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KEH Reviews Summary
KEH has a rating of 4.7 stars from 21,976 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with KEH most frequently mention excellent condition, customer service and fast delivery. KEH ranks 1st among Camera sites.
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KEH is my go to source. Once I found and tried them, it was vendor lock for me. As a professional commercial photographer, 35+ years, I've seen most of the camera vendors, some good, some scammers. So when I need equipment now, I research the item, and then jump on the KEH website and hopefully find what I need, place the order, and have it in a few days. I have bought and sold and am fully satisfied. (Shhhh! Here's a little secret, between us, the equipment I've purchased was in better condition than indicated. I know they can't say it was perfect, but I can. Fact!) So when a pro or friend asks me about camera equipment, I give them the KEH website, and they are good to go. True story, had a camera on a tripod at an event, that was knocked over. Camera OK, $1200 current retail, lens destroyed. Replaced it from KEH for $187. Yes, you read that correctly. Enjoy your NEW equipment!
The quality and delivery has always been good and I will buy from KEH again
KEH has gone downhill over the past several months. I've purchased several good quality legacy lenses for reasonable prices in the past. But for the past several months, the legacy lens selection has been dominated by bargain and ugly lenses. When good legacy glass becomes available, they're priced almost as high as premium new lenses. Why would I buy a 30-year-old Minolta lens for my Sony cameras when I can get a new Carl Zeiss for a hundred dollars more in some cases? I understand the dynamics of supply and demand on price. KEH's lack of supply has driven the prices too high. I've turned my focus to ebay, Craigslist, and estate sales now instead of KEH.
I have been very satisfied with several different purchases over several years.
I have bought many items from KEH, starting around the early 1990s. Most of them were as described, but a couple weren't but there was never any trouble returning the item for a refund.
Any repairs were handled fairly and professionally.
I really appreciate the warranty, so you at least have some feeling of security about buying a used item.
As time goes on, it seems it is harder to find what I am looking for, but I suppose that is just part of the transition to digital.
KEH is amazingly great! I do a lot of 35mm film photography and I always, up to and including always, find exactly what I'm looking for. I don't know how you do that but please keep doing it!
Keh is a great way to get excellent condition, top optical quality, older lenses for a fraction of what new lenses cost. If you can live without the latest and greatest you can save a lot of money - or if you're like me buy a lot more gear within your budget.
I have bought used lenses and some accessories over the last two years. KEH is the first site that I shop and if they have the item I am looking for, l look no further. The quality of the items I've purchased have always exceeded their rating.
Good experience overall. Most of what I have purchased has been what I expected. The one exception was a lens that didn't come with caps, but that was my miss in reading the specific description. As inexpensive a thing as they are, I just assumed they were included. Just be sure to read fully item descriptions and order any needed accessories that might not be included with the item.
Over the years I have purchased a ton of Leica & Hasselblad equipment from KEH. The grading system used by KEH is extremly conservative: Example if shown as Excellent I would rate as Mint, but I am not qualified to grade or appraise. The packing is outstanding as I think the boxes could survive being thrown out of an airplane.
Very professional site that's easy to navigate. Very knowledgeable and friendly staff.
I am very satisfied with the product quality and the great customer service and fast shipping that KEH provides.
I have been doing business with KEH for about 20 years and I have always been satisfied with the products, price and service. I have purchased three generations of equipment from KEH and everything has been clean, in good working order and just as advertised.
I've been buying from and selling to keh for at least 15 years. Their grading is very conservative. EX is like a new camera or lens, and even a BGN camera or lens is in top working order. Their prices are reasonable. They have a good return policy, and they give a warranty. Keh is the first place I go for used photo gear, and I recommend them to others.
I have been buying at KEH.com for last 8 years. I am completely satisfied with the buying process & product performance. Their ratings are indeed conservative as reported on various photography sites. One can confidently buy from them. I am happy to recommend KEH as the best source globally for used gear.
From the business
Buy & sell used photography equipment at KEH Camera online store. Save up to 40% of retail and get a 180-days warranty! Financing options available.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members