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ironSource

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Michigan
1 review
0 helpful votes
Follow Allison D.
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All you really gotta do is report a problem and they can fix it it isn't complicated at all I hope you all use it

Date of experience: November 29, 2021
Pennsylvania
1 review
0 helpful votes
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Great customer service
December 10, 2021

The best experience. Fixed my issue in less than 24 hours. They do what they say they will do and hey are honest and trustworthy.

Date of experience: December 10, 2021
Texas
1 review
0 helpful votes
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Missing reward
November 14, 2021

I reported a missing reward on the Lucky Match app. I got an immediate response and received the reward the following day!

Date of experience: November 13, 2021
Wisconsin
1 review
0 helpful votes
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Great customer service
January 3, 2022

Handled my issue very promptly with great service. The issue was handled same day and with ease. Happy customer.

Date of experience: January 2, 2022
TW
1 review
0 helpful votes
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Grievance feedback
February 20, 2022

Thank you for your reply. The processing speed is very fast. In less than an hour, I received the reward for the appeal. Thank you very much.

Date of experience: February 19, 2022
Philippines
1 review
0 helpful votes
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Very Responsive
March 22, 2022

Thank you for responding so quickly, You guys are more than you are, keep up the good work, I love you all

Date of experience: March 22, 2022
France
1 review
0 helpful votes
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Faster
September 10, 2021

I needed help and you answer it in only 10 minutes, thank you.
I receive my reward directly and can use it

Date of experience: September 10, 2021
California
1 review
0 helpful votes
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I can say that it's been an awesome experience to play this game. And also I just wanted to say that ty for the developer for this amazing game.

Date of experience: November 7, 2021
Canada
1 review
0 helpful votes
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Got the job done
August 26, 2021

Thank you very much, good news is always good news.

Keep up the great work hope to see what
Is to come.

Date of experience: August 26, 2021
Indonesia
1 review
0 helpful votes
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Thank you!
October 20, 2021

You guys are amazing, work hard. You respond to customers well and very quickly. It's really amazing! Thank you.

Date of experience: October 19, 2021
Honduras
1 review
0 helpful votes
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AWESOME
July 22, 2021

They solve my issue very fast, there was a problem with the reward I did a ticket and the problem was fix.

Date of experience: July 22, 2021
Massachusetts
1 review
0 helpful votes
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Awesome playrewards
October 30, 2021

Very good app easy to use. Good offers. Actually pays. Very decent app i absolutely love it. Awesomely

Date of experience: October 29, 2021
Montana
1 review
0 helpful votes
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Resolved issue fast
July 24, 2021

I sent my issue and screenshots, confirmed my email and 24 hours later issue was resolved. Super fast.

Date of experience: July 23, 2021
Pennsylvania
1 review
0 helpful votes
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No gems but good service
February 12, 2022

I still haven't gotten the gems to my game yet but the emails were helpful. And pretty fast response but I have yet to get my gems.

Date of experience: February 10, 2022
Australia
1 review
0 helpful votes
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Hustle Castle
October 21, 2021

They take so long to get in contact with you and you have to contact them multiple times to finally get a response.

Date of experience: October 21, 2021
Indonesia
1 review
0 helpful votes
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Problem solved
November 10, 2021

Thank you so much sir for notice my problem, thanks for you hard work and my gems reward. I need the gems thanks

Date of experience: November 9, 2021
Pennsylvania
1 review
0 helpful votes
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I downloaded the game and enjoyed it but never got the reward and then download again and still no reward

Date of experience: August 10, 2021
New York
1 review
0 helpful votes
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Splashthagoober on SC
September 25, 2021

Great game and great ethics and support systems they have. I have played this game for four years and it is always been a great game.

Date of experience: September 25, 2021
Texas
1 review
0 helpful votes
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Great customer service
January 9, 2022

Great customer service and support very responsive and very fast response thank you for your support

Date of experience: January 7, 2022
Missouri
1 review
0 helpful votes
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Had the most difficult time.
December 8, 2021

I started off with a game that I needed "coins" to advance with. So, I went to your page and it gave me options of games and other applications that I could download and or install/play and to perform certain tasks to win or achieve said "coins" that I needed in my original app. So I did everything as I was supposed to do. Downloaded a game from your site to the play store via your links, was required to reach four different levels to get four different amounts of coins on this new game. So I got to these certain levels, was supposed to win said "coins" and they had not and were not appearing in my original game I started with. This was after hours... Hours of playing this second game I had installed thanks to your site purely to win these "coins". So, I took screenshots and I sent in or "submitted a ticket", almost immediately was denied. Was told to take screenshots showing proof I did what I was supposed to do. Now, through a screenshot taken after the fact... There's only a certain level of proof that can be shown before you've got nothing else to show. Nevertheless I took more screenshots sent those in and again almost immediately denied. It was around three times of doing this that I realized this was hopeless and there was nothing I could do. I spent all that time on this other game for nothing but wasted time and disappointment. I had given up and then magically I was sent an approval for the final task of the four required of me to win these "coins". On my original game I had been awarded the amount of coins that was stated to be awarded for the 4th and final task only. But I was not awarded the first three sets of awards or "coins". Which it would have been impossible for me to have made it to the 4th achievement without first completing the beginning three... So again I submitted a ticket and was immediately denied. Tried it again with a bit more explanation and a screenshot and again denied. So here I am writing this because I've never had such a difficult time trying to win stupid coins on game/award agreement from a third party site. Where's my first three awards, y'all? I just want what I was told I was to get for doing the tasks I did as guidelined by your site. Seriously it shouldn't be that difficult.

Date of experience: December 8, 2021

Overview

ironSource has a rating of 3.7 stars from 529 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with ironSource most frequently mention customer service, iron source and quick response. ironSource ranks 2nd among Mobile App Development sites.

service
259
value
192
shipping
97
returns
110
quality
189