• I Shop Liquor

I Shop Liquor

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Overview

I Shop Liquor has a rating of 2.08 stars from 12 reviews, indicating that most customers are generally dissatisfied with their purchases. I Shop Liquor ranks 937th among Food & Drink Other sites.

  • Service
    8
  • Value
    8
  • Shipping
    8
  • Returns
    7
  • Quality
    6
Positive reviews (last 12 months): 20%
Positive
1
Neutral
0
Negative
4
See all photos
How would you rate I Shop Liquor?
Top Positive Review

“Delivery directly to your door”

Jeremy H.
12/5/22

Great website the selection is great way more Than available in any brick and mortar store. I ordered a pappy van winkle 15 year which is usually impossible to find and it was delivered to me 2 days later via ups

Top Critical Review

“NO CUSTOMER SUPPORT. HORRIBLE SERVICE!”

edda f.
1/9/24

AWFUL AWFUL SERVICE. Unable to contact them when your order was DAMAGED. Phone rings and disconnects after a few rings. Doesn't respond to emails when you are looking for assistance. Fails to even respond. Unable to finalize a claim with shipping company because they do not respond. Will never use again.

Reviews (12)

Rating

Timeframe

Other

Thumbnail of user eddaf4
1 review
0 helpful votes
January 9th, 2024

AWFUL AWFUL SERVICE. Unable to contact them when your order was DAMAGED. Phone rings and disconnects after a few rings. Doesn't respond to emails when you are looking for assistance. Fails to even respond. Unable to finalize a claim with shipping company because they do not respond. Will never use again.

Tip for consumers:
Do not purchase from I SHOP LIQUOR it's a high risk of loss.

Thumbnail of user jeremyh787
1 review
0 helpful votes
December 5th, 2022
Verified purchase

Great website the selection is great way more
Than available in any brick and mortar store. I ordered a pappy van winkle 15 year which is usually impossible to find and it was delivered to me
2 days later via ups

Tip for consumers:
Best online site

Products used:
Pappy van winkle 15 year

Service
Value
Shipping
Returns
Quality
Thumbnail of user wesleyl131
1 review
0 helpful votes
January 5th, 2023
Verified purchase

Shipped the wrong product but provide no recourse. Only good thing was shipping and packaging was well done. Zero customer support after multiple attempts to contact. Buyer beware, avoid this website.

Tip for consumers:
Avoid this site! No accountability for their errors.

Products used:
None

Service
Value
Shipping
Returns
Thumbnail of user stephenw1827
1 review
0 helpful votes
January 13th, 2023
Verified purchase

Shipped wrong item. No email response or chat and phone just no response. Don't order from them unless you don't care what they send

Thumbnail of user richards5005
1 review
1 helpful vote
November 13th, 2022

Ordered Anejo tequila, after a long wait they asked if they could subsitute Reposado, I said NO. They shipped it anyway. When received one bottle was smashed. They do not reply to email when it is a complaint. Despite purchasing the Insurify coverage (suppost be for damage) i still do not have the correct product and only five of the six arrived intact.

Thumbnail of user edp420
1 review
0 helpful votes
July 25th, 2023

Ordered a specific tequila. Immediately received a notice shipping label was printed. 10 days later after multiple unanswered messages and a customer service phone that is not in service, I went to the store in San Diego. A guy there said he shipped it, I said nothing arrived and no tracking info. He then called the "owner", who said to wait there an hour. I asked the guys if they even had the tequila I ordered. Basically the answer was no. I assume the "owner" was going to try to switch me to another product. All this time, they had already billed my credit card for a non-existent product. Not someone I would ever do business with again. Order at your own peril.

Service
Value
Shipping
Quality
Thumbnail of user bridgetm344
1 review
0 helpful votes
June 26th, 2023

Loved every single bottle I received. Everything was delivered so quick and efficiently. Will definitely be shopping here again.

Service
Value
Shipping
Returns
Quality
Thumbnail of user velej
1 review
0 helpful votes
October 26th, 2023

AWFUL. I ordered 6 1.75 bottles and received 12 750 ml bottles. Not only is this the wrong order, it is short 1,500 ml. The company phone number does not work. The email on file did not reply to me yet and it has been 3 days. Never again!

Products used:
AWFUL. I ordered 6 1.75 bottles and received 12 750 ml bottles. Not only is this the wrong order, it is short 1,500 ml. The company phone number does not work. The email on file did not reply to me yet and it has been 3 days. Never again!!!!

Service
Value
Shipping
Returns
Quality
Thumbnail of user dennisrossconstruction
1 review
0 helpful votes
June 26th, 2023

I ordered some beer, they sent the wrong beer. Tried to reach them by email and phone, but no response from them to fix the issue.

Tip for consumers:
Don't order anything from them!

Products used:
Beer

Service
Value
Shipping
Returns
Quality
Thumbnail of user 2codirock
1 review
0 helpful votes
April 8th, 2023

Unable to contact them when you're order isn't correct. Phone rings and disconnects after a few rings. Doesn't respond to emails when you let them know order isn't correct. Fails to even respond to BBB complaint. Will never use again.

Service
Value
Shipping
Returns
Thumbnail of user robertp2096
2 reviews
1 helpful vote
September 23rd, 2022
Verified purchase

After several attempts to reach there Coustmer service by email and thru there "Chat" on there web page they NEVER responded, on there web page it does say no refund but They sent WRONG product! Do not use this unless you don't care what they send

Thumbnail of user macyj11
1 review
0 helpful votes
February 22nd, 2023

I recently purchased 6 bottles of blantons bourbon from this site for Christmas gifts and was delighted when they arrived on time for all of my family members. This is a rare bottle and hard to find I will be shopping here as a regular

Tip for consumers:
Great place to find rare bottles

Products used:
Blantons bourbon

Service
Value
Shipping
Returns
Quality

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