KinderCare

They are $#*!ing careless about the kids and the family's and there is a buss that takes the kids to school and it is so weird i hate it there don't treat the staff right knot goina say names"kateline,kasie"😡😡😡😡😡😡😡
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The management and staff at South Naperville KinderCare is really committed to providing a safe, fun, and loving environment for my daughter, and we're very thankful to the whole team. They are truly incredible!

I'm not sure I've ever given a bad review but today I had to share my experience. This daycare is the worse! Not only are they unorganized and unprofessional but also very unreliable which is the last thing you need in a daycare. Never a consistent teacher or anything great for the kids to do either. With less than 2 weeks left of summer, with maybe 24 hours notice (email sent at 7pm) the hours changed from 6-6 to 8-5. This has caused big issues with my job and caused me to hire someone to pick my child up since I would normally get there at 5:20 daily. Horrible experience start to finish and looking forward to school beginning so we will never have to deal with this mess again.

I received ccms with a 0 copay, I have been waiting over 10 weeks for my refund of 516.00. You are unable to get in contact with nobody. This is the most unprofessional establishment. Fair gate kindercare

Such rip-off. Decreased amount for when kids a little bit older. My son's price weeky is 295 this was supposed to go down as he turns 3years old (he was 2). My son just turned 3 this month and when I inquire about the pricing, I was told that new price for age 3 is now updated and it same price as what I was paying therefore no decreased amount for me. On top of it, I asked for military discount. Manager said she would look into it but never got back with me. Recently they just announce we provide diapers, pull ups for our kids. What was the $295. A week for? Daycare now a days are such rip off just so sad that working mom like me has no other options.

I worked for this Company for three years, I was one of the strongest 2 teachers. Never had a complaint I was wrongly let go because Katherine Reed felt as if I was being an anrgy teacher. By stating that. No I will be on vacation so I can't do a lesson plane that the other teachers had under control! But it's okay to have teachers yell at the kids leave them in soiled diapers because that aren't potty trained! She said she hears the teacher yelling through the walls! Teachers have told her that they will not change the kids. I have stood up for those children when they didn't have a voice

KinderCare's management doesn't know what they are doing. The director's children attend and are the worse behaved, and her 6 year old attacks the other children in the classroom. The poor teachers,. In fear of Whitney, the site manager, resist disciplining her son! I thought this was a good, safe place for my son to attend, but found he was getting hurt almost everyday by the directors own child. We quit attending, yet KinderCare continued to bill us! And are trying to take me to collections for services never received. STAY AWAY FROM THIS CENTER, IT'S DIRTY AND THE TEACHERS ARE NOT RESPECTED BY THE CHILDREN. THE TEACHERS ARE UNABLE TO DISCIPLINE DUE TO MANAGER, WHITNEY W. AT THE 15 & PINE LAKE ROAD LOCATION.

So, I pay there full day. But they decide to close 3 o clock. I was at work. And I was there 329. And I have to pay extra 30minutes and they threat me to dont be late again. Instead to apologized to me they ask me for extra money and they said dont be late again! Kindercare Glen Ellyn

My wife and I were looking for a good daycare in the Brandon-Riverview area for our 3 years old twins and, in our research, we found this facility in Brandon has 3.2 stars out of 5. When they started in May there were 2 teachers in a classroom that have 2 behavior problem kids, currently, there is only 1 teacher that managing a class of 15 kids including these 2 children. Due to this cause, accidents are pretty common, and even more if for their ''educational programs'' they are using real tools like screwdrivers for teaching purposes...'' unrealistic''. The staff is the worse and more unprofessional you will find in the states, from their current director to the teachers and the former director. My daughter got her face stamped to the wall by one of the special care kids, resulting in a broken bleeding nose and nobody called to us, they were definitely trying to hide what happened. We took her to the hospital after picking them up.
I don't know who is reading this review but please, keep your kids safe and away from these kinds of places that certainly jeopardize the integrity of your children. Don't make the mistake that my wife and I did.

This is the worst place that I have ever been. The things they do to these kids are awful. There are cameras, but they dont work. The boss is lazy, mean, and does not care about anything. She lets her employees do whatever, they dont send the kids home when they are sick, i personally can say take your kid ANYWHERE BESIDES THIS PLACE!

Kayla, i really dont like you

I enrolled my 1 year old in KinderCare after COVID restrictions were released. The childcare workers did not show any compassion or patience with my child. I witnessed him placed at a table facing a wall by himself while the other children played "bubbles." The worker suggested she was allowing him to decide to play when he was ready to join the group. I also witnessed that worker sit my son along an isolated wall while he cried hysterically. I don't believe such a punitive approach is effective when dealing with a 1 year olds needs.

