LaptopBatteryExpress

When trying to place my order, my order would not go through. But, when I switched to pay with PayPal it did. Why should I have to pay using PayPal when Debit/Credit is available?

IT TOOK FOREVER TO PLACE MY ORDER. KEPT CYCLING BACK TO MAKING ME RE-SUBMIT INFO. I ALMOST GAVE UP AND WAS ABOUT TO GO SEARCH ALTERNATE SOURCES.

Checkout process does not work smoothly. Had to type my shipping and billing info 3 times before having to make an account because guest checkout doesn't work right

Had to type in my phone number 5 times but the error was I neglected how to ship! It kept saying the phone number was in correct

Had to enter the payment page 5 times. It added tax, then made me entier all credit card info again. Each time the site requested more info by field it erased some other field and forced me to start over.

Card with much credit available was rejected 4-5 times. Ended up going though PayPal, which did work

For some reason took several passes... get to end, somethings missing... all erased or part ... took 20 minutes on smart phone

I couldn't place this order on my iPhone. trying to figure out what series I have, it doesn't say on my laptop.

I had to enter my billing and shipping information at least six times before I could finally order the battery. The website kept asking me for information that I had already filled in. For example, it continuously deleted my phone number. It deleted my shipping preference. I was never sure if I had filled in everything correctly. I almost gave up. You have a great product, but the website leaves much to be desired.

Website must have been designed by illegal aliens. Horrible experience. Pop-ups and pop-overs are an inexcusable crime against humanity

I tried several times to place this order yesterday, and again today. I had to use another web browser to get it to go through. I use mozilla, apparently your website does not "play nice" with Mozilla

I purchased a laptop battery from them back in early November. Literally emailed them the day after I got it (dated Nov 15th) to say I don't need it and would like to return it. I waited a week then called and got a voicemail (really?). Left a voicemail. No response on either accounts. I have several laptops at various stages of life and when they need a battery in the future, I won't be going to this company again.

It took me 4 times to complete checkout - maybe 5. Good grief! If the battery is good, I'll change my rating gladly.

Battery does not lock in, screen does not come up, system beeps due to incompatible!
Adaptor when plugged in (Led) light only stay on for a second than goes out!
Checked the battery type its for a 1534 and should be for MT264
Plus Adaptor wasn't Dell PA-3E but (HKY Model A159A2-*******)

Very bad experience at this place. I bought a battery TE03XL for my Pavilion 15. It lasted for 2 weeks and then keep shutting off at 60%. I asked them about my situation, and then said it is because of my laptop, so I need to pay for the return of the battery if I want to have the refund. I went to Microcenter in Houston to have them run a diagnostic.
Turning out that my laptop is completely find and working well, the battery is the one causing the problem. Moreover, they still make me pay for the return of the battery because they are still thinking that it is my issue

Had to enter shipping info and credit card information several times before I could place the order.

I gave this rating because I got the worst product from here. Cannot believe that a $99 Battery swell within 45 days. I want my money back.

Your check out form is to hard to navigate! 1 mistake (bad Character in Company name) took 20 minuets to correct

You charged me Adams county tax when I live in Scioto county that is fine I pay my tax. Would not let me check out until I set up an account ran me in circles until every dot and T - - - Plus I used pay pal I hope I only get 1 Battery for as many time I had to submit my order. Way too much time wasted on this site. But my husband said ohhh good site. And now I am doing this on a Sunday morning ;(

your check out page is miserable to use. i was required to enter my information 3 times (correctly each time). i was beginning to grow concerned that I was being scammed.

It takes unbelievable patience to fill out the order information.
Had to repeat everything over and over/ ARRGGHH!!

You stupid order page constantly does a post back (yes I am an ASP programmer) and looses my password. You should validate the missing fields with a little bit of javascript. Worse ordering page ever

The web-design for the shopping cart and check out process is abominable. We've all been buying on-line for years, so to have to reinput information required for purchase by the site FIVE TIMES is a site design error, not a stupid user/customer problem. The required information is not readily or easily displayed at the time of checkout for example residence or business and shipping method does not even come up as a step in the process until AFTER payment information is inputted and place order is clicked---then it come back as a mistake. I had to input credit card information 5 times because of these kinds of bad website design. I expect more from an electronics seller. Furthermore, all your Google Review insert tabs get in the way of the entry items for the checkout. When I'm trying to buy a product, I don't need something in the way telling me how wonder everyone else thinks this company is. This has been an extremely frustrating experience, and if I didn't want a name brand, esoteric battery replaced, I'd go somewhere else.