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JemJem has a rating of 3.1 stars from 165 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with JemJem most frequently mention customer service, apple watch, and great price. JemJem ranks 26th among Iphone sites.
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My experience with the refurbished iPhone 12 from JemJem has been fantastic. The phone looks and performs like new, the battery life is great, and I got it at a much more affordable price than a brand-new one. Throughout the buying process, their customer service was responsive and helpful. They provided me with all the information I needed to make an informed decision.
I purchased a refurbished MacBook from them that had a MagSafe 3 cable and USB-C adapter included. They shipped the MacBook and a cheap version USB-C only cable. The MagSafe cable and Adapter was not included at all. I got in touch with them and they admitted that they didn't send the MagSafe cable and admitted it was part of their listing. They said "so sorry but we are not going to send you a MagSafe cable." I went back and forth with them and they refused to make it right. This is verbatim what they said "Apologies for the incorrect listing regarding the charger. We admit the mistake in our end, We don't have MagSafe 3 cable and adapter or we are not sending those." They are not doing anything to make it right. False advertising. They will cheat you by sending you a cheaper alternative to what is listed and will not make it right. Do not do business with these unethical cheats.
My recent encounter with JemJem was disappointing. The refurbished iPhone I ordered arrived with noticeable defects and battery issues. Customer service was unhelpful and slow to respond. It's unfortunate, as I had high hopes for quality, but JemJem fell short of expectations. Not recommended.
We ordered a refurbished iPhone, thinking our experience would be as good as the last time. It was not. We spent hours on the phone with Apple trying to do all kinds of tricks to get it to work, and it still has little glitches (it gets hot, it shuts down for some inexplicable reason at random).
The first IPad I received worked well and we are still using it. I ordered another and ended up returning two because they wouldn't work.
Heard good things about it but was thoroughly disappointed by the iphone I bought. The touch screen wasn't working properly. However, the three stars for very good customer service. The process of returning the equipment was very easy.
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Buy Apple Refurbished by JemJem.com. Offers 90 Day Warranty on all products with widest selection of refurbished iPhone 5, iPhone 5S, iPhone 6, iPhone 6S, iPhone 6 Plus, iPhone 7, iPhone 7 Plus, iPad, MacBook and other Apple products available. Widest...
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