Kaaum

Stay away from Kaaum! Ordered cell phone wallet from them June 17 with website that says product will arrive in 2-3 weeks. July 15, no product. Emailed and their response was, "Be patient, if you don't get it by July 30, we'll refund". July 31 reached out, no refund. Filed case with PayPal, they gave them more time. Item arrived Aug. 11, cheap as all get out. See photo. Filed case with PayPal. They offered refund if I send it back. Sent back to address on package received from Hebron, KY. Vendor requested I send to China (which would cost more than the $24.95 I paid for the product). So, now they have my money and the returned product and paypal won't do anything. The post office would return it for 14.95. Not pouring more money into this company. Stay away from these cheap chinese products.

Do not be deceived by this company refund policy. I ordered and within 15-20min sent a notification to remove and cancel the transaction. The next day a message it is too late package sent
And they charged an unauthorized transaction fee. I have to report as fraud to get my money back
Think 100 times before purchasing. Read other reviews FIRST... company lack integrity and other reviews state quality

Very Very Very cheap products. It looks nice valuable, comfortable on line. I paid about $47. When it looks $10 value.not comfortable. First time I bought a pair of shoes, without any writing anywhere: no "size" nor "made in". NEVER AGAIN. I just feel returning it but I don't have any time to waste. I consider that I lost the money.

Bought 2 pair of Ladies Spring sandals. Very cheaply made. The "leather" started peeling off the paper almost immediately'

I ordered shoes in December, just received them last week, might as well not of received them as I would never wear them, cheap tat would be kind to them, bedroom slippers would have better soles, and what should be leather is thin plastic, it's a good learning curve tho for me for if I had googled them before buying and seen these reviews I would never of been scammed like this, once bitten twice shy!

They sent wrong size and will not take responsibly or return. Very cheap quality. After constant emails they still have not agreed to return instead offered me a 5 discount on the next pair! Don't waste your time or money. The shoes look nothing like what's advertised.

Kaaum is not a very customer service friendly company. I purchased sneakers and sunglasses. Sneakers are ok but sunglasses came defected and when I ask for replacement or refund, they never got around to it. Emailed over and over. Customer service rep. Serena ignored my request to get my replacement glasses or refund. I sent pictures and had to help them find me with receipt. The product was defected. The lens pops out. Your could actually see gap that lens doesn't fit properly. They need to pay back the money they are stealing by not refunding customers and not replying to their emails.

Ordered a new cover for my Iphone. They don't tell you that it takes 4-6 weeks to arrive. No option to cancel the order. They are worthless and I strongly advise not ordering anything from them.

The company is a scam. Their shoe sizing is based on nothing you will see here in the UK from any reputable retailer and it is clearly intentional. I ordered shoes from them in a UK Size 12 and the pair I received were not even a Size 10 (despite the packaging stating Size 12). When I requested a refund or exchange they refused and then offered me a 'special deal' where I could pay even more to get the shoes in the size I actually ordered.

It is very clearly an intentional marketing mispractice and you should avoid this company like the absolute plague.

Very nice phone case unfortunately not much good for anything else. Once you have a couple cards in and some cash the case will not close properly. Also, what ever you put in it is extremely hard to get out. Appears well made but only useful as phone case.

All I can say is do not order from this company. They steal photos off of other legit companies to fool you into buying their less than trash knock-offs.

Please see attachment and you'll know how they mother$#*!ers are scamming honest citizen.
Ive got burned. Please do your homework before placing order thru these crooks.

There absolutely right, I ordered shoes got the wrong sizes, sent them back. Have not heard from the since, this was 3 months ago, I'm out $200.00 and the customer service sucks. I advise people not to buy a piece of thread from them.

I have been waiting for FOUR months for a pair of sandals. I am told repeatedly that they are in transit. Perhaps the are coming from another galaxy! They will not refund my money and there is no phone number to talk to a live person. I should have read the online reviews before I ordered as it is clear that this is a scam. Worst online experience ever.
LK

Ordered a pair of men's shoes, size 10.5, that took about 6 weeks to arrive.The shoes turned out to be at least a size 12, maybe 13, and of extremely poor quality. Seems like some kind of rubber, certainly not leather. NOWHERE on their website do they tell you that THEIR sizes do not correspond to U.S. shoe sizes! Responding to my complaint, they offered me a 10% discount on a replacement pair. Hah! I offered to return the original pair if they paid for shipping, and they refused this too. Really horrible company.

I bought two pairs of shoes from Kaaum but under the name of DANJUN ECOMM. LTD. And I waited months for them to arrive. This is because they are shipped in a container on a boat from Asia. When the shoes finally arrived I didn't like them. They are of low quality in my opinion and don't fit well. I tried to return them but to get my money back they need to be mailed back to Asia at my expense, and they need to be defective (which they determine, not you). You order them, you are stuck with them. I won't be wearing mine and I advise everyone else to stay away from this company, whatever name they use.

An article I bought was not as advertised. NO refund was forthcoming after seven months of dispute assisted by Paypal.
Avoid dealing with this company.

Ordered a pair of shoes 2 months ago, they keep sending me a tracking number that has no updates on the shipping companies website. I've exchanged several emails with customer services and their response is always the same... replying with the same tracking number that has no update. I deeply regret buying from here. I saw their advert on a trusted media network and thought they were legit. DO NOT WASTE YOUR MONEY ON THESE FOOLS

DO NOT buy from this Chinese based company, they sell third rate products that you can by in any dollar store.
The return policy stinks and they make it as hard as possible to make returns... YOU have to return to CHINA
They are not at all helpful

Bought same pair shoes on Amazon for $35 compared to $58 at Kaaum which was discounted from original price of $123. Returned to Amazon a similar type of shoe available at Kaaum as size did not fit. Had no problem with return or refund.

Do not buy from these people. Weeks since order, no contact no delivery nothing. When you search for your order on their website you can't even find it. Please stay away, pay more and use amazon or local seller. How do these people advertise on well known applications?

Junk - get something else it is not real leather of course and the stitching falls apart in under a week there are lotta better products.

I bought the iPhone 10 cover that holds my driver's license, health card, and credit card. No need for a wallet. Looks good, feels good, and the price was right. But with the delivery time being 6 weeks and not 2, and with such negative reviews I did begin to wonder. Definitely not a scam.