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KicksNews Reviews Summary
The company appears to struggle with significant customer service challenges, as numerous reviews highlight a lack of timely communication and support, particularly regarding order tracking and email responses. Customers express frustration over receiving incorrect products and difficulty in addressing disputes, leading to a perception of unreliability and potential scams. While there are no positive aspects noted in the reviews, the overarching sentiment reflects dissatisfaction and mistrust. To improve its reputation, the company should enhance its customer support infrastructure and ensure product accuracy to foster greater customer confidence and satisfaction.
This summary is generated by AI, based on text from customer reviews
No response to email PayPal Said package was delivered Wednesday the 5th didn't get a tracking number till Friday the 9th from PayPal damn package grew legs and walked off my porch or must have gotten stolen. #WhoKnows ( I Didn't receive any shoes just got scammed out of $99.99) tried disputing it on Paypal and got denied. Don't Order From This Site.
Do not order from this site they are scammers. Shoes sent were not what was pictured on the site. Take forever to reply to emails. No phone number to call just via email.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members