Sitejabber Website Reviews and Complaints
  • Jobscan

Jobscan

Ratings On Other Platforms

Trustpilot
4.5 / 5
Corporate Values

Overview

Jobscan has a rating of 3.4 stars from 1,689 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Jobscan most frequently mention great tool, cover letter, and free trial. Jobscan ranks 14th among Resume sites.

Proactively asks for customer feedback

This company responds to reviews on average within 2 days

Positive reviews (last 12 months): 45.8%
Positive
27
Neutral
10
Negative
22
7
See all photos
How would you rate Jobscan?
Business's Favorite Review

“Cool tool”

Mark P.
11/13/20

It was eye opening to look at job descriptions more strategically. I ended up getting a job outside of the traditional application process, but I'm confident that I would have made some good traction using Jobscan.

See full review
Top Positive Review

“Simply great!”

Rashad I.
12/6/20

Useful insights, advises and resume feedback. It helped me to get a job! Very easy to use and very clear outcomes - highly recommended for anyone who is job hunting. I regret I didn't know about this great tool earlier.

Reviews (1,689)

Rating

Timeframe

Other

Reviews that mention popular keywords

job description (63) job search (28) job seekers (20)
Thumbnail of user angelinaa95
1 review
1 helpful vote
  • Send Message
January 30th, 2024

UPDATE - I realized I made a mistake when I originally uploaded my resume. I didn't include a job description, I uploaded a link only and it gave me a false low score. I didn't realize I changed it when I signed up. The tool is helpful in pointing out how to tweak your resume. Before I started I was a 60-70% match and after I was a 90%+ match with a few short tweaks. If you use it right, it will save you a lot of time.

Products used:
Resume Scanner + Cover Letter Scanner

Service
Value
Quality
Thumbnail of user djafarikilongoj
1 review
0 helpful votes
  • Send Message
March 12th, 2024

Kindly Rewrite my CV according to ATS standard because I'm targeting to apply for Operations Officer position.

Tip for consumers:
No

Products used:
Jacket

Service
Value
Shipping
Returns
Quality
Thumbnail of user nuri906
1 review
0 helpful votes
  • Send Message
November 14th, 2023

Jobscan provides helpful, detailed insights, which is critical for your resume and cover letter to be ATS optimised. It was easy to use, and I greatly improved my CV and cover letter according to its recommendations. It gives you a multifaceted view beyond just the wording or phrases check, so I still had a lot of flexibility to adjust my documents to fit my voice.

Service
Value
Quality
Thumbnail of user mattg659
1 review
1 helpful vote
  • Send Message
November 10th, 2023
Verified purchase

Recently subscribed to service and am very pleased. This is exactly what artificial intelligence should do. Thousands of comparisons of words and objective scoring to tell you how to improve.

The cover letter writer has been giving me nearly perfect suggestions that require almost no edit before submitting. I simply make them a little shorter and copy, paste, and submit!

Thumbnail of user jaumea1
1 review
0 helpful votes
  • Send Message
February 24th, 2024
Verified purchase

From 0 to 10 in minutes I could beat the bloody robotic system for recruiting or at least optimise my chances! Thanks a million

Thumbnail of user aliciar505
1 review
1 helpful vote
  • Send Message
November 7th, 2023
Verified purchase

This product is amazing and the price is really worth it. This tool helps get your resume ready for the ATS scans and has so many other features. One feature I wish it had was when you obtain another interview it didn't overwrite the initial interview details. Otherwise I have recommend this product to many fellow friends who are looking and others who have never heard of the product. Game changer!

Thumbnail of user sherriw283
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Jobscan has (at least) two tools that strengthen my applications: The Scan tool compares your application materials (resume, cover letter) to the job posting and returns a score that measures how well your application matches the posting. It then identifies the words and phrases that you can add to improve that score. Power Edit is similar but let's you edit your resume within the app and shows the change in you match score with each edit you make. I've had resumes that start at 38% and improve to 84%!

Using Jobscan, I feel more confident that my applications will pass the ATS and be seen by real humans who will hopefully set up an interview.

