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Justicetactical.com has a rating of 3.5 stars from 2 reviews, indicating that most customers are generally satisfied with their purchases.
I added an item to my cart and left my computer before i could purchase. Later i was emailed 3 times with a 10% discount code to complete purchase. I returned to the cart and completed the order. Several hrs later, "Jeff Justice" emailed me the following response -
Our system screwed up and gave you the discount on the item and it was not supposed to. If you look at the screenshot attached to this email it shows that the discount does not apply. I don't know why this happened and I'm still trying to figure it out. I can't sell those at that price, I will lose money. Your order was canceled, and the credit card transaction was void.
Their mistake and the customer pays for it. Never again.
Tip for consumers:
horrible business, blames customer for its own pricing problems. cancels without warning and then states they can afford to loose money. one of the most unprofessional sites Ive ever seen.
Great customer service, speedy shipping, and awesome prices. I will be continuing to shop with Justice tactical.
Gain trust and grow your business with customer reviews.
Our system screwed up and was giving the customer a 20% discount. The customer was entitled to the 10% discount that he was emailed. The customer was not blamed for anything. It clearly states in our email "Our system screwed up". We have had thousands of orders and handled thousands of customers. This is the first time this has happened and truly sorry! We can't be perfect all the time, but we sure try.