• LaceWigsBuy

LaceWigsBuy

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Overview

LaceWigsBuy has a rating of 1.9 stars from 61 reviews, indicating that most customers are generally dissatisfied with their purchases. Reviewers complaining about LaceWigsBuy most frequently mention customer service, full refund, and human hair problems. LaceWigsBuy ranks 271st among Wigs sites.

  • Service
    29
  • Value
    28
  • Shipping
    28
  • Returns
    25
  • Quality
    25
Positive reviews (last 12 months): 0%
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What reviewers want you to know

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Critical highlights

  • I spent $162US after discount for a 100%human hair wig.
How would you rate LaceWigsBuy?
Top Positive Review

“Great communication and it came wayyy earlier than expected”

Mitchell L.
10/3/22

Great communication and it came wayyy earlier than expected. I was really satisfied and happy. The curls are so beautiful and tight but it's true to its length even if it may seem shorter. If you know how to take care of the curls it will stay beautiful. Brushing or combing with a big comb is best and using the right products. Wish I could post me videos but just absolutely in love with this hair. Little shedding, very satisfied :).

Top Critical Review

“No Receipt and No Wig”

Carrie P.
1/8/24

SCAM! I ordered a $300+ wig. My American Express was charged and I waited two days for some type of receipt. I called for two days with no answer on the other end. Then, I emailed them and asked them to just cancel the order since I had no receipt proving what I had purchased from them. All this occured within 3 days. No response. Amex is chasing them now.

Reviews (61)

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Reviews that mention popular keywords

hair wig (4)
Thumbnail of user mitchelll127
1 review
0 helpful votes
October 3rd, 2022

Great communication and it came wayyy earlier than expected. I was really satisfied and happy. The curls are so beautiful and tight but it's true to its length even if it may seem shorter. If you know how to take care of the curls it will stay beautiful. Brushing or combing with a big comb is best and using the right products. Wish I could post me videos but just absolutely in love with this hair. Little shedding, very satisfied :).

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Thumbnail of user katalinah1
1 review
1 helpful vote
July 18th, 2022

I've had the wig for about 3 weeks and honestly it's the best i've bought. I bleached the knots and plucked it myself. I was very skeptical because there were mixed reviews about the density. I admit it was thin when i fort washed it but after it dried, all the volume showed. I honestly have no bad things to say about the wig. But maybe a thicker elastic backs in the back would be nice but i made the unit tight enough to be glueless. I DEFINITELY recommend

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Thumbnail of user jacquelinew356
1 review
0 helpful votes
May 2nd, 2021

This was my very first time ordering from LaceWigsBuy.com. I have Alopecia Totalis which means that I do not have any hair. This has been my plight in life for the last 45 years. I've been wear full lace human hair wigs for the last 17 years and I am very happy with my purchase.
1. Would I recommend this company? Yes I would! 2. Would I purchase something else from this company? Yes I will and soon.
This unit/wig is well made and the quality of the hair is very good.

Products used:
Custom Full Lace Human Hair Wig

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Thumbnail of user eleanorf64
1 review
2 helpful votes
March 29th, 2022

I'm happy with my purchase, the wigs are so beautiful and the quality is worth the price! I'm going to order a few more and play with highlights. I am seriously considering going all synthetic when going for the curly look. No Tangles, No fuss. No Muss! I can slip this unit on as easy as a baseball cap but look like i really took time to do my hair. Will definitely shop again!

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Thumbnail of user palmerw18
1 review
0 helpful votes
October 3rd, 2022

Five Stars! I love this wig! It's full and beautiful! It does not tangle but it does have minimal shedding which is expected in curly hair! I will give an update in a few weeks on how the hair is maintaining, I'm sure I will buy from this vendor again. Communication and shipping from the seller was easy and fast.

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Thumbnail of user milanas8
1 review
0 helpful votes
September 26th, 2022

I made two orders, one for me, another for my best friend, the wig was a pleasant suprise! The hair is super soft, has a really nice wave pattern, and the lace was soft as well. I washed and conditioned it and it looked even better! Overall, this wig is great quality and a great price.

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Thumbnail of user ivoryl17
1 review
0 helpful votes
April 7th, 2022

I have now ordered two times from them and on both times order was handled quickly. The products are packed well and the wig is of good quality. Best even. I will shop there in future as well.

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Thumbnail of user zolam6
1 review
1 helpful vote
March 31st, 2022

This is absolutely gorgeous. I'm so happy with this purchase. The wig is so perfect and fantastic. Good quality and it comes in a good condition.

