iolo technologies

I was having trouble finding someone to help me with my email domain and other configuration issues. Tech support.com was the answer. Might not be the least expensive, but worth it, especially if you may need support more than once. The whole thing happened quickly, and the tech was patient and stayed with it until I was satisfied.

I am not tech savvy so I appreciate being able to call Iolo for support when I need it, There is usually little wait time and they always go through my computer to clean it up after correcting the problems.

I already unsubcribed and remove my credit card information and they still charged me. Previously without consent they charged also extra $20 per month for tech support. Before that i bought a time extension and i don't get any extra time. I emailed them and there was no response. The only thing that i can do is to close my CC and get a new one to avoid being charged forever!

Shame on you IOLO! They are a thief company.

Truly a great asset. After trying with other vendors for weeks, IOLO fixed the problem in no time. I am truly impressed and money well spent.
I will keep up my subscription with them.
Again, a job Well Done!

Although I have been w/SM for many moons, it has only been a couple of years that I have paid for & engaged w/SM's Tech Support. While the decision to turn over one's PC/Laptop/Smart Phone et al is not to be taken lightly, I have come to find a significantly high level of trust w/my interactions & SM's Techs: not only do they all have an elevated degree of knowledge re: this forever changing Tech world, they are also closely monitored by their supervisors and have an exceptionally superior workplace code of ethics & trust. I have bought & installed SM for all of my family & friends. Major kudos to this internationally recognized, highly acclaimed & respected business which includes all of the SM employees from the CEO down. Gratefully submitted g.m.cocco

Every time I received a program update to my System Mechanic I would have trouble with my anti-virus system. After working with John T. For a few minutes he was able to resolve the problem. Thanks for he help!

Comments are heartfelt thanks for job a job well done. Iolo's system mechanic pro is one of the best out there. I have used it before and it works very well on my comp.

While the products are fairly good, I will not buy them again. I am not able to manage my account or my subscriptions online. It is extremely difficult to find the url to get to your account. If you do not want to auto renew your subscription, it is canceled and cannot be managed online. You are only able to manage your products if you are on auto-renew, and you must call their support to add or remove that function. I asked that it be canceled and my CC info removed - you cannot do that yourself online. They did not delecte my CC info and still refuse to do that. When they canceled my auto-renew, my subscriptions dissppeared from my account, and they cannot put them back. I can still use the product, but will have to jump through hoops if I need to download a new copy. I have used System Mechanic for at least 8 years, but cannot see any of my past orders. I will not buy it again.

I was unable to download Apps as Windows Defender did not recognize them. After multiple hours of other tech assistance including the Software's vendor I was unable to start the app. After reaching the second tier tech help at Iolo the problem was resolved within ten minutes. Money well spent after wasting over 16 hours with others.

I was a bit skeptic about my friend's recommendation of Iolo's new System Mechanic Ultimate Defence since my prior experience concluded that mostly my system worked fine before downloading any kind of PC Cleanup tool. However I gave it a try and was pleasantly surprised at the number of features the package offers, each tool being quite straight forward and easy-to-use. The thing I liked best was the level of detail provided by each scan result. One thing that bugged me though was that some of the tools did not have one-click fixes and needed to be corrected manually. Other than that I could not find any fault in Iolo's System Suite. Highly recommended.

I have been running low in my PC Speed of late until I gave IOLO mechanic ultimate defense system a try. It has worked wonders considering that it has shown to have real time capabilities of detecting and preventing malware from attacking my PC. This program perfectly and swiftly scans and cleans junk files and residue files. It tends to kill redundant programs and clears cache ensuring that my machine is running optimally. It is easy to use and worth of investing to anyone looking to optimize his/her PC.

I have been an IOLO customer for years, and always renew my service because your great support continues to improve. Great customer service. Your technical features are great!
I am an American who retired in Germany, and only know the basics about computers, but have learned a lot from IOLO. Thank goodness I have a flat rate for calling a US number, but for those outside the US, the cost of contacting them is only the 1st call of any session, because they can call you back at their expense. Top customer technical computer service at a very reasonable price!

I bought this software few days back and to be honest, It delivered what it stated. This Antivirus keeps the track of malicious item and clean junk files as well. It is one time purchase, So there is no need to worry about more. I have used this program few days back and trust me it is like a doctor to my hard drive. It solved all the Issues in a single click. The UI is simple and it also keeps hard drive safe from junk files. Update This customer service of this company is not up to mark, it takes a lot of time to them to respond to my questions. Hope they fix this

Iolo Technology has a yearly maintenance service which is second to NONE!
They have techs that know how to fix most problems that accrue on computers. You already purchased the service so they are not trying to sell you something, they are there to FIX it. Excellent service and reasonable price. A bargain.

Trustworthy communication with IT professionals for my laptop. I highly recommend using their Premium package to maintain and clean-up technology devises. My 6-year-old Dell Inspiron laptop is still working like new thanks to their monthly assistance. Cost a little to have less headaches and quick access to support staff with a phone call and remote sessions. I'm not tech-savvy so I appreciate their assistance to maintain a computer I paid over $800 for.

I used various anti-virus before I finally settled with System Mechanic. I am very much impressed with its performance. It doesn't slow down the speed of my PC and is extremely efficient. It takes just a few minutes to scan my PC for any viruses or malware, and with the help of the Optimizer, everything goes well.