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From the business
Verify people online by conducting an instant online background check. Reports may include Criminal Records, Addresses, Phone Numbers, Social Profiles, Court Records, Marriage and Divorce Records, Relatives, Email Addresses, Property Records and more!
Infotracer Reviews Summary
The company has garnered a mixed reputation, with positive feedback highlighting the informative nature of its app and the helpfulness of customer service representatives, who have been noted for their responsiveness and willingness to assist. However, numerous customers express frustration over misleading pricing structures, with many feeling deceived by the promise of comprehensive reports that often require additional payments for essential information. Concerns about the accuracy and relevance of the data provided also feature prominently, leading to a sentiment of distrust among users. Overall, while customer service appears to be a strength, significant improvements in transparency and product value are needed.
This summary is generated by AI, based on text from customer reviews
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I haven't gotten a chance to do anything before I was asked
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Payed for a report and it was not received. Live support does not understand english.
Didn't have premium, couldn't have basic info on the VIN I wasted my time an d money.
I am a 66 year old single female trying to buy a car. Thanks for nothing!
So far, I havent used it much but gotten very littlle results on info I requested.or not up to date.?
It seems very out of date. And not recent things and not accurate.
I paid for the service and it doesn't work. I looked myself up and NONE of the info is accurate.
I am trying to find a place of business but I can even find out how current the information is, now your service is trying to get me to pay more money for premium package
You did not provide the information that I requested after I paid the intro fee... It was a scam! I want my money back and I am reporting you.
I am not finding the information it claimed i would
No report ever shown, continues to send to endless loop page with no results
I paid for the service to view my marriage certification info however now you want to charge me an extra $18 to view "premium" info. If you would have said that at the beginning i wouldn't have signed up.
Data provided for cars can be had for free.
Sales pitch offers full access to all tools, does not mention this cost extra until after you sign up.
If you dont leave a 3 star or better rating, popups will nag you every new page bullying you to leave a false positive to get rid of it.
Often, Site is slow to the point of being unusable.
I paid $4 to access something that was not delivered, but might be if I spend more money.
Paid for trial and get into looking someone up and says no information but for a fee to get the Premium Addition it would show more for a $18 fee. Feel like I was deceived.
Bogus. Garbage. Does not generate a report of the actual person being searched. Waste of time!
Nothing yet, Ill let u know, and i do have some more relative names to look up
Well I just pd n have 7 day trial tried to make another report and it wants to charge me again
Trash service one star, will never recommend,
Please keep asking
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- Sitejabber’s sole mission is to increase online transparency for buyers and businesses
- Sitejabber has helped over 200M buyers make better purchasing decisions online
- Suspicious reviews are flagged by our algorithms, moderators, and community members