The Keyless Locks Store
business logo of The Keyless Locks Store

The Keyless Locks Store

Overview

The Keyless Locks Store has a rating of 3.9 stars from 381 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with The Keyless Locks Store most frequently mention customer service, fast delivery and great product. The Keyless Locks Store ranks 1st among Home Security sites.

service
32
value
63
shipping
62
returns
2
quality
65

Instant Feedback

848 reviews
+13
Sponsored message from The Keyless Locks Store
Free shipping use coupon code: SITEJABBER
Get Offer
How would you rate The Keyless Locks Store?
grey star
grey star
grey star
grey star
grey star
New York
1 review
0 helpful votes
Follow Julius D.
Unfollow Julius D.
Send Message
Share Review
Report Review

Great service
January 14, 2016

Very happy with customer service. Needed expedited service and you came thru. Much appreciated. Good product at a good price

Date of experience: January 14, 2016
Sandra W. The Keyless Locks Store Rep
over a year old

Hi Julius D. Glad to hear it! Thanks for the review. Did you see the discount coupon we sent you on your packing slip for your next order?

Canada
1 review
0 helpful votes
Follow Bill K.
Unfollow Bill K.
Send Message
Share Review
Report Review

My rep Sandra did a fantastic job assissting me and answer questions. We got the right product on order
For my job. Its installed and Im loving it

Date of experience: March 29, 2018
Alabama
1 review
0 helpful votes
Follow Bryan L.
Unfollow Bryan L.
Send Message
Share Review
Report Review

Excellent Online Experience!
April 16, 2015

Everything with this order went smoothly. I am not one who typically feels comfortable with online ordering, but this experience was a pleasant one.

Date of experience: April 16, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

So nice to hear that! Thanks for letting us know.

Maine
1 review
0 helpful votes
Follow jeffrey R.
Unfollow jeffrey R.
Send Message
Share Review
Report Review

Lockney 2210jb
May 13, 2020

Good service and quick shipment.
Why am I required to type in a minimum of 50 characters to be able to submit a review?

Date of experience: May 13, 2020
Texas
1 review
0 helpful votes
Follow Mr. Q.
Unfollow Mr. Q.
Send Message
Share Review
Report Review

Great lock, prompt shipping!
November 28, 2020

This is the second one I have bought for our gated community, and they are bulletproof. Great experience with the quality and the service!

Date of experience: November 28, 2020
Texas
1 review
0 helpful votes
Follow Cynthia L.
Unfollow Cynthia L.
Send Message
Share Review
Report Review

I didn't like that the site tried to push me to PayPal. But the order arrived on time and the lock works on my sliding glass door.

Date of experience: August 19, 2022
Oregon
1 review
0 helpful votes
Follow isaiah Q.
Unfollow isaiah Q.
Send Message
Share Review
Report Review

Everything went perfect shipping was super fast
February 7, 2022

This was the second keyless keypad I installed and it was very easy to understand. I love these locks.

Date of experience: February 7, 2022
New Jersey
1 review
0 helpful votes
Follow Collier R.
Unfollow Collier R.
Send Message
Share Review
Report Review

Ordered a Lock
October 14, 2019

Customer service was Very helpful and answered all my questions. Got the lock ordered and its on its way,

Date of experience: October 14, 2019
Virginia
1 review
0 helpful votes
Follow Conrad Y.
Unfollow Conrad Y.
Send Message
Share Review
Report Review

Conrad Yanguba
June 20, 2018

Sandra was very knowledge about the product and made the decision to purchase very easy for me. Great resource!

Date of experience: June 19, 2018
Canada
1 review
0 helpful votes
Follow Louis d.
Unfollow Louis d.
Send Message
Share Review
Report Review

Simple and efficient
July 26, 2018

Web site contains all the information I needed, including delivery in Canada. I just ordered and delivery was prompt.

Date of experience: July 25, 2018
Georgia
1 review
0 helpful votes
Follow x E.
Unfollow x E.
Send Message
Share Review
Report Review

Accurate Template Needed
January 15, 2020

Unable to print template to scale resulting in order being of no use and not able to return due to your corporate policy.

The Keyless Locks Store attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 16, 2019
Canada
1 review
0 helpful votes
Follow Avtar K.
Unfollow Avtar K.
Send Message
Share Review
Report Review

Excellent service
November 2, 2017

I would recommend this store for locks. They are very helpful. If you need help they will explain you step by step. Thanks

Date of experience: November 2, 2017
Arizona
1 review
0 helpful votes
Follow David P.
Unfollow David P.
Send Message
Share Review
Report Review

Great Product and Outstanding Service
September 11, 2023

I called in, and the sales department was great in meeting our needs.

Date of experience: September 11, 2023
Illinois
1 review
0 helpful votes
Follow Tanglewood H.
Unfollow Tanglewood H.
Send Message
Share Review
Report Review

On phone/online experience with Sandra
April 10, 2015

She did a great job with me helping to determine my needs, investigating options, and leading to a proposal for a solution. Thanks for that Sandra!

Date of experience: April 10, 2015
Sandra W. The Keyless Locks Store Rep
over a year old

Glad to hear I was able to be of help. That's what we're here for!:-) Thanks for letting me know.

Washington
1 review
0 helpful votes
Follow Robert W.
Unfollow Robert W.
Send Message
Share Review
Report Review

Purchase experience
November 10, 2022

It was a little hard to place the order and pay for it!

Date of experience: November 10, 2022
Pennsylvania
2 reviews
0 helpful votes
Follow Ray N.
Unfollow Ray N.
Send Message
Share Review
Report Review

Overpriced
July 21, 2017

They charge $8.99 for 4 screws so the lock would fit a thinner door - ridiculous. They should be included with the lock.

Date of experience: July 21, 2017
California
1 review
0 helpful votes
Follow Ken S.
Unfollow Ken S.
Send Message
Share Review
Report Review

Happy as a 5-Star Review
March 3, 2020

Had a problem with software CD & Rebecca came to my rescue with 1 email. Problem solved & customer for life gained. Thank you Rebecca.

Date of experience: March 3, 2020
Massachusetts
1 review
0 helpful votes
Follow David W.
Unfollow David W.
Send Message
Share Review
Report Review

Great service
September 18, 2017

Fourth lock we've bought from this site. No complaints! Need to add some more characters to this review, but I have nothing more to say!

Date of experience: September 18, 2017
Texas
1 review
0 helpful votes
Follow David V.
Unfollow David V.
Send Message
Share Review
Report Review

Great Response
February 21, 2016

Easy to order as a first time customer & prompt delivery time. Couldn't be happier. I would recommend your company to others.

Date of experience: February 21, 2016
Sandra W. The Keyless Locks Store Rep
over a year old

Hello, David V., Thanks for the review. We appreciate it. Glad you are happy. That's our most important goal! Hope to do business with you in the future as well. Best regards.

California
1 review
0 helpful votes
Follow Mello b.
Unfollow Mello b.
Send Message
Share Review
Report Review

Feedback...
April 5, 2018

We were extremely pleased, we received out order within 3 days and was exactly what we needed.
We will use again.

Date of experience: April 5, 2018