codicil was very reasonable.
Hello Kathleen,
Thank you for the feedback. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Intuitive, easy to understand and user-friendly. Speed to completion was satisfying.
Hello Kathleen,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Excellent! I have been using LawDepot.com for almost 15 years and have always been very satisfied.
Hello Margaret,
We appreciate the review. Thank you for being one of our loyal customers.
Regards,
Divine
Customer Support
Just what I wanted thank you quick,easy,helpful, so far so good
Hello Susan,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Too many steps to complete the document. Your "license" options are very expensive -- I might be able to use the monthly option but not prepaying the full year.
Hello Austin,
We provide those steps to ensure that your document is customized based on your situation in accordance with the laws of your jurisdiction. You are also in full control of which service or subscription to select when you sign up.
To clarify, our website is Do-It-Yourself reason why we provide you with all the steps and information you need to follow and know regarding your chosen service or subscription.
We appreciate your feedback. Thank you for visiting our site.
Regards,
Divine
Customer Support
I gave 3 stars because it was a little difficult to put all the information needed and it would make the process easier to undertake if all items to be included were treated as individual sections for each document type, instead of grouping some things together in one shot.
Hello Walter,
To clarify, our document template software is a tool that allows customers to create agreements, not an all-encompassing solution that does everything for the end user.
The question template is intended to accommodate the majority of end users and to give them the flexibility to create a document that will work for them.
We appreciate your feedback and we will pass your suggestion to our legal team. In the meantime, if you need a document made specifically for you, please speak to an attorney in your jurisdiction.
Regards,
Divine
Customer Support
Helpful info to help fill out the document. Thanks for the help.
Hello Catherine,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
I was able to complete required documentation, Quick and easy format to complete. Thank you so much!
Hello Katherine.,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
U all seem to make so.eone feel welcome and like family and over all you all are direct and handle the business at hand
Hello Margaret,
We appreciate that. Thank you for choosing to do business with us.
Regards,
Divine
Customer Support
Easy enough to do. I was unsure of the organization though as I have never heard of them before. They access bank details too.
Hello Mark,
Thank you for your review. We are glad you found us online. To give you a short background of the company, LawDepot is a leading publisher of do-it-yourself legal documents around the world. We're based in Alberta, Canada, with offices in the United States and the United Kingdom. We proudly provide services in these countries, plus Australia, France, Germany, India, Ireland, New Zealand, Nigeria, and Singapore. Our document templates are thorough—they're built by our dedicated team of legally trained professionals who've practiced law around the world. We have been in the business since 2002 and an A+ rating from the Better Business Bureau.
I hope that answers some of your questions about our company. If you have more questions, you can contact Customer Support at 1-855-231-8424 Monday through Friday, 8 a.m. to 7 p.m. ET.
Regards,
Divine
Customer Support
Easy to use, affordable, and covered everything I needed!
Hello Joseph,
Thank you for the great feedback. We are glad you had a good experience using our site.
Regards,
Divine
Customer Support
I have found this document to be easy to understand and fill out.
Hello Abigail,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Site is misleading and does not let you see the product before demanding payment.
Hello Austin,
We are sorry if you feel that way. You can see a preview of your document before selecting a license, but you may have just missed that. All you needed to do was scroll up and down to see the full copy. If you are unsure about your document, we offer a free one-week trial. You can cancel it anytime within seven days to avoid renewal and charges. We appreciate your feedback and thank you for visiting our site.
Regards,
Divine
Customer Support
Quick and easy. Am very happy with the result. It has helped our situation with our disability child who just turned 18 years old to give us power of attorney as before we could access everything for him now we have to go down this road.
Hello Nancy,
Thank you for the 5-star rating. We appreciate you visiting our site.
Regards,
Divine
Customer Support
Direct questions helped me be decisive. Format eay to follow
Hello Brian,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
Very clear and helpful information. An efficient way to complete the legal forms.
Hello Samantha,
We appreciate the review. Thank you for using LawDepot.
Regards,
Divine
Customer Support
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Hello Christopher,
We do have the cheapest subscription which is the 7-day Free Trial subscription. That does not bill you anything within the 7 days of the Free Trial. As long as you cancel it within 7 days, no charge will be billed to you.
You will see that option on the license page, along with the two other services we offer.
If you need assistance in the future, please contact Customer Support at 1-855-231-8424 Monday through Friday, 8 am to 7 pm ET.
Regards,
Divine
Customer Support