• Ladygross

Ladygross

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Overview

Ladygross.com has a rating of 2.0 stars from 27 reviews, indicating that most customers are generally dissatisfied with their purchases.

Positive reviews (last 12 months): 0%
Positive
0
Neutral
0
Negative
1
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How would you rate Ladygross?
Top Positive Review

“Thank you for an amazing product.”

Barbara A.
2/22/23

Everything came as advertised in a prompt maner. Great customer service! I will be reordering. Thank you for an amazing product.

Top Critical Review

“This website is a scam”

Amber G.
4/20/23

This website unfortunately is a scam. I ordered on March 13,2023 a bottle of my favorite lotion I wasn't able to find on my usual site. I placed the order have never received and email, no shipping information and never received my lotion. I luckily took a snap shot of my order number when I placed it but it doesn't help as it looks like this website no longer exists. Also the card I placed the order on was used on other transactions in Hong Kong so beware if you placed an order with them.

Reviews (27)

Rating

Timeframe

Other

Thumbnail of user amberg738
1 review
1 helpful vote
April 20th, 2023

This website unfortunately is a scam. I ordered on March 13,2023 a bottle of my favorite lotion I wasn't able to find on my usual site. I placed the order have never received and email, no shipping information and never received my lotion. I luckily took a snap shot of my order number when I placed it but it doesn't help as it looks like this website no longer exists. Also the card I placed the order on was used on other transactions in Hong Kong so beware if you placed an order with them.

Thumbnail of user jayr911
5 reviews
84 helpful votes
March 18th, 2023

This is a scam website that harvests credit card numbers. If you place an order, you will not receive a confirmation or product. A few weeks later, fraudulent charges will appear on your card. Its Facebook page has dozens of reviews from profiles that were clearly all created in late February. The address given is for a strip mall in Florida that does not feature this business. Moreover, the business is not registered in Florida. Beware!

Thumbnail of user penelopis
1 review
10 helpful votes
February 19th, 2023

Placed an order. No email confirmation. Wasn't charged so didn't think much of it until about a month later all my money began to be spent by some fraudster with my digital prepaid card info. Weird experience. Luckily the card had limited funds. DO NOT order from this website. The listed owner is a realtor, not a beauty product supplier.

Tip for consumers:
DO NOT give your credit card number to these thieves.

Thumbnail of user michelez85
1 review
13 helpful votes
February 18th, 2023
Verified purchase

I ordered something from them and was a little on alert when there was no mention of shipping charges and I didn't receive an email confirmation. Further investigation revealed a fake address and many fake reviews. I immediately cancelled my credit card. This website is a scam

Thumbnail of user barbaraa1715
1 review
0 helpful votes
February 22nd, 2023

Everything came as advertised in a prompt maner. Great customer service! I will be reordering. Thank you for an amazing product.

Thumbnail of user am1120
1 review
12 helpful votes
February 24th, 2023

Website is dead, never heard back, and no way to reach them. Absolute sham. Once my credit card starts acting up with unknown charges I'm reporting them. Stay away.

Thumbnail of user jamesonk11
1 review
13 helpful votes
March 1st, 2023

I placed an order for some hair product but noticed that I didn't receive an email. I got on the chat to see if my order actually went through, and they assured me that I would receive an email. It has been a week now and I never received an email. More than that though they stopped responding to my messages on chat and the site no longer comes up and is unlisted. I'm pretty sure they've taken my credit card information and I'm keeping a close eye on my charges, anticipating their use of my info. Don't give him your info!

Thumbnail of user susanh3895
1 review
6 helpful votes
March 11th, 2023
Verified purchase

Ordered under $20 item on 03/07/2023. No email, no ETA, no charge to my card by 03/11. Chatted saying to cancel my order. No reply. Canceled my card just in case. I try to support smaller businesses when I can, but I don't trust this one!

Thumbnail of user hughestrina505
1 review
2 helpful votes
April 1st, 2023

Be aware of this site it's a huge scam, they get your credit card number, then close the site completely!

Thumbnail of user douge147
2 reviews
2 helpful votes
April 12th, 2023
Verified purchase

I ordered a product on March 26 and on 4-12 I have yet to receive it. Tried to go to their web site, but it could not be found. Total scam and now I'll have to cancel my credit card.

Thumbnail of user roger-ferris
1 review
1 helpful vote
April 6th, 2023

I placed an order only after inquiring if they had a discontinued item in stock. Shortly after, they told me they had the item, so I ordered 3. Immediately my order showed as "on hold" and the status never changed. I inquired several days later and got a reply that they hadn't charged my card yet because the order was on hold. Later, they replied to an email inquiry that they had a problem with their "payment portal" and would ship and charge my card when resolved. After a few more days, I requested by email and on the chat on their web page to cancel my order, but got no response. Now, it seems like they no longer have a secure website. I called my credit card company to cancel that card and reissue a new one to me. I didn't really trust this site because I had seen similar bad experiences, but they initially were responsive to my inquiries (and I used a credit card that I rarely use, knowing I would cancel it if I lost trust in the site).

