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How would you rate Jacketars?
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Pakistan
1 review
1 helpful vote
Follow Jacqueline M.
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I purchase 2 jackets of $169 and $248 they both jackets worth that price tag, got the first one a day before it is scheduled but the second jacket was 2 or maybe 3 days late due to some issues in delivery address besides that, they remained in touch and update with the situations. The first impression was satisfactory with the way they answer the queries in no time, having great value to their customers as they have for their store. Hoping that they will continue their legacy far beyond.

Date of experience: January 20, 2021
Pakistan
1 review
1 helpful vote
Follow Aljendra C.
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I admired this jacket, beautiful and trendy. The white fur collar adds a touch of modernity. It seems too big for me to be a size L, I'm 5.2ft tall and weigh 67 kilos for reference, in my case I like more tailored jackets, especially when they are "heavy" because of the feathers. Support helped with a size chart and i got this perfect piece with custom size with help of their professional craftsman.

Date of experience: June 10, 2022
New Mexico
1 review
1 helpful vote
Follow Craig N.
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The jacket is amazing! Real leather though not cow hide - I think it is lamb skin. It looks great, seems to be constructed very well and got here sooner than expected. I was a little nervous- because whenever I emailed I got the same reply that the jacket was in process and shipping soon. But I figured if they are taking the trouble to email back… I shouldn't worry too much. Sent by DHL - got updates as it shipped. VERY happy!

Date of experience: March 4, 2022
Pakistan
1 review
0 helpful votes
Follow Robert M.
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I bought a black lightweight blazer for formal gatherings. The inner lining is a light and simple fabric, which is undoubtedly soft, it does not become an inconvenience when wearing a shirt but it is not of the best quality.
The buttons are large and thick they are well enough attached to the overall design and fits me perfectly.

Date of experience: June 11, 2022
California
1 review
1 helpful vote
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Jacket never received
June 10, 2022

I ordered a jacket and even though tracking says received, was not able to locate, this company refuses to help in filing a claim for reimbursement.

Date of experience: June 10, 2022
Pakistan
1 review
0 helpful votes
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Finally recieved
July 21, 2022

Its for my grandfather's birthday. Happy with the quality. I will give one star if it was a day more late.

Date of experience: July 21, 2022
Pakistan
1 review
0 helpful votes
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Excellent fit
July 22, 2022

Excellent fit for me, with extra space within the bottom pockets and a handy interior pocket for a phone. It is for my motorcycle ride. Although it's nice to keep the wind out, it's probably not substantial enough to prevent road rash.

Date of experience: July 22, 2022
Florida
1 review
0 helpful votes
Follow jaros j.
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I ordered this costume midway through October, so I was kinda afraid I might miss it, but Jacketars were kind enough to deliver it quickly so I could enjoy trick n treat nights, and I freaking love it, it looks so good on me, the quality is good, and it fits perfectly on me and its eerie look just make stand out amongst my friends the most.

Date of experience: November 2, 2023
Netherlands
1 review
2 helpful votes
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I've never left a review before, but I felt compelled to do so for this: it's the coziest pullover I've ever worn, plus I adore the way it looks! It's cosy and silky, and it's perfect for layering. I generally wear a medium in this brand, so I opted for that size. The sleeves are a touch long, but that isn't a problem for me. Aside from that, I really like how it looks.

Date of experience: June 17, 2022
Pakistan
1 review
0 helpful votes
Follow Prince J.
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I really love the aviator jacket received a day ago. It fits perfectly. The sherpa lining is warm and super cozy. The faux leather looks and feels like real leather and feels really tough, not like the cheap plasticky stuff that falls apart easily. This is a really good value and I'd highly recommend it. The fit is great.
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Date of experience: June 8, 2022
California
1 review
1 helpful vote
Follow Susan K.
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I got a jacket from them and while the jacket is fine, it isn't quite what was pictured and the sizing was a bit off. I requested a return authorization (from the US) and they basically said Australia is dealing with the pandemic (who isn't?) and the cost to send back would be the same as the cost of the jacket (US$150) and offered 25% off my next purchase.

Date of experience: February 17, 2022
Texas
1 review
0 helpful votes
Follow Aaron D.
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You will not get what you ordered, plain and simple. You'll spend over $100 for a $20 waste of fabric.

I ordered back in early December. Waited a little over a week to ask when it would be shipped. They told me it got delayed "for some reason" and it should be released from QA and be on the way in a couple days.

So I waited... Heard nothing again so I messaged them and was told I would have a tracking order by the a close date around Christmas.

So I waited... And still received nothing.

They didn't inform me my order was shipped till a month after I ordered it.

Everytime after the first initial message I told I wanted a refund as it went from it not making it in time to they broke every promise they made to me about it being sent. They lost my address. Worse being that they would only offer a partial refund even though they're the ones who kept messing up.

They only offer the partial refund (They keep 20%) so they can keep some of your money and argue with the next person about a product that doesn't exist. When that doesn't work, they'll send you a cheap knock off that doesn't even look like what you ordered.

If you have already ordered from them, I'm sorry. Your best bet is to start an email chain with them ( you can't contact them any other way) and start talking with your card issuer.

If you haven't, don't buy from them. It is not worth the headache they will cause.

I was suppose to be getting a Victorian style jacket. My order calls it a Steampunk trench coat. I went to go look on their site and show what I ordered to what I got. It doesn't pull anything up under steampunk so I only have the picture of the "$129" coat they sent me.

This isn't what I ordered. This isn't even form fitting. Go buy from Wish or Temu, AliExpress, Shein. Least it's cheap if you're getting ripped off.

Date of experience: January 17, 2024
Pakistan
1 review
0 helpful votes
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Express Service
July 25, 2022

The jacket came faster than I imagine, and the quality was awesome too, I've received lots of compliments, and will definitely order again from the store,.

Date of experience: July 25, 2022
Canada
1 review
0 helpful votes
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Yellowjackets jacket
August 31, 2023

Very impressed with the quality and packaging.
Took a bit long to come but very pleased with the finished product.

Date of experience: August 31, 2023
District of Columbia
1 review
0 helpful votes
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Good seller
July 20, 2022

Love to shop with them. Awesome fabric and delivered 2 days before. And the staff was so humble and keen to help with every query I have.

Date of experience: July 20, 2022
Portugal
1 review
0 helpful votes
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FRAUDE
March 27, 2023

Esta empresa é uma fraude. Comprei um casaco e não corresponde em nada ao artigo que mostram no site. Depois de vários emails a questionar a demora do envio do meu artigo, este só foi enviado aquando do meu contacto com a PayPal para que me ajudassem a recebo um reembolso. O artigo que me enviaram depois da reclamação não tem o modelo, a cor ou o material que dizem. Nem chega a ser uma cópia barata. É terrível. O portes que dizem ser gratuitos, também os tive de pagar. NÃO COMPREM NADA A ESTA Empresa! Fiz a compra em 29 de Janeiro e em 8 de Março ainda estava à espera de receber a minha encomenda!

Date of experience: March 27, 2023

Overview

Jacketars has a rating of 2.4 stars from 36 reviews, indicating that most customers are generally dissatisfied with their purchases. Jacketars ranks 35th among Jackets sites.

service
25
value
23
shipping
25
returns
17
quality
23