IT Supplies has a rating of 4.6 stars from 6,438 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with IT Supplies most frequently mention customer service, free shipping, and last order. IT Supplies ranks 1st among Printers sites.
Quick and easy, it's so much easier dealing with Epson via IT Supplies, Epson makes great printers, but they just don't have a face, or ever get back to me. ITs Customer Service is thorough.
I despise using the website. If it were humanly possible I doubt without considerable effort one could make it more difficult to use. The poor customer service people, all they can do is apologize. That is why it is useless to contact me for followup. The day you stop carrying Simply Elegant is the last day I will buy my supplies here.
Quick and easy, it's so much easier dealing with Epson via IT Supplies, Epson makes great printers, but they just don't have a face, or ever get back to me. ITs Customer Service is thorough.
Great product, great service! I will be purchasing again in the future!
Great product and great order delivery time window. Everything was easy to access and accurate to their description.
This was my first time ordering anything for our Epson SC6000 plotter. Peggy made it easy and even called me to explain to me that Epson had discontinued the ink I had ordered. She took the time to explain all of that to me and then to send me the correct parts #'s for all of the ink.
I always order my Epson inks from IT Supplies. Good prices, reliable service.
I never have to worry about anything when I'm ordering from ITSupplies. Professional, prompt and reliable.
Always great service. Timely shipping. Excellant products.
You folks make it very easy. I've ordered paper from a HUGE retailer (the size of a large river in South America) and have had the corners dented--ruining the paper. Your merchandise has always come well protected and I've never had to return any items. Often, my products come in just a couple of days even when ordering by land carrier. Keep up the good work! DRT
I purchased a sublimation printer from It Supplies. I have no prior experience nor expertise in the realm of sublimation, but I purchased this printer with the intent to take my business to a new level. Deonna and Amber are amazing. Deonna reached out to me to inquire if I actually was versed in sublimation which was a total surprise to me given the fact that most companies are not overly concerned if your versed or not in and with the merchandise your purchasing. Deonna was very knowledgeable, courteous, helpful, pleasant and extremely thorough. She referred me to Amber who is a print specialist and assured me that Amber would be extremely helpful to me regarding anything relating to sublimation. Amber is amazing, she answered all of my emails and answered and addressed all of my questions, concerns and even explained things in great detail which gave me the clarification that I needed. Amber was extremely patient with me being I'm by no means tech savvy, very knowledgeable regarding some of the hang ups that I encountered with sublimation and extremely courteous and helpful. I'm happy that I choose IT Supplies to purchase my sublimation printer from and I will definitely make additional purchases from It Supplies because their customer service is everything and customer service is everything to me. Deonna and Amber are the best. Don't delay order from It Supllies you won't regret it!
Products used:
Epson F170 Sublimation printer
My orders are always shipped quickly and very well packaged - always appreciate the personal help when it is needed!
Tip for consumers:
Prices are very reasonable and if you need help with something, you can talk to a real person.
Products used:
I purchase all my printing supplies from IT - paper, note cards, ink and plastic sleeves.
Always easy. Customer service followup is great. Chris has shared valuable printer and ink information in the past as well. This is why I will keep coming back to Itsupplies.
Such AMAZING prices, the amounts in each item are phenomenal, and the incredibly quick shipping, as well as free shipping is perfect!! I'll be ordering more in the future!! I'm SO THANKFUL I found this company!! You're saving my local small business HUNDREDS of dollars a year!!
very simple to find what I was looking for. informative with competitive pricing. the support is worth it alone!
I just have one suggestion. My complete order was sent in two separate shipments. While I really do appreciate you getting me half the order as soon as possible, I would have preferred being given the choice of getting half now half later, or waiting longer to get it all at once. Occasionally I do need it asap, bu usually I order ahead enough to be able to wait.
Cutting the number of deliveries would benefit you and our environment.
Otherwise I am completely happy with the way the paper was packaged and handled.
O/A 5/13/2020 I purchased a printhead for my Canon imagePROGRAF PRO-2000 printer. Installation of same cured the problem I was experiencing. O/A july 5th I experienced the same error code reported by the printer indicating a print head failure. After call with Canon Live support, I informed ITS of this & requested their instructions for replacing the print head again(it is still in waranty. I have not had any reply from ITS.
Amy Podgor from commercial sales Called me last week. Coincidently I was thinking about buying another Epson printer. She was very helpful and pleasant to work with. Thank you.
There were two key players in this transaction...IT Supplies and FedEx Ground shippers. Here's the scoop: IT Supplies = 10 (perfect). FedEx Ground = 3 (considerably less than perfect); they have a bug in their tracking process that reported to me that my shipment had been delivered to the wrong person in the wrong town, only to change to the correct information AFTER I received my shipment on the same day. Go figure. At least I got my package. I wonder, however, what the other guy got.
Easy to pick out my ink; I like the prices. They have a fast response time and are dedicated to filling orders.
I always order my ink and paper from IT Supplies because they are dependable and arrive within just a few days.
easy to use and have ordered same photo paper numerous times, arrives in a timely fashion and of high quality.
Been ordering large format printing products from them for many years, always on time and efficient! Thanks for being there!
It is always a pleasure doing business with ColorHQ. All the staff is very professional and very helpful with determining our business needs. Their support for hardware and software is of the highest quality and at the same time at a personal level. Their prices are always very competitive and I would highly recommend ColorHQ to anyone.
Search bar is a life safer for me this time. I had the part number so I searched on it and order was very easy.