JibJab

The overall website is very fun and good to use. But it has its fair share of problems. You used to be able to shape your head for the videos. Now JibJab just took that all away with absolutely no apparent reason. This kind of pisses me off because it used to give more personality(best word I can think off) into it. Also, I just wish they would make more year in reviews (with subtitles of course XD) like they used to. The best part was the special videos you could make, like the Star Wars celebration vids. I wish they will go back to that. Other than that, its a great platform and I hope for the best. So, in conclusion: Good, but it's far from perfect.

Enjoyed the single card and was looking forward to using it several more times during the year but was unable to easily create another card without getting charged all over again... in the end, company very responsive and issued me a refund... once it is easier to use, I will probably try again...

They are very funny! But it is misleading to say for $2 a month you can have a subscription and then charge you $24 for the year subscription. They gave me a refund so that is good but it is bad that they took the money in the first place from my card

I'm very disappointed that now there is no option to further edit face shapes like there used to be! It made them so much more lifelike and "realistic", less weird dodgy shaped faces, because that doesn't suit everyones face shape and ends up cutting half the face off.
Apart from that it's still relatively entertaining. Though would take my money back if I could.

Searching for a New Year video, I could simply not find a single one which could unify three different family members...
Either you were alone, or in couple!
Very frustrating experience.

But i used to like it more when you could modify the faces better. Having a standard face makes their heads too big. You should have your old choice from before where you can make the face smaller and compliment people instead of making them have big heads. And have the standard one for people that don; t care. All in all I love your jib jabs but the old faces to make where the best

I sent 2 cards and received a receipt which indicated the wrong card went to my second recipient. It was actually fine but very confusing!

Could not save or share my jib jab. A little frustrating. Was able to post to Facebook. Am I doing something wrong.

Great cards and videos, but they wind up in recipient's spam file. Maybe unavoidable, but for the price, this is unacceptable.

I have been a member with Jib Jab for several years now. I do love the videos. The only reason I did not give a higher score is because I do think there are some inappropriate videos. My kids love this site but I do not want them to send or play with the ones that I think are inappropriate.

I wish there was a family friendly version. Also the price has gone up at a few years ago I only paid about $12 dollars a year now it is $19.

Nothing special. I won't renew. Not enough options and too many non-editable options. Very much overpriced for what it is

Lo adquirí porque es muy divertido pero no sabía que los vídeos no se pueden descargar, por eso tras una prueba solicité la devolución, y resuelto todo bien.

I do like using JibJab, however I needed it for 2 businesses and it doesn't cater to us like I hoped it would. The videos are a favorite for drawing attention and getting a message out to our customers. We have 4 people at the one business and 2 at the other. Most of the videos use 1 or 5 people so I have to use someone more than once and its weird if they dance with themselves. Other than that JibJab would be great for more personal use.

I bought t his years ago and love it. It really brings smiles to people. But... recently the music had been muted due to copyrights. Why sell me something i MIGHT not be able to use as advertised. Not cool

You advertise a free account but I could not find that anywhere, and even after I had made a supposedly free card, I could not send it without first making a full years payment to jib jab. Also, when I have a problem with a site I want a phone contact to help me resolve my situation. I do not like back and forth waiting (email) for resolution... I could not wait if I wanted the card to arrive for the birthday.

Since many many years as jib jab member we have used the few videos for greeting. Specially for Christmas and birthday.
Meanwhile we have to choose the same video for greeting due to missing new collection. Specially with 4 or 5 figures.
Furthermore some videos are not regards to the subject e.g. "All About That Bass by Meghan Trainor" has nothing to do with "Birthday":/
BRgds
Enterprise

Takes a while to set up. Most cards are not suitable for our grandchildren. Couldnt remember who I sent cards to so History was not as helpful as it could have been. No birthday reminders. Couldn't work out how to edit after I scheduled as card ended up being scheduled for wrong day. Not sure how. Would have had to remove and start again so card is going to be a day late. Couldn't download card either as suggested could be possible. Probably didn't understand how even though I thought I had read the directions.

Choices were fun, but editing was very limited. I was a little disappointed that once I had moved a photo into a card, if it didn't look right, there was no way to move it back and continue editing. It meant starting all over again. I'd expect that from a free app, but not one that cost $18. Also speaking of price, there should be a per item cost for people that don't think they will be doing more than one or two a year.

Not that easy to use create. Application not user friendly! Can't keep a copy of the video without paying again once I already paid.:-(

Half of what they have is very good and half is so so. Most videos are from when I joined 8 years ago. Takes too long for new videos to come out and when they do, they are often only okay. But they will come out with some really good ones once in awhile. Two new videos a month would be great, but I don't see that happening. Not really worth the money in my opinion.

My 1st experience with JibJab was not as great as I thought it would be. Since I could not find a way to send a free JibJab I subscribed hoping I could do so much more. Well, I could now send a JibJab, cut could not change the pictures downloaded for the characters. That would be an awesome feature. Also, somewhat disappointed with the few choices of cards. Not as many choices as I had hoped. Will keep trying to get my years worth. Maybe I will find the key to really unlock the possibilities of fun.

There is no easy way to cancel a membership with jibjab, even a free one (of course, they make you join before they say you'll have to pay, but that's a separate discussion).

When you start looking round the site for a way out, their advice is to go to the email preferences in your account and ask not to be written to, but that's not the same thing: you're still "a member" and still in their system.

So then you write to them demanding to have your membership cancelled and all your details removed, then they write back to say that it has been done, and THEN they write again to ask if you're satisfied with the customer service.

Bit of a needy question to be asking of someone who's just told you they never want to see you again, yeah? But also, hold on a second: how do they even still have your email address? You want out, off their system, no more jibjab in your life and no more you in theirs.

I was hoping this review would be my chance to have the last word - but of course, you have to give your email address to leave a review. Catch22. Me laughing hysterically waiting for them to send the men in the white coats to collect me.

P.s. I suppose i should also mention that even though i was too cheap to pay for the video i actually wanted, the free one i ended up sending to my 75 year old mother in hospital featuring her 46 year old son and his 40 year old girlfriend doing a gymnastics routine in purple leotards went down a treat. ;)

It's certainly a fun site, and the technology has greatly improved over the years, but I was a little disappointed to learn that even with paid membership to the site, you're still charged to download the creations you design. Without paying the additional fee, the only way I've discovered to share a creation is to post or send a link back to JibJab, where they try and sell more memberships. Smart for business building, not so smart for business retention of current members... at least in my humble opinion.