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How would you rate Jacketars?
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California
1 review
1 helpful vote
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Terrible Cheap Jackets and Slow Service
December 16, 2022

I ordered something for my mom on Jacketars.com almost 15 days ago. It finally arrived, and the woman's medium was actually an extra small. Good luck trying to reach them. No phone #, only an "*******@jacketars.com" email and a very restrictive policy offering a refund only if you contact them within 24 hours. TOTAL SCAM. Do you buy from this company.

Date of experience: December 16, 2022
Georgia
1 review
1 helpful vote
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Stay away!
April 25, 2023

The product took 60 days to get to me. When it did arrive it was nothing like described. It was described as wool, what I received was polyester printed fabric with the worst top stitching I have ever seen. Returns are not easy I had to email the company 5 times before they gave me their return address, they kept pushing for me to keep the jacket and they would refund me. After a few more emails they finally said they would refund me $30, the POS jacket was $135. It has been two weeks since out last correspondence and I still have not been credited the refund. When I googled the return address it was a boarded up house. So just don't purchase from this company!

Date of experience: April 25, 2023
New York
1 review
0 helpful votes
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What a SCAM!
November 28, 2023

Do NOT even think about buying from this site. Total scam. They don't have products that they advertise. After you order you will get a package in about 6 weeks, terrible smell, cheap replica of the picture (I have attached two pic of what I got and what I ordered), then you would want to return this crap and they will ask to pay for the label…good luck with that…manufacture is in Karachi and based on other reviews whatever address they provide is not ever legit. One day Karma will get these mofos

Date of experience: November 28, 2023
District of Columbia
1 review
0 helpful votes
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Slim and Sturdy
October 31, 2023

This jacket can literally spice up your fashion game. It took a while to arrive, but the quality of the leather and the quilted textures feel robust and clean, I must commend Jacketars for their craftsmanship, not to mention the golden zipper and studs give a sexy look. Highly Recommended!

Date of experience: October 29, 2023
Delaware
1 review
1 helpful vote
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FAKE - SCAM DO NOT BUY
January 18, 2023

Photo speaks for itself. Garbage product. No refund offered unless you pay to ship it to Australia or Middle East. The address they give for return is not even valid and would result in "PRODUCT not being returned no refund"

They offer low refunds to keep the garbage product that costs $5.00 to make so they win either way.
DO NOT BUY*****

Date of experience: January 18, 2023
Georgia
1 review
0 helpful votes
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SCAM SCAM SCAM
December 22, 2023

Should be ZERO stars. Do NOT order from them. You will receive something that looks nothing like what you order. I ordered a $175 Spanx jacket and received a smelly fleece piece of crap item. They tried to convince me to accept a $25 partial refund and keep the item. When I insisted on returning it, they explained that although they are wrong, I would have to pay to return the item to Australia. TOTAL SCAMMERS.

+2
Date of experience: December 22, 2023
Virginia
1 review
1 helpful vote
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The quality is cheap and NOT as pictured on their website. They refuse to give me a return address and refuse to give me a refund even though they promise easy returns. They only have an email address and have been stalling for over 2 weeks. Still no return address after multiple emails. Jacket makes noise when you try it on. Don't buy from Jacketars!

Date of experience: January 4, 2023
Texas
1 review
0 helpful votes
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Best Quality Jacket
February 11, 2023

It's been a week, I'm wearing the same varsity jacket it is still in the same situation without washing it. Moreover, it's viscose lining has been structured in a way to keep me comfortable and satisfied. Thankyou for organizing such a astonish and comfortable jacket. Keep updating me for your next deals. Thankyou!

Date of experience: February 9, 2023
California
1 review
1 helpful vote
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Awesome making and a best fitting jacket. I literally amazed with the quality of the jacket and the fitting got exactly as i requested. I thanks this company to do such good work and i recommend this to everyone. Will definitely purchase more from them in future.

Date of experience: August 24, 2022
Australia
1 review
0 helpful votes
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Easy return
July 31, 2022

Easy to buy and return. I bought a leather jacket in beige color, and I got my package at a decent time. However, it didn't fit as expected, and I had to return it. The return was easy and I got my refund.

Date of experience: July 30, 2022
Texas
1 review
1 helpful vote
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Do not buy
May 7, 2024

Mr friend and I ordered Houston Astros suits from Jacketars. We ordered size 32 and 38 pants. While the jackets fit, the size 38 pants appeared to be designed for an 8 year old child (couldn't even get one leg all the way through), and the size 32 pants appeared to be designed for a 4 year old child.

