James Allen

I was looking for a pair or matching Lab created diamonds, preferably yellow ones. I've bought diamonds online before, but not from James Allen. After much research, I was shocked that James Allen had exactly what I was looking for and at an amazing price. I purchased a pair of Fancy Intense Yellow Pear-shaped diamonds that total just under 1 carat. Ordering was easy, I was kept informed at each step of the process and received them by FedEx today. They were perfectly packed. Each stone arrived in a gorgeous red lacquer presentation box, all documentation was included, and they sent along a tool that is used to handle each stone. I was impressed with the effort and expense that obviously went into packing these 2 small diamonds, and extremely impressed by how little I paid.

I purchased a wedding band and engagement ring with a D, VS1 cushion cut diamond. The diamond had 2 obvious shadows in the center of the diamond that looked like eyeballs. I exchanged the diamond for another D, VS1 and this diamond was worse then the first with 4 large shadows around the edges of the diamond. It looks terrible. I tried to find a replacement in the 30 days that I thought would be better but I couldn't find anything. One day outside of my 30 day exchange I emailed and asked if there were anything I could do as I was extremely unhappy with my purchase and was told that my diamond was beautiful and it was only shadows from the setting (the first diamond didn't look as bad and had shadows in different areas) and I could upgrade if I spent double the cost or I could sell it to a jewelry broker. LOLOL I'll never buy another product from James Allen. I will more than likely be stuck with this UGLY diamond that looks like it has huge flaws.