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Indian Wedding Saree has a rating of 4.2 stars from 1,211 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Indian Wedding Saree most frequently mention customer service, good quality, and delivery date. Indian Wedding Saree ranks 3rd among Indian Clothing sites.
Proactively asks for customer feedback
This company responds to reviews on average within 2 days
Excellent job.on time delivery and prompt communication via whatsapp.very nice and trust worthy. I shop with confidence. The quality as well as workmanship is amazing.I have bought 9 sarees in 2023 between August and December.all amazing.Will continue to support this company & buy more in the future 😀
I have shopped at Indian wedding saree, many times before. But I was very disappointed with my recent purchase. The outfit material was nice, but the fitting was terrible. There were extra bulges and creases and it did not seem that a professional tailor sewed it. There were 2 or 3 stitch lines inside as if someone had tried to alter the size multiple times. With the high duty fees and $100 return shipping fees from Canada to India, I didnot return it.
I have shopped at Indian wedding saree, many times before. But I was very disappointed with my recent purchase. The outfit material was nice, but the fitting was terrible. There were extra bulges and creases and it did not seem that a professional tailor sewed it. There were 2 or 3 stitch lines inside as if someone had tried to alter the size multiple times. With the high duty fees and $100 return shipping fees from Canada to India, I didnot return it.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
We have order 10clothes -
Only 3 clothes of mens came perfectly
The rest of the clothes no one was able to wear them. Very badly stitched. They were big despite of sharing exact measurements. The choli skirts were stitched straight not even A line they were staying like box. It was a loss for us completly back 2014,2015,2016 we have been ordering and clothes came so well but this made us not to get back to indian wedding saree to order again.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Chintan K.
I'm sorry to hear that did not meet your expectations. We strive to ensure every customer is happy with their purchase, and it's clear we have not lived up to this promise in your case.
I understand how disappointing this must be. We do had the process for replacement / refund as per customer convenience.
Thank you for your understanding. Please let me know if I can help further.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Very bad experience with the product. Never going to recommend to anyone or buy from them anymore.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Rashmika P.
Kindly accept our sincere apologies for the inconvenience caused.
Although our service team strives for 100% customer satisfaction, it’s evident we’ve fallen short in this instance. We do understand the frustration and stress you might be going through.
I would like to inform you that I have kept your complaint on top priority, and our team is working on it as I write this response.
Do give us the opportunity to make things right for you. Thanks for your patience.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Paid extra for stitching but still sent clothes with the wrong measurements. None of them looked like the picture.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Foi A.
We are sincerely sorry that the item did not meet the expectations and did not provide the promised descriptions. We understand that you are disappointed and we truly sorry you have faced such inconvenience.
We appreciate your understanding and are ready to take all the blame.If you still have it, please return it to us and get a full refund else you can also claim for a discount in your next order.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was not aware that it would not be sold and I would have a complete outfit. I am not a seamstress and apparently I did not understand the concept of it coming in pieces without a pattern to put the pieces together so I just feel like I just got a bunch of material. I've been trying to contact her that we can make arrangements so I can find out how to make these pieces of material into an outfit
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Linda F.
We apologize for the inconvenience you experienced when trying to use our product.
It’s never our intention to cause frustration or disappointment, and we take full responsibility for this issue. To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.
If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Goods arrived very late! It was no use to me! The occasion gone.
I had to buy from here & make do!
No one answers the phone or messages...! Very poor after sales service.
Asked for refund and the reply was I do not understand.! No reply to date
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello P Devi P.
Please accept our apologies for the inconvenience you experienced during your recent order.
But don’t worry, we are doing our best to resolve this issue at the earliest. Our customer support team is also working to ensure that this issue does not happen again.
To resolve this, we’d like to offer you a discount/refund/credits as a gesture of goodwill.
If there’s anything else we can do to make your experience with us better, please don’t hesitate to let us know.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
You only gave me one leg of the pants what the f am i supposed to do with my other one you freaking chudooos i'm bever shopping here again!
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Awful - the sizing is all wrong. I am an adult and the clothes fit a 12 year old!
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Terri P,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to size issue.
We also checked the record & we dint received any complain email at your end regarding this, else surely you will be provided a resolution for that.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The saree I received was not like the pictures. The pictures in this website is deceiving. I ordered full sequin saree which looked so pretty in pictures. But when I received my saree it was different, sequins were sparsely placed, which is very disappointing. They could have just put real pictures in the website so whoever liked it would buy it and not deceiving customers to buy something that's totally different than what they were expecting.
Hello PT. P,
We Sincerely apologize for any inconveniences caused at our part which are totally unintended.
Yes sometimes it happens that something dosent match upto your expectations & we will surely work more over it to refine this.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I was promused a voucher due to incorrect item supplied, this promisecwadn't met and secobd order was also delayed
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sunita R.
I am sorry to hear your product / service / experience of our company fell short. We value our customers and would like to make this right if we can. Please DM me on the below email id so we can get this resolved for you.
Thank you for your patience
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Even after having the communication your team and agreeing on making a long blouse. I received a tiny short blouse which is totally not wearable.
I am an old customer of your store and have been ordering sarees with good customer service.
Please send me a proper blouse for the saree or let me know how to return it to get the money back.
Thanks
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello, Humera H.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to Stitching issue.
We checked our records & there was no complain made by email to us regards to this issue.
If product is not Liked we do take returns and refund or new product can be re send.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Their shipping took forever and didn't get a chance to wear the outfit for diwali. WHAT A SHAME.
Never ordering from this store again.
Hello Nina N.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to delay and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.