Date of experience: May 7, 2024
District of Columbia
1 review
0 helpful votes
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Buyers Beware - SCAM Company
April 12, 2023

Company sent jacket that looks nothing like the one in their photos on their website and it has an awful smell. Have traded several emails at this point and am told I'd have to pay for the return of the jacket back to AUSTRALIA and they won't offer a full refund but a partial (not saying how much). They're scamming users by sending items not like what's depicted and that's how they make their money. DO NOT BUY.

Date of experience: April 12, 2023
New York
2 reviews
0 helpful votes
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I bought a Nancy Wheeler Stranger Things Jacket from Jackets with a discount of 15% for my girlfriend. It's a lovely and comfy jacket. You can wear it with a light shirt underneath, Lightweight and excellent for dress or even riding in mild weather. After seeing it, a friend decided to place an order for his wife.

Date of experience: July 16, 2022
Italy
1 review
1 helpful vote
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Fraud! Don't give your money to Jacketars.com
June 16, 2023

I paid 189USD for a hoodie that was supposed to be Louis Vuitton and got a crappy hoodie that not only doesn't resemble the original even from afar, but it's also an indecent quality of fabric which may be worth 10USD at most! Burn in Hell Jacketars.com!

Date of experience: June 16, 2023
Colorado
1 review
0 helpful votes
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I ordered a medium size letterman jacket, but I received an xl instead. Because of my middle height, it was very huge. I contacted them to request a actual size jacket. I eventually receive my package in the proper size. Their product quality is great. Definitely, I will comeback for another purchase.

Date of experience: July 27, 2022
GB
1 review
0 helpful votes
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$#*!ing terrible do not use this website
June 27, 2022

I asked for a grey checked suit that sent me a blue one

Now they want me to pay to send it back

It was late as well and I payed for express delivery.

Avoid using this company at all costs.

I only put one star as you have to.

I'd give them zero if I could.

Completely fraudulent company

Date of experience: June 27, 2022
KR
1 review
0 helpful votes
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I purchased clothes here last February, but the product was very different from what was introduced, so I wanted to return the product. At first, they said there was no full refund. After a few emails, I got a reply that I would give you a full refund. However, I paid for the delivery fee. Nevertheless, I proceeded with the return and paid an additional $60 for delivery. However, the package was returned to me due to unknown recipients, and I suffered a total of $200 in damages, time and mental damage. And I gave up the refund.
If anyone wants to buy a product here, I will say. Don't throw away your money!
This is because it sells clothes that do not exist as false information and is not responsible. It's really the worst!

Date of experience: May 3, 2022
New York
1 review
0 helpful votes
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Best experience
September 13, 2022

Man I had the best experience ever. Staff is always very client oriented and works super hard to make sure you are completely satisfied with the order.

Date of experience: September 13, 2022
South Carolina
1 review
2 helpful votes
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I have tried multiple times now to return a $140 jacket that was sized 2XL but still is too tight for my mens regular XL frame. When i asked about returns they wanted to give me $20 to avoid the hassle and keep the jacket. Shipping back to one of their facilities was going to cost $47. So i asked for $80 and they offered $40. So I decided to ship. At UPS, no one could find a phone number and I was urged by store owner NOT to send without a phone# as it would just get lost in customs. Asked Jacketars for a phone number and searched all over the internet for one but it DOES NOT EXIST! You'll also find numerous scam reports about this company once you dig in. I'm sure even if I got a phone # at this point they would say its been more than 20 days so they wouldn't accept it anyway. Website says worldwide shipping and EASY RETURNS...absolute HORSE SH!T. AVOID AVOID AVOID. PS...jacket quality was sub par as well, don't be fooled.

Date of experience: June 12, 2023
Vermont
1 review
0 helpful votes
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Total scam
January 28, 2023

We ordered a jersey over a month ago, still has no update on shipping, and when contacted, they had horrible English and said their was a problem in shipment. Then when contacted again for a refund they say we have to send the item back for that, even though our item has never sent, on their website it still says in process over a month later. DO NOT BUY FROM THEM.

Date of experience: January 28, 2023

Overview

Jacketars has a rating of 2.4 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Jacketars ranks 35th among Jackets sites.

service
25
value
23
shipping
25
returns
17
quality
23