1 review for International Hair Company is not recommended
These reviews are not recommended because our content quality algorithms have determined them to be less useful for users researching this business. Our content quality algorithm makes decisions based on a number of proprietary evaluation factors, and is constantly updating and improving over time. Even though these reviews are not displayed by default, they still factor into the overall number of reviews and the average rating for the business.
TT
21 reviews
96 helpful votes

I made a purchase from inhairco.com in July 2014 I...
September 22, 2014

I made a purchase from inhairco.com in July 2014 I purchased 5 bundles of the Deepwave, 2 22", 2 20" and 1 18" in all it amounted to $955US inclusive of shipping and I had the hair installed in late August 2014. The hair is in its natural state, it was not coloured nor was heat ever apply to it, I also followed all the guidelines listed on the site about caring for your extensions, also the wefts were not cut or sewn through.

From the first time I ran my fingers through this hair it started shedding and on top of that when I pay for 22 and 20 inch hair I want hair and not split ends, no matter how much I moisturized the ends were forever dry and fuzzy. Thinking it was just a first time thing I went ahead and did my first comb out starting from the ends and moving up, when I was done I ended up with a handful of hair and again me thinking it was a one time thing.

After realizing it was in fact not a one time thing I contacted the seller on Wednesday 10th September, 2014 and sent him 2 pics of what my hair looked like after a comb out so he could see the amount of shedding and as expected no response as most sellers are only interested in serving you until they get your credit card number/money. I'm a realist I expect some shedding as even natural hair sheds but to experience shedding at this level with so called high quality hair is a nightmare and absolutely ridiculous.

I continued to collect the hair over a 3 day period to be able to show people exactly what they'll be getting after spending their money at inhairco.com. After the excessive amount of shedding and matting this is a company I cannot recommend to anyone nor will I ever purchase from inhairco.com again. I had high expectation and I learned a very valuable lesson. For people who are thinking about purchasing from this company be forewarned so you don't have to learn a $955US lesson like I did.

The pics I've attached show the shedding I experienced in a 3 day period, I want people to see and get the idea of what I've been experiencing since my initial install. TOTAL NIGHTMARE!

UPDATE
The seller did finally contact me and requested that I pay to have the hair shipped back to them so they can examine it, after spending all that money they expect me to pay more money towards shipping the hair back to them, I refused as I did not spend all that money to be inconvenienced, I spent it on a so called high quality product.

After I refused the owner contacted to me to tell he believes my wefts were cut as their products are not supposed to shed to that degree, he would give me a discount on my next purchase and to remove my review because I was defaming his company. I have never wrote a untrue review about a company, its either you deliver on the products you're selling or you don't and inhairco.com did not deliver. I guess the offer of a discount was suppose to change the narrative of my review, but I politely refused the prospect of a future purchase and discount as I would have to be insane to spend another cent at that company.

After the fact I saw other complaints from others with the same complaints as myself, but its not inhairco.com fault that they are not delivering on their promises, apparently its the customer.

Don't get defensive when people state their truth try to fix whatever quality problems you may be having so customers get what they pay for. I can't speak for other, but with my experience, inhairco is not worth the price and their product is not high quality as they claim.

Date of experience: September 13, 2014
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