Kmart.com.au

Kmart is my favourite go to store and shopping online, it's one of the best company i know. Love the huge range of quality products, great value for many, great customer service, the good hygiene and great workers. I had received all my purchases via delivery with no fuss. I hope Kmart continues being like this in the long run with everything and continues upgrading. Its way better then others store like Target and Best and Less. I love spreading the word about this store to people i know and i have them hooked on shopping at Kmart

Definitely a huge fan of Kmart and one happy customer.

We were treated very poorly.
We called Kmart Nowra NSW store, if the item "Bamboo Shoe Cabinet" is in store (webpage print it was) we were told on the telephone by some lady, who's interest was just quickly brush me off, NO we do not have this cabinet. So we purchased cabinet on line (We need it as a present). Later, we had some business in Nowra town and my wife stopped by at Kmart store - The one who I telephoned morning) an she find a plenty of "Bamboo Shoe Cabinet" in shop. I was really upset I asked to talk to manager, He could not explain why the Kmart person lied to us on the phone but, he offer solution, to purchase the Bamboo Shoe Cabinet in store, with assurance of no problem to later cancel previous order on line. So we did purchased cabinet in store. When I tried cancel order on line (first I listen repeatedly message on the line, haw friendly Kart support staff is), but the person who I talked on the phone somehow did not fit to this description. She refuse to cancel my order and hung up the telephone, when I ask to speak to manager! So I call back to Nowra store speak to the manager. He gave me telephone number to call. Again person I spoke to was far from friendly description. She offer me some REALLY BIZARRE arrangement. To wait when order is delivered and than send it back and than apply for refund. This was too much to take, and she obviously noticed I run of the patience. So at the end she promised refund, to be processes by her supervisor (Refund ref. Number: **************. Later around 7 PM, I received K mart email, my order is on the way in 3-4 days. WOW? What to say?