• IT Parts Help

IT Parts Help

Is this your business?

Overview

IT Parts Help has a rating of 4.2 stars from 5 reviews, indicating that most customers are generally satisfied with their purchases. IT Parts Help ranks 81st among IT Services sites.

  • Service
    3
  • Value
    3
  • Shipping
    3
  • Returns
    1
  • Quality
    2
How would you rate IT Parts Help?

Reviews (5)

Rating

Timeframe

Other

Thumbnail of user georgeb1560
2 reviews
0 helpful votes
December 7th, 2021
Verified purchase

After I searched everywhere else I saw they had inventory. Battery was Dead but charged to 100% after some coaxing. Plugging and unplugging several times until it charged fully. It's a Dell issue with their batteries and chargers. I am thankful to them. They came through.

Products used:
Battery for a Dell Latitude D800 Laptop.

Service
Value
Shipping
Quality
Thumbnail of user nigeln11
1 review
5 helpful votes
June 4th, 2019

I purchased a card reader for a computer from this site. Site showed processing for WEEKS. Contacted the owner and he said he would credit my account and give me a refund. He did not. I had to dispute the charge with my CC company.

AVOID this company. Forest will tell you one thing and not deliver. AVOID.

Thumbnail of user sarahj303
1 review
1 helpful vote
March 19th, 2018

I ordered a very hard to find motherboard from ITPartsHelp. I thought all hope was lost in finding this part. However, ITPartHelp came through with the correct part and delivered it promptly. Allowing me to meet my SLA with no penalty.

I cannot help but thank the guys of ITpartsHelp! - Sarah, Help Desk Engineer

Thumbnail of user ka25332
1 review
5 helpful votes
January 6th, 2018

These guys are charlatans! I ordered a laptop display and the description clearly said it was new. When I received it, the back of the screen was still sticky where the adhesive had been. The front of it has marks where the bevel was adhered. When I called to ask about it, the guy I was talking to said, "What do you want me to do?" Seriously? I told him that he's advertising a used product as being new. He said, "You will find that it is new once you get it installed." I've been a tech for a lot of years and I know used parts when I see them. I did not get mean or belligerent with this guy yet he saw it fit to hang up on me. Never again will I deal with this company and advise everyone to run far and run fast

Service
Value
Shipping
Thumbnail of user keny30
2 reviews
1 helpful vote
July 22nd, 2019

I have been looking for a Z800 cooling system for about 8-9 months and I finally found this site. A bit skeptical due to being screwed by Aliexpress and other sellers not having it so was not sure if I should purchase it. Read the reviews on here so I was not sure if I should order it, spoke with Forest and he informed me that they do have it in stock. Placed an order for two and it did take a few days for it to ship out due to the weekend and what not and Forest reassured me that they do have it and it will be shipped out. Then BOOM! I received the package and it was EXACTLY what I ordered. This site and seller is the real deal and will purchase from again.

Thanks Forest!
Ken

Tip for consumers:
Please be patient, have issues or questions email Forest and he will reply with answers and I asked for pics and he sent them to me as well.

Products used:
Z800 Cooling System

Service
Value
Shipping
Returns
Quality

Sitejabber for Business

Gain trust and grow your business with customer reviews.

About the business

ITPartsHelp provides new & remanufactured products at below distribution prices. We are able to source Hard-To-Find IT parts to keep up with client requirements

How do I know I can trust these reviews about IT Parts Help?

  • Sitejabber’s sole mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about IT Parts Help?

Is this your business?

Claim your listing for free to respond to reviews, update your profile and manage your listing.

Claim Your Business