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  • Ketogenikslab

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Overview

Ketogenikslab has a rating of 1 star from 7 reviews, indicating that most customers are generally dissatisfied with their purchases.

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Top Critical Review

“BUYER BEWARE!”

Marilyn K.
2/22/20

In early January 2020, I ordered my free bottle of Ketogeniks and a free bottle of detox also from Ketogeniks. The only cost was a modest shipping charge. Then In February, I received and was charged $179.86 for bottles I did not order. Nowhere in the advertisements did it say that this was a subscription. There were no accompanying papers in the shipment I received! Calling them many times is an extreme waste of time and effort. If I could give them a zero or -5 rating, I would.

Reviews (7)

Rating

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Thumbnail of user marilynk104
1 review
8 helpful votes
February 22nd, 2020

In early January 2020, I ordered my free bottle of Ketogeniks and a free bottle of detox also from Ketogeniks. The only cost was a modest shipping charge. Then In February, I received and was charged $179.86 for bottles I did not order. Nowhere in the advertisements did it say that this was a subscription. There were no accompanying papers in the shipment I received! Calling them many times is an extreme waste of time and effort. If I could give them a zero or -5 rating, I would.

Thumbnail of user marlenen16
1 review
6 helpful votes
February 1st, 2020

I ordered this product in Jan. 2020, paid for the shipping and handling. Today I saw 2 charges pending on my bank account $89.82 and $89.84 I thought they were sending me another shipment. I called to cancel and asked for
A refund. I was told the shipment I received early Jan. Was not free. It was a 14 day free trial, after 14 days if you have not cancelled then you will be billed for the full price of the item. The person I spoke with said he will re-enburse me $40 for each item and cancel further shipments. We shall see. Marlene

Thumbnail of user karent142
1 review
4 helpful votes
January 26th, 2020

In early January 2020 I ordered my free bottle of Ketogeniks and a free bottle of detox also from Ketogeniks. The only cost was a modest shipping charge. I figured if I liked the product I would order more. The company charged me $179.66 on 1/18/20 and not only did I not request additional product, but I did not receive any more product from the company. I tried to call the help number, but the call was cut off after being on hold for over 20 minutes. I then emailed the company and also disputed the claim to my credit card company. Do not purchase anything from this company by this or a similar name. False advertising! No where in the body of the ad is there any mention of future charges. Buyer beware

Tip for consumers:
Don’t fall for the ad which I saw on Facebook. The name might vary, but it’s the same scam

Products used:
I did not try the products because I wanted to discuss the usage with my doctor

Thumbnail of user gregc321
2 reviews
3 helpful votes
January 28th, 2020

The same thing has happened to me as the previous review from Karen. I was charged for over $170.00 and I have emailed and made multipe calls. On hold all the time and cannot leave a message.
Greg

Thumbnail of user tanyah153
1 review
1 helpful vote
March 28th, 2020

This company uses the Shark Tank and other doctors to FALSELY back them. I saw that and they were offering your 1st bottle FREE just pay shipping! Well they ripped me off, sending me the 'FREE' item. Yet, they charged me almost $ 50.00. I went through my bank. They couldn't do anything, bc this 'company' covors their tracks. So then I called Keto. I was being very nice about asking for a refund, my bottle had never been opened, and I explained I had ordered the product when I was hit by a car and received a tramatic brain injury and was in the hospital (which is true) when I ordered the 'FREE' bottle, since I gained alot of weight after the
Accident. I explained how I had no idea what I was really ordering ( due to my brain injury) and asked them if I go pay for the shipping to give it back and they refund me. The little foreign guy was rude and speaking over me and continued to deny me a refund. So, I asked for a supervisor and he hung up on me. I continue to try to call them and now he won't answer the phone! WTF! So, I am out 50 bucks and they continue to Rip innocent people off. They are always changing their website as well, and using other bottles that the name has been changed a little and a different lable. ****STAY AWAY*****

Thumbnail of user philc150
2 reviews
0 helpful votes
March 30th, 2020

Bought this product 3/9 and in came right away but with no literature. My husband started taking the capsules and so far nothing has happened weight wise but today noticed I had two charges on my credit card. I called the company number on my receipt and the lady told me I had exceeded my 14 day trial without notifying they so I was charged full price for the product. I told her I did not know I only had a 14 day trial. My reciept, shipment notice did not have my statement saying it was 14 days. I thought with 30 day worth of capsules I had the 30 days to try it. I have checked everywhere and cannot find any 14 day notice. I got $40.00 refund for each bottle (there were 2) So I paid for the Detox and Keto. Only allowed per company policy. Was given a web address to find the 14 day policy and that web page will not come up at all. DO NOT BUY THIS PRODUCT FROM THIS COMPANY.

Thumbnail of user liselottem
1 review
6 helpful votes
March 31st, 2020

This promotion is a SCAM the person behind it is going to take your credit card to make recurring payments! The offer said just pay shipping for a 30 days bottle and then they are going to charge you $89.84 for the Detox and $89.82 for Keto. And they are going to make recurring payments. They don't have a website or customer service number.

Esta oferta de 30 días sólo paga shipping es totalmente falsa. Luego van a debitar tú tarjeta $89.84 y $89.82 por cada frasco. Y van a realizar pagos recurrentes. No es una compañía es una persona en Shopify Adan Ramirez.

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