Thumbnail of user guha.tania
1 review
1 helpful vote
  • Send Message
February 29th, 2024

1. It is helpful in tailoring the resume following job description.
2. The AI generated suggestions are very helpful in providing weightage to the resume

Service
Value
Quality
Thumbnail of user tonym1549
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

This took has been a lifesaver. So easy to use and helps guide me. The best part was that they offered a free webinar session showing updated features and how to best utilize the tool. One of the best events I have been to. It has helped me shave time off of applying for jobs and understanding all the features.

Thumbnail of user colet92
1 review
0 helpful votes
  • Send Message
February 7th, 2024
Verified purchase

Until ATS can be enhanced with semantic modeling, we are at the mercy of making sure we "strategy initiatives" on one resume and "strategic initatives" on another. Jobscan does a great job of pointing out the keywords for hard and soft skills in the job posting, and where you might have skill gaps.

Thumbnail of user jennyc792
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

I would like that you analyse the CV in other languages too as Spanish because some offers for me are in this lenguage.

Thumbnail of user denissem112
1 review
0 helpful votes
  • Send Message
November 14th, 2023
Verified purchase

Jobscan makes my job search much more manageable and efficient. I feel confident when I submit every application, knowing I have done my best to match the position.

Thumbnail of user mylesc58
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Jobscan provides a good service for recent graduates like myself who are applying for a lot of role but no one is getting back to us. It helps me tailor my resume to pas the ATS system

Thumbnail of user foluo2
1 review
0 helpful votes
  • Send Message
November 8th, 2023
Verified purchase

Paid for 3 months but got a job in one month. Great tool!

Thumbnail of user adriana354
2 reviews
1 helpful vote
  • Send Message
April 13th, 2023

I work in SW which for a long time has been an employee's market. But recently things have swung back the other way, and getting that initial resume look or phone screen is not as easy as it used to be. I tried jobscan on recommendation of an article, and right away noticed I got more resume views, and calls. In fact one company I was never able to get a call from finally called the third time I applied, after using jobscan to up my score.

I also tried a professional resume writing service, and jobscan caught some changes made by the service that actually made the resume harder to parse. I don't use LinkedIn, but looks like they even have something that helps with that. I was more than happy to pay for the three months once the trial expired. I think the price was well worth it, and helped me get a needed edge in a flooded market.

Next time I'm looking, will definitely re-subscribe, great service!

Service
Value
Quality
Thumbnail of user michaelp5014
1 review
1 helpful vote
  • Send Message
August 31st, 2022
Verified purchase

A great tool to help vet the quality of ones' resume when applying online with systems that utilize ATS (applicant tracking system). You've got to get past the AI before human eyes are likely to take note and Jobscan may very well help! Good luck to all job other seekers out there! Oh, and I reached out to support and got a prompt response with an explanation!

Thumbnail of user mikem2804
2 reviews
2 helpful votes
  • Send Message
June 20th, 2021

This is an outstanding service, well worth the cost for unlimited premium scans. The results helped me gain unbiased insight into my resume and reveal the skills and strengths that haven't been adequately revealed to get a strong position match. Your first scan will explain volumes about why you haven't gotten responses in the past. Fast track your next job search. After making the recommended updates from JobScan I had 5 interviews and 2 offers in 48 hours.

Tip for consumers:
It is worth every cent the price paid.

Products used:
JobScan 3-month subscription

Service
Value
Shipping
Quality
Thumbnail of user jamesh321
James H. – Jobscan Rep

Awesome! Thanks, Mike!

Thumbnail of user bobl1041
1 review
1 helpful vote
  • Send Message
November 9th, 2023
Verified purchase

I bought the JobScan Premium. The Power Edit is the feature that is differentiator from your competition. But you need to reduce your subscription cost. It is too much for someone who has lost their job!.

Contact me for further discussion, please.

Thumbnail of user theloniousb
1 review
0 helpful votes
  • Send Message
February 22nd, 2023

First of all, the product is excellent. I was having a hard time getting interviews, and every single one I submitted after using the tool received a response--either a screening or an invitation to interview. Additionally, they make it easy to cancel once you no longer require their service.

Service
Value
Shipping
Returns
Quality
Thumbnail of user marshall.emmer15
1 review
2 helpful votes
  • Send Message
November 16th, 2023

I wont lie Jobscan is expensive as sin. At $80 a month it had to do a LOT to be worth keeping it around, especially in this economy. So when to my complete surprise I had a job offer before the 2 week free trial was out, its fair to say I was utterly shocked. Their system does a fantastic job of handling the obtuse tense requirements of ATS software keyword scanners. What I got the most mileage out of though, where the automated prompts about phrasing the key words found in the job post. The prompts were to the point and weren't too obviously AI generated like a lot of writing. I would still recommend rewriting them in your own words but they really help to get an idea of how to phrase what you have done in the most marketable manner possible.

