• Kong

2017 CUSTOMER CHOICE AWARD

Kong

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Overview

Kong has a rating of 3.6 stars from 66 reviews, indicating that most customers are generally satisfied with their purchases. Kong ranks 42nd among Pets sites.

  • Shipping
    4
  • Returns
    5
  • Quality
    9
Positive reviews (last 12 months): 0%
Positive
0
Neutral
2
Negative
3
9
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What reviewers want you to know

Positive highlights

Critical highlights

No critical highlights yet

How would you rate Kong?
Top Positive Review

“Amazing company”

Patti R.
1/7/23

I bought a toy for my dog, she destroyed it in a matter of minutes. It was labeled aggressive chewer. I notified company and they immediately offered a refund or replacement. Not only did they replace it with a better toy, it arrived in less than a week. I am so impressed with their customer service. I definitely recommend them to everyone.

Top Critical Review

“Not safe”

Traci M.
1/9/24

My dog got one of your balls stuck over her lower jaw in her mouth she couldn't get the ball out it was covering all of her teeth and the ball was new I had to rush her to the vet will never buy a kong ball again and will tell all my friends and family not to either I already posted on social media and then u can't even talk to a representative about there product

Reviews (66)

Rating

Timeframe

Other

Thumbnail of user areenak
8 reviews
0 helpful votes
May 14th, 2021

The majority of their toys are reliable, but the newer, squeaky ones are easy to disassemble. Nice experience

Thumbnail of user bruceb395
1 review
0 helpful votes
September 26th, 2019

The deal with the seller is very good, and the popzora platform works very well. The products arrived in good condition.

Thumbnail of user sandyj15
13 reviews
71 helpful votes
May 13th, 2014

Our family has 5 dogs and each one has their own favorite toy. All of which happen to be from KONG. Most of their toys hold up pretty well, but I found that the newer, squeaky ones come apart pretty easily. My youngest and of course craziest managed to rip the bone shaped squeaky kong apart at the seams. It looks like the glue unstuck and I only had it for a week or so. I'll still be buying the kong brand, I'll just stick with their classic toys!

Thumbnail of user candices28
5 reviews
16 helpful votes
August 25th, 2017

My pit loves to chew on toys and cardboard. But we like to try and keep it to the toys. There are several types of toys that she can chew and they are from Kong. Because they are the only ones that hold up to her jaw power. I just wish there was more that could hold up to her chewing.

Thumbnail of user thomasa35
2 reviews
1 helpful vote
January 2nd, 2015

I have used the KongCompany for years from puppy stage to adult. Always reliable. I like it.

21 ratings were submitted through the Sitejabber Browser Extension or converted from reviews due to lack of content.

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About the business

The KONG Company, a leading producer of Dog Toys, Dog Treats, Cat Toys, Cat Treats and many Pet Products, is also an Active Contributor in the Pet Community

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