I love these knives. I ordered the 13' knife and it's awesome, except the box came broken. How can I get a replacement box, because that's where I keep my knife.
Thank you
Your computer system was very user friendly.
Excellent experience I really do not have anything else to say. I have used your site twice now and have been very pleased.
I have all your knives... at least I think so... and they travel with me where ever I go... friends are amazed at the quality and ease of use of whatever I use them for...
I ordered a set of knives weeks ago and havent even received tracking information. If l knew it wouldve been this difficult to get a set of knives online l would never had bought them.
The boxes in which the knives were shipped were defective in that the screws in the hinges did not hold you did replace the boxes but it was a lot of trouble
Dear Carl T,
We are deeply saddened to hear of your experience but thank you for taking the time to share your review.
We have been delighted to hear that you have received your replacement boxes, however, we do again apologize for the inconvenience caused.
As such, we have sent you a private email with a unique gift card code and would be honored if you would allow us another opportunity to demonstrate our exceptionally high-quality products.
Please let us know should you have any additional questions for us, as it is an honor to serve you.
Kind Regards,
Kamikoto
I've had nothing but excellent service with Kamikoto. Their products are 2nd to none and have purchased multiple sets. I enjoy using their knifes everyday.
Love it and highly recommend them. They have easy and understanding customer service.
Kamikoto are our daily use knives and they are our forever knives! We had such a wonderful customer service (not something we normally experience in the US). Truly crafted to last forever!
I recently purchase the 13" knife as an addition to my quality everyday use knives. I have not been disappointed with the blade quality of all kamikoto blades I have acquired.
Quickly resolved my issues. Great products. Knives work great, look beautiful
Excellent communication from Kamikoto as far as deliveries are considered
You can feel the quality in these knives as soon as they touch your hand
Very happy customer here!
Very comfortable grip, the blade is sharp and the cut very smooth. The wet stone is made of good quality material and do not mark the knifes. Definitely a good buy.
I started buying just one to try. And ended getting the whole collection. Customer support is the best. Very good value for the money
The single edge blades are reliable and remain sharp longer than other knives i own.
My wife is a chef and good for these knife first at home.
Great knives. Box latch needs to be improved. Small screws fell out after a couple of openings. Knives very sharp
Dear Mr. Chad T,
Thank you for taking the time to share your review.
We are very saddened to hear of this entire situation, however, are grateful to know that your knives arrived in excellent condition. We take pride in providing the highest quality orders, which includes both Knives and their Storage Boxes.
We have messaged you privately about arranging an expedited replacement storage case.
We are truly thankful for your order and will work tirelessly to rectify this issue for you.
Kind Regards,
Kamikoto
Nice knife a little a heavy. This 100 characters are you people out of your damn mind bite me Please.
Dear Mr. Victor L,
Thank you for your review.
We are delighted to know that you are enjoying your knife. We are saddened to know that you find our Kamikoto knives to be a little heavy, we are truly hopeful that this will ameliorate with time and greater familiarity.
Please do let us know if you have any other questions, as it is an honour to serve you.
Kind Regards,
Kamikoto
You will not regret buying it. Try to believe it. I had many different knife this one is exceptional..
Wonderful set of cutlery! One suggestion for you though: Have storage rack for ready access... just a thought
Just what I wanted for my kitchen! I have six other of their knives, wanted to round out the set with this long blade one.
Overview
Kamikoto has a rating of 4.7 stars from 211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Kamikoto most frequently mention customer service, best knives and wooden boxes. Kamikoto ranks 2nd among Knives sites.
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members
Dear Mr. Jack,
Thank you very much for your review.
We are terribly sorry for the inconvenience we caused you.
We have escalated your case and re-shipped your item accordingly.
Any additional information has been sent privately to you.
If you have any other questions, please do not hesitate to contact us.
Best regards,
Kamikoto