Don't waste your time on the cover letter system though, its utterly useless and you really need to write a proper one yourself. A true solid cover letter is a full page not a single paragraph of the most obviously auto generated text ever put to paper. The system tries to take in your resume, match it to the prompt but it comes out soulless because frankly it IS. A cover letter is where you talk about why you truly CARE about what you do and the empty writing their AI puts out for these is glaringly obvious.

"Man dude why are you bashing a system you just gave 5 stars?" Because I am honest, to a fault and for the premium they are charging not making a big deal of its issues AND its features is negligent on my part.

In summary: JobScan is clearly a premium product that has fully delivered on its promise of a robust and technically sound resume builder with flying covers. While its secondary features like the cover letter builder leave much to be desired, its flagship features more than justify the giant price tag.

Overall I would rate the product a 90/100 would buy review. Should they lower the price or fix the cover letter system to be as sturdy as their resume system sometime in the future ignore any and all complaints I have made, throw your credit card at their face, and don't look back.

Products used:
I used the resume checker and the cover letter generator

Service
Value
Returns
Quality
Thumbnail of user pragand
10 reviews
17 helpful votes
  • Send Message
July 2nd, 2023

I once experienced difficulties with a finding a good workplace and my friend hinted me that there are services which can help you to improve your resume. I found this one and they really did a great job. The offer didn't take a long to wait.

Thumbnail of user kimh1793
1 review
5 helpful votes
  • Send Message
August 9th, 2023

I recently used the tool Jobscan to review my resume in comparison to the job description I was applying for. Jobscan gave me suggestions which I used to tweak my resume. I'm happy to report, I received a call for an interview within the same week I posted for the position! Last week I accepted the position and will start my new career assignment in two weeks! I highly recommend using Jobscan to tailor your resume for the job you are seeking. It really worked for me!

Thumbnail of user seguin.janeen
1 review
4 helpful votes
  • Send Message
December 23rd, 2023

I had been applying for jobs but my resume was getting automatically rejected. After I started using this program and incorporating keywords into my resume and cover letter. This made a HUGE difference. I was getting interviews and got the job I wanted. I know this wouldn't have happened if I had not used this program. IT IS WORTH THE MONEY.

Service
Value
Quality
Thumbnail of user felixk80
1 review
0 helpful votes
  • Send Message
November 7th, 2023
Verified purchase

Jobscan is actually a very supportive tool in the endeavour of the job seek. I don't have much to say. As far as I know, I haven't seen a similar tool out there. Now with the artificial intelligence, capabilities have improved amazingly. Jobscan is my compagnon during hard times. I could say more at another occasion.

Thumbnail of user apreshs
1 review
0 helpful votes
  • Send Message
November 10th, 2021

Used this site, initially the free then upgraded to the premium version. Definitely worth it. Subscribe to their YT, LinkedIn channels too. So great freebies there.

Thumbnail of user jamesh321
James H. – Jobscan Rep

Awesome! Thanks, Apresh!

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Applicant tracking systems may be all that is standing in the way between you and a job interview. To get past these pesky ATS, your resume needs relevant skills and keywords from each description. That's where Jobscan comes in.

Jobscan scores your resume against any job description and reveals the keywords you should include. It’s an essential free-to-try tool to increase your interview chances in today’s job market.

Visit us at jobscan.co or check out our blog for resources and guides at jobscan.co/blog

Business Highlights

  • Resume Scan Tool
  • LinkedIn Optimization Tool
  • Free Resume Builder

Business History

Jobscan came about when founder James Hu was job seeking. He found the resume tailoring and keyword identification process too manual. After learning more about how an ATS works, he launched Jobscan in February 2014. Jobscan is a profitable and growing software company based in Seattle, Washington with a vision to build enterprise-grade tools for job seekers.

Company Representative

Thumbnail of user jamesh321
James H.
Founder & CEO
Typically responds within 2 days

How do I know I can trust these reviews about Jobscan?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Jobscan?