The staff were polite but ineffective.

Nothing like indoctrinating 3 year olds with LGBT "truth" so they can judge and exclude everyone who doesn't think like them. No diversity of thought.

I have been with this center for almost 2 years. I have state funding due to my child falling under foster care guidelines. The center is very aggressive. They told me my child could no longer attend while I was getting things worked out with the state, while I was in communication with them every step of the way during the renewal process. They send passive aggressive emails ALL THE TIME about unloading funds. Saturday was October 1, because I hadn't had time to call and release the funds & today is only the second business day of the month, I had planned to today. I received an email that states my child cannot attend ONCE AGAIN until funds are unloaded. Really? They have never not been paid, usually it's very timely but this is the 2nd time in 2 months this Teresa thinks its okay to drop threats and bully the customers. That is poor customer service and if that is how she treats people, they should consider replacing her with a better person more capable of being the "face" of the Franklin site.

Actually I liked the KinderCare app and I thought I can see her through the photos they put there. But my 7 months used to get sick there so frequently. I thought it's not right to send her when she is having runny nose, etc. I couldn't go on work on these days and it's like she took more than week to recover. So I was expecting atleast her week charges would get waived off.
Plus There were plenty of other kids who were sick we could figure it out just by seeing. They don't deny them to come or don't have any policy or so.
I believe Being professional is different than being commercial.
Parents like me who don't have options to put their child in safe hands and not have family around to babysit. They should stop taking advantage of them so much like this.

We had to withdraw our child from the kindergarten program( KinderCare Mundelein 695 S. IL Route 83, Illinois) because it is not accredited by the State of Illinois, and the director did not tell us the truth. She told us it was recognized, and the teacher would prepare our bilingual daughter, born after September for the first grade readiness test. The teacher never did it and was not aware of the test in our public school ( she is young and has no experience at all). She was not communicative. She did not reply my husband' s email or phone calls until we complain. She did not give us feedback about our bilingual child's progress until she had to take the readiness test. We complained more when the teacher gave us a poor report card written in pencil. There is no appreciation, not the teacher's signature and not our daughter's attendance. Awful, we paid a lot ( about 1400 dollars per month). Our daughter failed the test but the director did not care. She called me for the check!

I have used 3 daycare centers since my baby was 2 years old and the first two were just horrible. I almost decided to stay home and quit my job because I couldn't find anyone I could trust. My friend suggested kindercare because at least those centers have to pass certain guidelines to be a part of kindercare. I decided to try them before I gave up on the entire daycare concept and I couldn't have been happier. I know every center is independently run, but our center is run by a great woman and I would recommend anyone who is looking for a daycare to at least check out their local kindercare.

They discontinued my two children's care over covid reasons. They are focused heavily on gettting their money -erica and Angela who are the directors of this place could care less if you are a single parent struggling to provide for your family. Every two week during 2020 and 2021 they forced my children to quarantine. I am a full time worker which is impossible to ask off of work every other week when a new child exposes the facility to covid and had very little resources such as family members to help when my children were sent home due to a cold. They used my personal medical information was a violation to their policy when i didn't even have to disclose it to them & they used that for a way to end my children's care. The directors are both fake at this location. They promised me a meeting and instead out of nowhere by email discontinued by kids care. My kids are both great kids and didn't deserve this and have been struggling without there stable routines and teachers/friends that they loved being with everyday. Location WestLake Kindercare Erie PA

My boys have been going to Kindercare Orem since they were infants. I have never had a concern with their teachers. However, the tuition rates keep going up which is extremely unfair for a single mom like myself. The director, who held the daycare together, has left. New employees are being hired. The daycare is NOT the same. The nw employees are not friendly and I feel that I cannot have a simple conversation with them without feeling like I am annoying them. They take care of my percious boys and it is extremely important that I have some sort of relationship with them, as any parent would feel! Prior to the director leaving, I strongly felt that the daycare was like family. Not anymore. Another frustration I have is that on numerous occasions, I have witnessed the daycare putting prefect good items into the dumpster! This infuriates me beyond belief. I have even told them many times that I will gladly take everything that is not wanted and donate it to the MANY of places that take donations. It is clear that they are unwilling to help the world in regards to homeless childern or whoever else could use the perfectly good items being thrown out. I don't want to take my boys out of the daycare because they have their friends and have grown with the other childern around them. But at this point, I will have to start looking elsewhere. I have mentioned my concerns to them and they do not care. What a great daycare. Not.