I needed 5 gifts by 7/28 and i ordered 6 candles on 7/18 because their site said the delivery would be by 7/27 they ask for 3 business days for shipping I emailed the company 3 different times and told them i needed them by that date and they couldnt give me a straight answer. 5 business days later i get a shipping email that the packages was sent ups ground and will not be delivered until the 31st three days too late. I WILL NEVER ORDER AGAIN FROM THIS COMPANY FOR THE SIMPLE FACT I CONTACTED THEM 3 TIMES I WOULD HAVE PAID FOR THE FASTER SHIPPING IF THEY OFFERED. TERRIBLE CUSTOMER SERVICE!
Horrible experience with this company. My fiance had ordered me the rose scented candle as a Valentine's gift and the order also came with an additional ring. Rings were supposed to be size 7. I received Bamboo Rain scent beads and rings that were sizes 9 and 10. My fiance has tried to fix the mistake that they made, but they won't do anything for us. My fiance spent almost $40 just for me to receive the wrong item. They won't fix their mistake and they won't refund him the money that was way over the cost of the item I actually received. After shipping and taxes the item I received should've only been around $28, so he is owed $12 that they are refusing to refund him. They won't even allow us to return the product for a refund because I "broke the seal" the only seal was the box the item was shipped in. The lid was barely even on the jar for the beads. I can day I am thoroughly disappointed in this company and will definitely be telling anyone I know NOT to waste their money on this scam.
My Very First Jewelscent Product Was The Cocunut Paradise Body Scrub, And It Was Heaven! I Immediately Fell In Love! The Bath Bombs Will Make Your Skin Softer Than Its Ever Been And The Candles Are Absoulty Delightful! Plus The Hidden Jewel Is So Much Fun!
Beautiful, beautiful candles. The scents are just magical - there is so much to choose from. I am sure I will buy more in the future.
I absolutely LOVE the Jewelscent line of products! The scents are amazing and the body products can't be beat! Will definitely purchase again and would recommend to all of my friends!
I super impressed that these products are natural made. Also, the bath bombs are flipping amazing. Our kids love them and I love that they can use them without having the harsh chemicals!
I absolutely LOVE the JewelScent bath bombs and the cane sugar scrubs. No sodium laurel sulfate and so good for your skin. The rings are beautiful and the candles are top notch too.
I love these! Candles or beads and the bath bombs are just that. The bomb. And you get a little surprise with it. I have a few very nice rings that I love and fit well! Great company!
I have no idea what these negative reviews are about but Ive been a consultant for almost a year and I love the products and I love the company customer service has always been helpful whenever I had a problem where I had to fix it for a customer for myself
Absolutely love the bath bombs and body scrub! Well worth the cost and with the added bonus of gorgeous jewelry- Im sold! Even the cheaper costume jewelry is beautiful.
Love the bath bombs and body scrubs - so luxurious! And so many awesome scents. How do you choose just one? Oh wait, you don't. And fun rings inside. Yes yes yes!
I may work for jewelscent and yes shipping does take a bit but i love all the products i get and i love to share with everyone what i get and the rings are beautiful!
There are so many different scents to choose from. Happy that I found this store! Thanks guys for bringing these great products!
The scented candles are amazing. Their scent makes me feel relaxed and calm. I've bought some presents there for my friends.
I just love jewelscent, the products are natural, which is VERY important to me, they all smell so heavenly, but finding a hidden Jewel inside is such a treat!
I rate the consultant A++++
No quotas and easy to do!
Back office has amazing training that anyone can do!
Their customer service is always speedy to help and will take 100% care of you! Their products are all amazing!
Both their candles and bath bombs are great quality, smell fantastic and the rings I got were gorgeous!
Love these candles, soaps, body scrubs, body lotion, bath bombs. Everything smells so good. Great quality, beautiful jewels.
My Boyfriend got me 2 lavender candles for my birthday. Really didn't smell like anything and they gave me the wrong ring size. :(
Overview
JewelScent has a rating of 4.1 stars from 112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JewelScent most frequently mention bath bombs, customer service and body scrub. JewelScent ranks 3rd among Candles sites.
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- Brea, CA, United States
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members