Yes certain delays happen unexpectedly which we don't intend too but we have also the regular interaction in form of delay emails to client if any such situation arise informing them the Next Tentative delivery date.
Please be rest assured, we will try our best to resolve this concern.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Delay in shipping. Measured incorrect and bad quality
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Rishi B.
We're sorry to hear about your negative experience, but thank you for your feedback!
We'd like to explore this issue in more detail in order to offer the best possible solution.
If the issue can be fixed with something like a product exchange we would be glad to offer that.
Please contact us directly at below email so we can make arrangements.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Stay away, very much disappointed, Cheap products Bought 2 shalwar kameez set
Cheap ugly products with poor stitching quality.
Took one month to ship and then I got garbage.
Tip for consumers:
Poor quality, bad stitching, No refund/return
Products used:
Shalwar kameez set
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello,
We sincerely regrets for the inconvenience caused regarding the quality or stitching issue.
We checked there was no complain made by email to us regards to this issue
But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The product is too large and cheap quality
The colour is also very different from what they displayed in their site
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Tintu T.
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to size & Color issue.
But we have sent the items as per the size chosen & ordered received at your end.
We did checked the records & no complain was made at your end regarding such issue else we would surely provide a solution for the same.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
No package delivered
No refund:(
I'm supposed to add fifty characters but I don't know what else to say but it's been about a month and I don't have anything here I didn't even get an email about it
Quite unhappy
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Alexis M.
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
We would be happy to assist you. We have re-arranged the delivery schedule & now the order is delivered to you.
Thank you for your time, and we hope that you will continue to shop with us in the future.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I purchased two kids outfit, both of them are poor quality and bad fitting, purchased a saree very poor quality could not wear, blouse fitting is good though. Order a jhumka, extremely cheap looking nothing like the picture.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Ruma M,
We are sorry that you were not satisfied with the product or service that you received. We would like to offer our sincere apologies and would like to make it up to you in any way that we can.
Our products undergo a thorough quality control check before being packaged and shipped. Regrettably, this one has passed the checks and ended up with you.
We do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Stitching of the outfits is in a very very bad quality. Metaril of the outfits is not good. Processing of the outfits instructions online was not very good either. I didn't received my outfits on time.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Parul S.
We Sincerely apologize for any inconveniences caused at our part which is totally unintended.
Sometimes it happens that something dosent match upto your expectations & we will surely work more, over it to refine this.
Though we have offered Custom tailor needs on our products & encourage our client to place there order accordingly to get more satisfied & desired results.
As we are a Export house- the quality of the material & Fabric we use is always as per the Industrial standards & guidelines.
Customer satisfaction is our prime motto & keeping that in mind we also tried to contact you but in absence of any revert we couldn't solve the problem you faced.
We still hope to serve you again soon for your next order!
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
Low quality and not satisfied. At the photo the saree and salwaar looks more nicer.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
The dress I ordered did not come as I had expected. Very different from the image, like there was red on the dress when the image didn't show that. And the material was very cheap, strings were also coming off before it was even worn.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Masrura m.
We sincerely regrets for the inconvenience caused.
We checked there was no complain made by email to us regards to this issue.
But still as customer satisfaction we are ready to help you
We can offer discount coupon which can be used for future purchase on our web site.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I am very disappointed to say even after mentioning that this sari that I placed an order with you is for my wedding I received a sari which the pallu was torn and stitched or darned. How can I wear something like this for my special day. And I have to tell you this I have seen in another Indain website exactly the same sari with same picture for more cheaper price after placing the order with you. In general I am disappointed with the whole experience.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Sreeja N,
We at IndianWedingSaree.com apologies for the inconvenience it has caused due to quality,delay and for the poor customer service that you received.
We understand how frustrating it can be when you are not able to get the help you need.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
The quality of material for the saree i ordered did not match the description, even the colour was different, had same experience with my last purchase material quality has deteriorated at Indian Wedding saree. I will not order from them again.
Definitely NOT as pictures...kameez work was ok but duppata was HORRIBLE, incomplete,Short, only lace on 2 sides instead of 4 as shown in pictures...now can't wear the outfit.
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello N B.
We at IndianWedingSaree.com apologies for the inconvenience.
We checked our records & there was no complain received at your end regarding such issue.
If product is not Liked we do take returns and refund or new product can be re send if possible based on item availability.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
I order a custom order, i put in my own measurements including long sleeve length. And when I received my order it was short sleeve. I reached out to the complaint department and after a lot of emails they said they will remake the top and ship it out. Which they never done. I cant even wear the outfit and they refuse to return it for my money back. The event is now over and I had to go buy another one from somewhere else and im stuck with an outfit I can never wear. Terrible customer service.
Pinging them for the items you purchased! It will never delivered on time. Still I am awaiting for the items. There is no need of purchasing if you are not getting those on your special day...
* Indian Wedding Saree attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Hello Anindita D,
We sincerely apologize for the inconvenience caused to you. We really do not want our customer to go through such experiences.
We are unable to trace your order details with your name.
It will be helpful to us if you can provide us correct order id or registered email id with us to resolve your issue.
Hoping this will help you in future purchase.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com
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Hello Kudrat B.
We're sorry to hear about your negative experience, but thank you for your feedback!
We'd like to explore this issue in more detail in order to offer the best possible solution.
If the issue can be fixed with something like a product exchange we would be glad to offer that.
Please contact us directly at below email so we can make arrangements.
Your Friendly Account Manager,
Yatin Bharti
info@indianweddingsaree.com
www.indianWeddingSaree.com