- Browse Businesses
- Guides
- Consumer Tips
- Write a Review
- For Business
- Request a Review
- Backed by the National Science Foundation
- Sign up
- Log in
Lane Bryant has a rating of 1.8 stars from 92 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about Lane Bryant most frequently mention customer service, and credit card problems. Lane Bryant ranks 148th among Plus Size sites.
No positive highlights yet
My name is Marci Wilk and I want to say thank you so much for the patience that Assistant Manager Theresa gave me when I was having problems finding a good bra. She helped me so much that I finally found a fantastic bra that fits and is comfortable. Its such a pleasure shopping at Lane Bryant and if I need help there's always someone there to take care of me.
Using their website on a phone is beyond difficult. It's not formatted for phones so the left side of the screen is cut off. Customer service is useless. They have no access to your order or your cart therefore you have to provide every stitch of information that you already tried to enter in the to the website. Including the SKU number of the article you want to buy. Outrageous and horrible.
If you need to buy plus size clothing for a good price - welcome here. It's a perfect place for those people who live on a budget and want to dress well at the same time.
Just received my first order, and I'm really pleased! Very impressed with the quality. Overall good experience.
I started buying from them on-line when I lived in an area without a close Lane Bryant. Their sizes can run across the board with consistency so it makes it easy.
90% of my experiences have been perfect. The occasional wrong item ( last time they couldn't give me what I ordered :( as they were out of stock after I received the incorrect item).
But otherwise. Pretty awesome.
I love the fact that their pants are for so many different sizes including length and hip-width, which is soooo rare. They have great sales and their clothes are typically roomier than many other plus-size stores.
I just love LB! Easy, consumer friendly, great customer service! I have never been disappointed when ordering online with them.
Sometimes I am able to find just what I want at this store. Other times, I walk out with nothing. It is "hit or miss."
I need easy access to size 14-16 which many stores do not carry, Lane Bryant has up-graded their merchandise to meet the needs of younger shoppers in the size range of 12-16.
Youve got an interview and realize. Youve got nothing to wear! Lane Bryant to the rescue! You may not be able to compare the clothes to big labels such as Armani or Ralph Lauren, but... I gotta say that Lane Bryant is the middle class Dolce Gabana we can afford.
They ship to associated stores that are closer to home than an actual Lane Bryant.
Gain trust and grow your business with customer reviews.
The latest looks in women's plus size clothing are just a click away at Lane Bryant. Shop trendy tops, pants, stylish dresses & more in sizes 14 to 28.
Is this your business?
Claim your listing for free to respond to reviews, update your profile and manage your listing.
