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    Knickerdrawer.co.uk

Knickerdrawer.co.uk

Knickerdrawer.co.uk

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4 reviews
knickerdrawer.co.uk
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Overview

Knickerdrawer.co.uk has a consumer rating of 1.5 stars from 4 reviews indicating that most consumers are generally dissatisfied with their purchases. Knickerdrawer.co.uk also ranks 41st among Underwear sites. The most common issues with Knickerdrawer.co.uk are around customer service, which is not as good as expected by some customers.

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Top Critical Review

“Ordered items on the 05.01.2013 which suppose to come...”

Klaus K.
1/14/13

Ordered items on the 05.01.2013 which suppose to come within 3 days and today is the 14.01.2013 and still nothing.Send e-mails to ask about delivery date but no reply. I will take legal action now. K

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Reviews (4)

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klausk
Klaus K.
1 review
1 helpful vote
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“Ordered items on the 05.01.2013 which suppose to come...”
January 14th, 2013
Ordered items on the 05.01.2013 which suppose to come within 3 days and today is the 14.01.2013 and still nothing.Send e-mails to ask about delivery date but no reply.
I will take legal action now.

K
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clarac2
Clara C.
1 review
2 helpful votes
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“Beware of terrible delays!!!”
February 14th, 2011
Beware of terrible delays!!! (over 14 days not the 3-5 quoted). I was forced to purchase everything from another website in order for it to arrive in time for my boyfriend's birthday. When the package finally arrived I wanted to return it (fully sealed) and they refused to give me a refund. I would strongly advise anyone to use love honey.com instead or Ann summers.
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louisec3
Louise C.
2 reviews
2 helpful votes
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“Update: After placing my order on Wed 11th August,...”
August 23rd, 2010
Update: After placing my order on Wed 11th August, it finally arrived today, Tues 24th August, 12 days after the supposed dispatch date and only after emailing customer services and leaving a review on Site Jabber. It shouldn't have taken all that.

Am relieved it finally arrived but would not use knickerdrawer again or recommend to friends. Saving a few pounds was just not worth the hassle.
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rubenc1
Ruben C.
2 reviews
2 helpful votes
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“since my last report "dissapointed shopper" on Knickedrawer....”
August 13th, 2010
since my last report "dissapointed shopper" on Knickedrawer i was contacted by Kate,told my goods were lost ? I have had them delivered ! so thanks sitejabber i got a result.
Ruben C
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Q&A (1)

Question:

Wait - what do knickerdrawers supposedly sell? actual knickers? i ask because when i type in the url, the site is redirected to a different company. if the website has changed, then that's a good case for your credit card company to refund you and then go after those guys themselves. here's the information of the person to whom the domain is registered: http://whois.domaintools.com/knickerdrawer.co.uk but i'm not sure this will be helpful. if you can't get a hold of these guys, do as zoe said and ask for a chargeback. since it's only been a week the credit card company may not be as sympathetic, but you can cite the bad reviews you see here: http://www.sitejabber.com/reviews/knickerdrawer.co.uk and any others you might find on google. you can report these guys to trading standards also, if it turns out that their website changed and they didn't refund your money or send you your product. finally you can / should write a review here on sitejabber. the more visible the complaints are, the better for other consumers.

Answer:

I would contact your bank or credit card company to get a chargeback to your account. Here is more info on chargebacks from the sitejabber blog. http://www.sitejabber.com/blog/2011/01/26/the-chargeback-how-to-get-a-refund-on-your-credit-card-if-youve-been-scammed/

By Zoe S.

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Typical questions asked:
  • How long does shipping take?
  • What is the return policy?
  • Where is the company located?
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