business logo of Karhu
1.8

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Karhu Reviews Summary

Karhu has a rating of 1.8 stars from 5 reviews, indicating that most customers are generally dissatisfied with their purchases. Karhu ranks 59th among Athletic Shoes sites.

service
3
value
3
shipping
3
returns
3
quality
3
Australia
1 review
0 helpful votes
Follow Jordan M.
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I ordered 2 pairs of shoes from https://www.karhushoeaustralia.com/ and recieved a pair of sunglasses instead.
I contact karhu directly later to realise that this is a FAKE website.
DO NOT order from this website it is a SCAM

Date of experience: May 23, 2023
Australia
1 review
0 helpful votes
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I purchased shoes and a tshirt and after 3 months still no delivery.

I have asked multiple times but they will not provide a tracking number. They offered to refund me 50% of the purchase price when I have received 0% of my purchase. It is the worst customer services I have EVER experienced with no exaggeration.

Shocking! Do not buy from their online store. Shoes are great so if you want some get them from a local retailer.

Date of experience: June 13, 2022
Kentucky
1 review
0 helpful votes
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Bad experience
April 6, 2022

As other sites have stated, be cautious buying from them. Shoes took over two weeks to arrive, were too small despite being the same size as other karhu shoes. The promised return label has to be requested and they charge $5 for restocking. And there's no place on their site as far as I can tell to leave a review. Bad experience.

Date of experience: April 6, 2022
Finland
1 review
2 helpful votes
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Many weeks passed after I placed my order. I received no tracking number.

Customer service told me that the package wasn't delivered to me for unknown reasons, and they would not give a refund until it was received back to them.

PayPal found in my favour pretty promptly (unsurprisingly) and refunded me.

Safer option to buy in-stores.

Date of experience: November 19, 2019
California
4 reviews
10 helpful votes
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Satisfied
November 3, 2018

I was very hesitatant to buy them just because I was afraid I couldn't pull them off but they are probably my most prized possession now and I am in love with them! Best purchase I've made for shoes!

Date of experience: November 1, 2018