My review for ITT:

We planned our Char Dham Yatra for May 2024 with Indian Temple Tours (ITT), outlining the following conditions for the tour operators:

A good vehicle
A driver who speaks English and does not smoke or chew tobacco
Information about the places we visit

Upon confirming 50% of the payment, ITT shared the hotel vouchers and itinerary with us.

When we arrived in Delhi, we were provided with a tempo traveler where several recliner seats were not working properly. Additionally, both the driver and the assistant were smoking and chewing tobacco, making it unbearable to sit behind them. After we complained, they stopped smoking but retaliated by playing loud Rajasthani songs for the entire 10-day trip.

In Haridwar, we were given rooms at Hotel Grand Inn, where several rooms did not have locks, the bathroom doors were broken, and the rooms and bathrooms were not clean.

Due to heavy traffic, we couldn't reach the planned destinations on time. When we asked ITT to reschedule the hotel bookings, they refused, stating that the payments had already been made and couldn't be adjusted. Out of the 10 days, we were able to utilize the hotel stays for only 5 days and had to spend over 40,000 INR for accommodation for the remaining days.

Since we couldn't stick to the itinerary, ITT canceled our last 3 days of hotel bookings without informing us. When we arrived at the hotel, we were told that the rooms had been canceled.

This is just a glimpse of our experience with the tour operator, the driver, and the assistant.

We strongly advise against choosing this tour operator. If you have already booked, consider canceling and finding a new operator. Traveling with them will cost you not just money, but also your peace of mind.

Chardham tour 9 night 10 days hotel and driver good Yamnotri Gangotri Kedarnath Badrinath darshan,India 1 St village Mana visit.

Worst experience! Owner Mahendra, saleswoman Priyanka, Anamika all are arrogant. They just know how to grab money. CHEAP SERVICE. They don't know how to talk with tourist. I have used their service for Chardham Yatra from 1st June'23 to 12th June'23. FIRST DISASTER: They charged us 34,500/- per person for 11 nights 12 days tour & for the same tour plan they charged *******/- from other persons. I met with many guests in the hotel who booked the same tour plan from them at lower rate. But they were also not happy with their service. SECOND DISASTER- cab driver They gave us the most irresponsible & rude driver. His name was Gaurav Thakur. He was supposed to pick us at 10 a.m from Delhi station & he came at 12noon. He said he don't know about the pick up, company didn't inform him. 2 hrs we waited at outside of station with our below 2 yr kid & it was raining.Then he was supposed to start at 4 a.m for Yamunotri but he was sleeping & his phone was switched off. By any way we got another driver's no. & asked him to wake our driver. When that driver woke him up he started fighting with him. Whenever we were telling to take us for sightseeing as per the itinerary he got angry, he is not interested at all. So rude driver I've ever seen. If we are asking him something, after repeating 3-4 times then his reply is like- "mujhe kya pta, dekhte hai, pta nahi, aap jidhar ho mai bhi Wahi hu" so arrogant behaviour. He start fighting with each & every car drivers passing by. His dialogues are mai kisike baap ka nahi khata, Gaurav kisise darta nahi, even he started fighting with hotel owners also. Then one morning we saw the alcohol bottel under his seat & understood that he drank at night that's why he couldn't woke up early. THIRD DISASTER- we booked the package with advance 50,000. Now when reached Delhi their saleswoman asked to pay 20,000, we agreed & paid at Delhi station. But before booking i clearly told Anamika, their saleswoman that balance amount I'll pay after completion of trip at Haridwar she agreed. They first agree all the things (by talking sweetly) but in the middle of your tour they will torture you for money. Mahendra the owner called me when the tour was just started & asked for the balance amount. Was not just asking rather threatening me if u will not pay then trip mai jo hoga wo apki responsibility hogi. Starting mai he was calling me apki & then he came into tumhe payment karna padega, tumhe jo samajhna hai samjho. That was his statement. After doing the payment they will not pick up the call. Not only that we booked deluxe package & got the below standard package. Worst hotels, not hotels they were like dharamshalas. So guys be aware from this greedy Indian Temple Tour. Book at your own risk.

Chardham tour my mother and father, yamnotri and gangotri,kedarnath,Badrinath, Mana village, dhari Mata temple,visit driver was good

Day 1 - Received the call from the Driver before arrical to Ahmedabad. Please ask for bigger bed of you have kids with you in the hotel as they provide very compact room. There was no sightseeing available in ahmendabad as the trip was post diwali. These guys have no understanding of local schedule.

No option left, decided to go to Statue of Unity. Driver agreed and started. In the middle of the j0ourney, Driver received the call from IndianTravelTour and they bashed him like anything to alter the plan. They asked the driver to stop the car on the highway, post some internal discussions, they asked him to return the car to Ahmedabad. It was really a horrible experiece with Kids to imagine the return to Ahmedabad. Somehow, I managed to request driver to complete the journey and not to retun back.

Day 2

The day 2 began. We told Mr Chirag that we have the plan to leave to hotel at 8:30 AM. Car was there and I noticed that one of tyre of the Tata Zest numbered (GJ03 BV 3148) was punctured. Huh. We said, its ok, after all its a machine, and these kind of things can happen with anyone. The driver checked the stepnee. Surprised, it was also punctured.

We all settled in the car and noticed that the front windshield of the car had big cracks on it(must be resulted during some accident). One may please refer to the pics posted. Though it is not legal to drive on long drives with cracked windshields as these needs to be replaced asap, but we planned 5 days of journey across Gujrat with this broken windshied.

After 30 mins, at around 11 AM, we asked the driver to speed up the AC as the cabin was not cool and it was bit hot in the car with one young kid and 1 infant.

I called IndianTravelTour that AC is not working. They told to look into it. In the meantime, I got call from Ms Ankita, who was the planner of this visit (different from the person I planned the trip one month before). There was about 25% of amount pending with me which i had to give to IndianTravelTour. SHe asked to make the payment immediately. I told her that you please fix the car first or replace the car and I would pay all the money as I have already paid 75% amount. She told that it is against their policy and I would have to pay the complete amount right away which I refused untill the car gets fixed as per my experice so far. She told if you do not pay now, The driver would be asked to stop the car immediately and then I would have to be on my own with my family.
Huh.

I requested the IndianTravelTour team and the driver and after struggle of almost 3 hours, we spotted a mechanic who can fix the AC. Mechanix examined and asked of the AC was working in earlier trip and the driver had no clue as some other driver might have been using the car. He told that there might be gas leakage which have got resulted in the AC being stopped working.

After multilple discussions, the owner of the car agreed to top up the AC gas and continue the journey. It worked fine for next 6 hours and we reached

Rest of the days were horrible as we had to travel in broken car with some temporary arangement. Please do not opt for India tour travels.

Day3
Travelled in the same car with no AC. Though the driver tried to make temporarary arrangements, but was not successfull.

Day 4 -

Still the broken car

Day 5 Broken car and so on.

Day 6.

Worst service provided by IndianTempleTour. Could not describe in further details as there is limit for the words in google