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Thumbnail of user lynettet48
1 review
1 helpful vote
May 18th, 2022
Verified purchase

I just had an incident with Lacewigsbuy early May 2022. I paid 138.99 for a wig on May 3,2022. I sent customer service a message about the wigs thickness, as I am new at this. They recommended 150% thickness; so I asked if I could increase from 130 to 150% or if it was too late. (I had already paid and there's no way to cancel or change the order). I got no response from the company. Five days later, I requested a refund because by this point, I'm thinking I've been scammed (the company comes up as an IT company after you pay). Once I requested a refund, I got a response from "customer service" asking me not to cancel. I kept asking for a refund, but instead of them refunding me, they kept asking me not to cancel the order and said that I'll receive the order (no date provided as to when they would send the wig) Also, their site says you'll receive the wig in 5-6 days... and if dissatisfied, refunds are easy. I found neither to be true. I even gave them time to send the wig after the request to change thickness, but instead of doing so, they kept telling me it'll be sent out and not to cancel. Just fyi, I also ordered a wig from luvme wigs that was more Beautiful and 60.00 cheaper, after I ordered from lacewigsbuy. I thought having two wigs would be great. Well I received the wig from luvme within the 5-6 days as also promised. The delivery date was important because my stylist cut my hair terribly short and I was going out of town, so I really needed the wig to arrive as promised. In the end, I had to file a complaint against lacewigsbuy through PayPal, and PayPal helped get my money back. I WOULD NOT RECOMMEND LACEWIGSBUY!

Tip for consumers:
Please read reviews before purchasing anything online

Products used:
I never received the product from lacewigsbuy. And, due to the initial response, o requested a refund out of concerns of being scammed. 2 weeks after ordering, I had to ask PayPal for help in getting my refund.

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Thumbnail of user petitanip
1 review
0 helpful votes
July 19th, 2021

Il ne faut s'attendre à une lace qui dure, mais vu les prix dans les boutiques française franchement, y a pas photo. Le problème c'est que d'une commande a l'autre ça varie au niveau qualité.
A réception, tous va bien, les coutures parfois sont pas top, mais c'est bien tout de même. A réception toujours les cheveux sont toujours au top, après c'est dans le temps, soi il sont de bonne qualité et on passe trois mois sans vraiment de souci ( il faut en prendre grand soin et utilise des produits adaptés) des fois ça s'abîme très rapidement. Je commande une lace tous les trois mois. Ce qui me fait a peu près 1200€ par ans. Donc qualité/ prix après test un peu partout depuis 4 ans c'est pas dégueu, les "petites bourses" s'y retrouve, quand c'est une nécessité et pas une fantaisie...

Thumbnail of user sherryj45
1 review
3 helpful votes
August 11th, 2018

The hair is really beautiful! I'm very happy with the product. I ordered the wig on 7/31 and I received it on 8/7, one week later. One thing I noticed was some hair strands on the wig appear light brown/red but it's nothing you notice unless you're looking hard. I washed/conditioned the hair and let it air dry overnight and I'm very happy with the results. See pic for results, no products just finger combing the hair

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Thumbnail of user nacyp1
1 review
4 helpful votes
June 23rd, 2018

This wig is so beautiful. I bought 20 inches it's true to length I'm 5'2 and it goes down to my hips. It's soooo silky and soft I'm in love with it. The wig is on the thinner side but for me the density is perfect not too full not too thin so makes it look very natural. Took 4 days to arrive to the US which is super fast. Excellent communication from the seller she kept in contact with me the whole time. The hairline is great there is not much more to do to it and the lace is a medium colour. Overall I'm so satisfied and will be buying from this company again!

Tip for consumers:
place order before you check every details correct, you can just ask costumer service!!!!

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Thumbnail of user abigailj17
1 review
2 helpful votes
June 28th, 2018

I am in love with how soft this wig is! I did bleach the knots but it came plucked to my liking after was the hair has a natural wave it's pretty long for 14 inches sheds a little but all hair sheds. I will order again soon for me and my daughter! Oh and sellers communication is awesome!

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Thumbnail of user morisa
1 review
3 helpful votes
April 12th, 2018

I absolutely love this wig! I've had it about a month now and it's still beautiful. I receive compliments all of the time when I wear it. It didn't have a funny smell at all but the cap size is a little large. There is an adjustable band and 3 clips to help keep it in place though. I actually love this wig! Like its amazing takes color very well. Super bomb!

Thumbnail of user lia797
2 reviews
1 helpful vote
March 15th, 2018

I like this wig. The hair is soft, and it's well made. This is the 24 inch wig which is the perfect length for me. I hope it holds up for everyday use.

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Thumbnail of user pap5
1 review
1 helpful vote
May 23rd, 2018

I loveeee this hair. I ordered it in the length of 8 inches because i was going for a short bob. I got it 5 days after i ordered it. The people kept in touch with me through out. Only little problem that i had is i wish it was more plucked but besides that everything is great. I will definitely be ordering again.

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About the business

Lace Wigs, Lace Front Wigs, Full Lace Wigs, Glueless Lace Wigs, Celebrity Lace Wigs, Clip In Hair Extensions, Custome Lace Wigs made of Indian remy hair are all in Stock, 50% OFF, Free Shipping at www.lacewigsbuy.com.

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