Thumbnail of user marlonn14
1 review
0 helpful votes
January 18th, 2023

Quick shipping and very responsive support! I was in contact multiples times about questions I had or changes in my delivery address and They had great response time and was super helpful with everything that I needed. You're in great hands! They provided excellent communication and updates about my order and went above and beyond. Thank you!

Thumbnail of user thomasr2113
1 review
5 helpful votes
March 16th, 2023

Same issue as all the other negative reviews. They advertise a ridiculous low price, get your credit info & then ghost u. I called my credit card to notify them & had them change my card number to stop the payment to them & to ever else try's to use that past number..

Thumbnail of user madisonp271
1 review
4 helpful votes
March 20th, 2023

I ordered perfume, put in my credit cart information and everything. I was so exited to get it for so cheap, but...ITS A SCAM! First, they give you no confirmation email, or even a order number. Second, it is impossible to contact them, they never answer when you email them, and when you call them it says user busy. Third, all of the products are crazy cheap, and overall they are non trustworthy. And last, if you look up the 'owner' of the shop, she is a real estate agent, and has nothing to do with beauty/skin care. Some of the reviews may sound good, but they are fake, and so is the website!

Thumbnail of user carolynp743
2 reviews
3 helpful votes
March 17th, 2023

I loved it!Great prices and quality products. Fast delivery! Bought this products for my grandaughter it's so lovely she going to love it! Well made!

Thumbnail of user robertg4263
1 review
10 helpful votes
February 16th, 2023

Scam to get your credit card information!
Low prices so you place order and then give credit card information. Address on their website is a strip mall in Florida and NO Ladygross store there.
Ladygross.com is a Scam!

Tip for consumers:
Never shipped and credit card was compromised

Thumbnail of user liamk53
1 review
0 helpful votes
December 21st, 2022

They are very professional and get items ordered to you in a timely manner. I am very thankful that I have the option of purchasing through them.Very efficient service.

Thumbnail of user emmae374
1 review
1 helpful vote
March 26th, 2023

I ordered, then literally 2 minutes after I purchase I see these reviews. Is it legit or not? Someone tell me please!

Tip for consumers:
idk

Thumbnail of user maryf2789
1 review
2 helpful votes
March 14th, 2023

WARNING: Ladygross is operating without a Florida business license on file for the business name or "Alejandra Grossholz". In my opinion- this is a fake website. They will gladly take your order and credit card information. No email will arrive for confirmation, no product will arrive, and there will be no charge to your credit card until your credit card number is fraudulently used or sold later. They are happy to tell you there was a website error and nothing was charged. Google the address- an empty business in a random strip mall comes up.

Thumbnail of user philap
1 review
0 helpful votes
February 18th, 2023

Found what I wanted. Good price. Available. Free shipping. Looking forward to receiving my stuff. Excellent experience!

Tip for consumers:
Good Quality

Thumbnail of user bobb2078
1 review
0 helpful votes
June 30th, 2023

After placing order with no confirmation, I was on alert from all your Reviews. Sure enough, 3-months after placing order, fradulent charges required us to cancel card.

Thumbnail of user vynniel
1 review
2 helpful votes
March 25th, 2023

My guard was down when I submitted an order for this site. I usually would do a search before submitting an online order to new site and I wish I had done this. As many have shared, I submitted an online order and immediately after, didn't receive any confirmation. Like many of the reviews noted, I also thought it was strange that the order didn't have any delivery charge details. I immediately search the review for this site and was horrify to find that this is a SCAM site. I immediately alerted my credit card company about this fraudulent charge...and tried to call the phone number to request cancellation and it was drop each time I tried to call. DO NOT ORDER from this site...it's a SCAM for sure.

Thumbnail of user colinh257
4 reviews
0 helpful votes
February 12th, 2023

Order accurately filled and received on time. There is no ambiguity in the order and receipt. Great site to work with.

Thumbnail of user emmavass1972
1 review
1 helpful vote
March 29th, 2023

https://ladygross.com/ Ordered facial sponges. No email confirmation or anything after order. Chatted with agent and she said I would get it within a day. I ordered the day before and it didn't make sense. Phone doesn't work. They say they are on PST, but are located in Florida. Agent on chat could not write well and never asked for my order number. I cancelled my card and am getting a replacement. SUPER SCAMMER! Do not order from them.

Thumbnail of user fannies20
2 reviews
0 helpful votes
March 17th, 2023

The order was complete and accurate and arrived much quicker than I was anticipating. And there was a super cute products.

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