JustAnswer

I was surprised to see that I was charged $2.00 for one e-mail and $66.00 for another in minutes of finishing with JustAnswer.Is this common practice? Othewise the people I dealt with were very helpful. I went through UPS World Wide Shippers and did not expect extra charges.
Thank you
Marie Devine.

The problem started with the national FB outage earlier this week. Then in trying to connect back into my account, FB locked me out. It took talking with someone twice, but the link that you sent allowed me to resend a picture of my drivers license to FB. They approved my identity and allowed access to my account. Happy ending.

I finally had to contact the company, to find out that the UPS number was wrong because they did not send me the items because my credit card wasn't good anymore, but nobody did contact me to let me know about the problem...! So you guys did an excellent job but nobody could give me the good answer, so eventually someone suggested that I should contact the company, just to find out that they never sent me the product because of this problem with my credit card...!

Did very well. Accomplished what I needed. Issue taken care of. She was very polite and informative

Good. Been trying to get out of some items on the line. Mainly TV companies. She taught me well

Just wanted to know the size of my older Refrigerator the size was Not indicated on the Label, so I Googled it and was sent to Just Answer where the 1st Tech didn't initially inform me; but I got a "Second Opinion" and That Tech provided the info promptly! Overall, if Google can't find the Info you're looking for, then check on justanswers.com! 😃👍😷

I was fortunate to connect with a very professional, kind and supportive medical individual. The guidance was immensely helpful. I will now contact my practioners for their records to help analyze my ongoing health situation.

Brandon was lovely, thorough and patient, but unfortunately all we did...did not solve my issue. I was a bit frustrated to find that i had signed up for a $30/mo service when the prompt was originally a $5 charge for the advice...and I had to go thru the site to find out how to cancel. I felt it was a little bit of a trap to join the service.but was happy I was able to cancel once deemed unnecessary

While I was signed into my network at home, Cody helped me use iphone, laptop and router to finally retrieve my password.

Got an email from doctor telling me what over the counter drugs I could use for my parakeet with a sore toe.

Next day they found a bird vet.

My property is equity in an Entertainment business which is about to go into liquidation. I probably didn't ask the correct questions but the answers to the ones I did ask were helpful and the lawyer encouraged me not to give up.
Some next-steps advice was also given. The COVID -19 scene has likely put others in a similar situation. Pamela

How good the platform is depends more on how clear you will define your case. Do some work in advance.

I hope you used JustAnswer for quite quite a few of my legal questions. The response is always fast. I'm impressed by how much expertise is on tap.

Debra, a lawyer, was very quick to respond to my question on child support and it's guidelines, giving me the answer I was looking for. I would highly recommend this route to getting the professional help you need quickly and at a low cost.

Thank you Debra!

The $46 seemed hidden to me - what's the point of advertising $1 when it's actually $47 upfront? I don't like that. However, I did appreciate the fast connection to a provider (though I couldn't tell if it was a robot or not) with quick answers about my painful, red eye.

My sweet bunny hurt her eye and the doctor was such a great help. Being able to send photos/video was a huge bonus! Thank you for your help!

I find it convenient. To have answers this way. I am reading some conversations from the web and I find some experts really go through lengths to explain with passionw. I also like if an expert would say he is not knowledgeable on a particular region's l laws. Awesome.

I needed additional information and there was a PERSON and no waiting to clear up my issues. Most patient and accommodating unlike my efforts with other so called help lines.
Randy S.

I had an older TV that would not power up at all, despite following owner manual instructions, resets, etc. I did not know what the problem was, the cost of a repair would be or if I should purchase a new television. Just Answer provided me with an intelligent opinion of what the cause could be and what a historical price for repair might be. When I asked them further for a recommendation based on all the discussion, they then directly suggested I not seek repair and instead shop for a new product as the most economical decision. Despite that, I did have a technician come in to diagnose the problem and he determined what part failed and that indeed a replacement part was no longer available. Conclusion: the TV is dead, the technician only cost me $49 to confirm what JustAnswer provided me in the first place, although without as much technical detail. Just Answer was reliable and responsive in my case. I'm grateful even though I'll miss that old TV.

My need was to understand the new jargon, new technology with obtaining a new desktop PC. JustAnswer provided the right person who provided clear answers and even recommendations. I am now able to wangle with the manufacturer on what I want and what price is best. The response time was very good. Thanks..

I had some issues with them at first, but customer service eventually made it right. They don' t do specifics, but more general help at least with immigration laws.

Mark really tried his best with several approaches but I am computer illiterate and had a difficult time trying to understand what he was talking about.

The items were very expensive when I first purchased them. Tony's estimation shows me that the items have gone up in value. I was impressed that Tony gave me options on how to sell the items--that was a plus; I did not expect it. Thank you!